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ARTICLES OF INTERESTThe Direct Correlation Between Leasing Performance and Mystery Shopping is Examined Closely in These Insightful ArticlesWhy Do Companies Mystery Shop?Is it important to have a Mystery Shopping
Program? Implementing a Shopping Program can help increase sales and
revenue, plus it can be an easily accessible primary or secondary training
tool for your Leasing Professionals and onsite staff.
Does More Time Mean Better Quality?Can it be said that the amount of time your
Leasing Professionals and Property Managers spend with a Prospect has a
direct correlation to their decision to visit and lease? Dedicating the
time makes a difference.
What Can Follow Up Do For You?
Are Leasing Professionals making an effort to follow up with the Prospect?
Find out industry trends in post-visit contact and how you can benefit
from encouraging staff to promptly and professionally follow up with your
Prospects. |
Does Shopping Add Up To Higher Occupancy Rates?Have you ever
considered whether implementing a Mystery Shopping Program will make a
difference in your overall performance? Can staff participation really
result in enhanced skills by your Leasing Professionals? Considering Video Shops?Have you ever wondered if Video Shops were the way to go? Learn the benefits of investing in Video Shops as a way to capture the entire visual and auditory experience of a visit to your community through the eyes and ears of the Prospect.Is There Increased Accountability In Higher Levels of Management?In today’s environment, are the roles of
onsite staff and management different than in the past? Explore the
portfolio-wide effects of a Shopping Program and how intense
accountability in the field is shaping the way you do business.
Are You Responding To Internet Leads Effectively and Consistently?Failure to get a response back into the Internet prospects’ hands will cost your company business and send the ‘wrong’ message! Review the potential pitfalls and take action to make sure you do not to fall into any of them.
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