ABOUT ELLIS

Ellis Property Management Services, (EPMS), was established in 1984 to provide executive-level management and marketing consulting services to the multifamily industry. Catering to both the apartment owner/investor and the property management company, Ellis principally produces reports using data and information obtained through mystery shopping but also offers:      

• Training Seminars
• Comprehensive Market Comparable Studies
• Special Problem Consulting/Troubleshooting
• Contract Marketing and Leasing
• Off-Site Management - Management Leasing of Single Family Homes, Duplexes, Condominiums, and Small Clusters of Residential Rental Units

Joanna Ellis, CAPS
President
jellis@epmsonline.com
Ms. Ellis directs the company's nationwide mystery shopping services, currently averaging 3000 shops per month. She has assisted in the design of custom shopping reports for more than 100 companies. EPMS' comprehensive, automated reports have made EPMS an industry standard in performance evaluation of onsite leasing professionals. Under her direction, EPMS has established itself as the premier apartment shopping company in the nation. Current clients include most major apartment developers, management companies, and REITs.
 
Having earned a Bachelor of Arts in Business from Texas A&M in 1983, Ms. Ellis has spent more than 20 years in the multifamily industry, and she now holds both the Certified Apartment Manager (CAM) and Certified Apartment Property Supervisor (CAPS) designations from the National Apartment Association. She is also a licensed Texas Real Estate Agent.

Sheila Weaver
Vice President of Operations
Ellis Team Member since March 1996
sweaver@epmsonline.com

Since 1996, Mrs. Weaver has been an integral part of the company’s finance and accounting activities.  She began her career with the EPMS team as Accounting Director for J. Ellis Apartment Locators.  Two years later she added Director of Property Management to her duties overseeing the 130-unit single family residential portfolio of EPMS HomeSource.  Her success in these positions led to her current status as Vice President of Operations directing and overseeing all operations of the four entities that make up the Ellis Companies.  Mrs. Weaver manages the Irving, TX, corporate office and directs the personnel and systems departments.  She also directs the accounting departments for Ellis, Partners in Mystery Shopping; EPMS HomeSource; and four Dallas/Fort Worth J. Ellis Apartment Locators, Inc. offices.
 
Mrs. Weaver has an Associates Degree in General Studies from Louisiana Tech University. Prior to joining EPMS, she served as an Executive Assistant for home healthcare and technology firms.  Mrs. Weaver resides in Coppell, TX, with her husband and their two children.

Shonda Gifford
General Manager - Video Department
Ellis Team Member since May 2008
sgifford@epmsonline.com

Carol Fairchild
Director, Shopping Department
Ellis Team Member since September 1992
cfairchild@epmsonline.com

“Our commitment to our customers is one of continuous education of everyone, including the onsite professionals, our team and our shoppers.  Our goal is to provide each of our customers with outstanding customer service and reports that are informative and representative of the entire experience. Ongoing communication with our customers ensures we are delivering what they need and expect in a timely manner.”

Tanya Kittelson
Director, Customer Relations
Ellis Team Member since September 2003
tkittelson@epmsonline.com

“Our goal at Ellis is to have customer service that is not just the best, but legendary.  We work as a team to make sure we exceed your expectations.”

 

Erica Slater
Director, Scheduling Team
Ellis Team Member since February 2001
eslater@epmsonline.com

“Ellis is committed to certifying and maintaining relationships with the best shoppers in the industry. Providing excellent customer service to our clients and our shoppers equals success.”

David Price
Director, Follow-Up Team
Ellis Team Member since October 2003
dprice@epmsonline.com

"Our goal at Ellis is to provide timely and accurate follow up to both our committed shoppers and our valued clients."

Quality Control Team Leaders

Tassy Grimes

Ellis Team Member since November 2007

tgrimes@epmsonline.com

 

Stacy Levie

Ellis Team Member since August 2007

slevie@epmsonline.com

 

Shannon Rosson

Ellis Team Member since January 2003

srosson@epmsonline.com

 

Natalie Simpson
Ellis Team Member since September 2006

nsimpson@epmsonline.com

"Ellis strives for complete and total customer satisfaction through providing the most accurate and error free reports for our clients. We want to produce the most perfect reports possible, and we work toward this goal daily through consistent training, retraining, and self-examination."