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4324 N. Beltline Road |
COMMUNITY PRESENTATIONSTips and Resources for Onsite and Community PresentationsTRAINING TIPS INCLUDED ON OUR SHOPPING REPORTSEllis now offers our Clients training tips to help them improve their leasing performance and effectiveness. On each Shopping Report you will find Training Tips corresponding to that area of the Shopping Report. You can click the  symbol next to selected report questions for online audio
and written leasing pointers.
GREETING! MAKE A POSITIVE FIRST IMPRESSIONUse the 5 S’s of Greeting to ensure a positive first impression! View Greeting Tip IDENTIFYING THE TRAFFIC SOURCE OF YOUR WALK-IN PROSPECTDetermining the precise traffic source of ALL rental prospects is a critical part of your comprehensive marketing efforts. Learn more. View Traffic Source Tip OVERCOMING OBJECTIONSLearn effective techniques for overcoming objections with an onsite presentation. View Overcoming Objections Tip
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ONSITE PRESENTATION VIDEOSWith Ellis’ video-taped mystery shops, you can gain audio and visual
insight into how your leasing presentation is viewed by the prospect and
learn more effective ways to present your community. RESPONDING "FAIRLY" TO "FAIR HOUSING"Whatever your role, you must be familiar with the federal Fair Housing Act and other applicable state and local fair housing laws. This knowledge is not only critical to prevent costly violations, but it also leads to good business practices. View Fair Housing Tip CLOSING... THE BOTTOM LINE! ARE YOU REALLY CLOSING?The closing question or request in your leasing presentation is that direct, or sometimes indirect, invitation to the prospect to put their money down and apply to become a new Resident RIGHT NOW! View Closing Tip FOLLOW UP!Follow Up! If You Don't Get the Lease the First Time, Keep Trying Until They Tell You, "Back Off!" View Follow-Up Tip |
Leading Nationwide Mystery Shopping for the Multifamily Industry Since 1984
