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4324 N. Beltline Road |
TRAINING TIPS AND PERFORMANCE ENHANCERSEnhance and Improve Performance of Onsite Leasing ProfessionalsShopping Reports can provide valuable input and re-energize the Leasing Professional’s sales and leasing skills. Our training resources can be used in conjunction with the Ellis Shopping Reports to become a powerful training tool! Each completed shopping report is like a mini-seminar on leasing.  FEATURED TRAINING TIPSBelow are some of our most recent "Can't Miss" tips. A Decorative Touch The Making of a Mini-ModelBuying
Signals: How to Recognize ThemEmotion In Motion: How Feelings Factor Into the Leasing DecisionHow to Ace Your Shopping ReportHow to Handle an Irate Resident!Internet
Leads and LeasingPerception is TruthPowerful Telephone Techniques "Cue Card"Responding to Internet Prospects-Turning eLeads into New Residents!Ringing In The Money: There Goes That Incessant Phone Again!Score Big With Follow-UpSelf MotivationTen Basic Closes for the Onsite Leasing PresentationThe Art of the Handshake
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MAKING A PERSUASIVE PHONE PRESENTATIONEverything you need to know, from answering the telephone correctly to effective follow up, handling inquiries and converting calls into visitors walking through your door. We will also show you how this area affects your shopping scores and how to improve those scores.View Telephone Skills CONDUCTING AN IMPRESSIVE ONSITE PRESENTATIONThese practical and creative leasing techniques can
assist the first time or seasoned professional to increase capture and
closing ratios. Learn how to prepare your apartments to make the best
impact on your prospects. PROVIDING SUPERIOR CUSTOMER SERVICEWhen and where does great customer service begin? Find out how to build the best customer service experience, with feedback from industry leaders. Examine what is important to the prospect in terms of service and how to make the biggest impact by starting with the best candidates.View Customer Service Skills
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Leading Nationwide Mystery Shopping for the Multifamily Industry Since 1984
