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4324 N. Beltline Road
Suite C105
Irving, TX 75038

972-256-3767 ( Local )
888-988-3767 ( Toll Free )

972-258-7711 Fax
888-988-9585 Fax
888-988-5212 Fax
info@epmsonline.com

THE RESOURCE CENTER

Ellis offers apartment communities and management companies the resources and tools to help you increase your level of success.

Material is drawn not only from our own experiences but from other successful companies and clients. As we find things that work, we pass them along to you.

ELLIS BENCHMARK RESOURCES

The Ellis Benchmark section gives you the tools and knowledge you need to compare your leasing service with those of your competitors. You can discover how to use Ellis Benchmark information to improve both your customer service level and your property’s performance, find out what common traits help make the top performers the best in the business, and discover what kind of training will help your onsite personnel improve their skills.

View Benchmark Resources

ARTICLES OF INTEREST

The Articles of Interest section showcases the correlations between implementing a mystery shopping program and gaining increased revenue and improved overall performance.

View Articles of Interest

TRAINING TIPS AND PERFORMANCE ENHANCERS

Our Training Tips and Performance Enhancers section will help you to hone your Leasing Professionals and onsite personnel to the very highest level of skill. Great results require great people, and our performance enhancing suggestions will bring your people to the peak of their potential.

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LEASING SOLUTIONS

The Leasing Solutions section provides you with everything you need to implement your own Mystery Shopping program, enabling you to increase Resident retention. Find out what your potential Residents are experiencing when they call or visit your community. Listen online to Mystery Shopper interactions with Leasing Professionals and Property Managers.

View Leasing Solutions Resources