ABOUT ELLIS

Ellis Property Management Services, (EPMS), was established in 1984 to provide executive-level management and marketing consulting services to the multifamily industry. Catering to both the apartment owner/investor and the property management company, Ellis principally produces reports using data and information obtained through mystery shopping but also offers:      

• Training Seminars
• Comprehensive Market Comparable Studies
• Special Problem Consulting/Troubleshooting
• Contract Marketing and Leasing
• Off-Site Management - Management Leasing of Single Family Homes, Duplexes, Condominiums, and Small Clusters of Residential Rental Units

Joanna Ellis, CAPS
President
jellis@epmsonline.com

Ms. Ellis directs the company's nationwide mystery shopping services, currently averaging 3000 shops per month. She has assisted in the design of custom shopping reports for more than 100 companies. EPMS' comprehensive, automated reports have made EPMS an industry standard in performance evaluation of onsite leasing professionals. Under her direction, EPMS has established itself as the premier apartment shopping company in the nation. Current clients include most major apartment developers, management companies, and REITs.

Having earned a Bachelor of Arts in Business from Texas A&M in 1983, Ms. Ellis has spent more than 20 years in the multifamily industry, and she now holds both the Certified Apartment Manager (CAM) and Certified Apartment Property Supervisor (CAPS) designations from the National Apartment Association. She is also a licensed Texas Real Estate Agent.

In honor of EPMS’ reputation for integrity, the Dallas Chapter of the Society of Financial Service Professionals awarded Ms. Ellis on behalf of the company the 2008 Greater Dallas Business Ethics Award for mid-size companies. The Society of Financial Service Professionals established the American Business Ethics Award to honor companies that demonstrate a firm commitment to ethical business practices in everyday operations, management philosophies, and responses to crises or challenges. More information is provided at http://www.gdbea.org.

Sheila Weaver
Vice President of Operations
Ellis Team Member since March 1996
sweaver@epmsonline.com

Since 1996, Mrs. Weaver has been an integral part of the company’s finance and accounting activities.  She began her career with the EPMS team as Accounting Director for J. Ellis Apartment Locators.  Two years later she added Director of Property Management to her duties overseeing the 130-unit single family residential portfolio of EPMS HomeSource.  Her success in these positions led to her current status as Vice President of Operations directing and overseeing all operations of the four entities that make up the Ellis Companies.  Mrs. Weaver manages the Irving, TX, corporate office and directs the personnel and systems departments.  She also directs the accounting departments for Ellis, Partners in Mystery Shopping; EPMS HomeSource; and four Dallas/Fort Worth J. Ellis Apartment Locators, Inc. offices.
 
Mrs. Weaver has an Associates Degree in General Studies from Louisiana Tech University. Prior to joining EPMS, she served as an Executive Assistant for home healthcare and technology firms.  Mrs. Weaver resides in Coppell, TX, with her husband and their two children.

Robert Asher
Director, Video Department
Ellis Team Member since May 2006
rasher@epmsonline.com

 

 

 

Tanya Kittelson
Director, Customer Relations
Ellis Team Member since September 2003
tkittelson@epmsonline.com

“Our goal at Ellis is to have customer service that is not just the best, but legendary.  We work as a team to make sure we exceed your expectations.”

 

Vanessa Dickerson
Director, Scheduling & Follow-Up Teams
Ellis Team Member since May 2006
vdickerson@epmsonline.com

"Ellis strives for the best!  Customer Service and relationship building is the key to our success, and our success is defined by your success ."

 

Quality Control Team Leaders

Tassy Grimes

Ellis Team Member since November 2007

tgrimes@epmsonline.com

  

Shannon Rosson

Ellis Team Member since January 2003

srosson@epmsonline.com

 

Natalie Erlanson
Ellis Team Member since September 2006

nerlanson@epmsonline.com

"Ellis strives for complete and total customer satisfaction through providing the most accurate and error free reports for our clients. We want to produce the most perfect reports possible, and we work toward this goal daily through consistent training, retraining, and self-examination."