There’s nothing more certain that can be said about humanity than that we most easily connect with those who share similar life experiences and interests. We all want to be […]
Read More
May
22
Month: May 2012
May
15
The Client Whisperer: How to Connect In-Person
You may be thinking, “Did you mean the Horse Whisperer?” Well, kind of… According to Webster’s New Millennium Dictionary, the definition of a Horse Whisperer is a person who tames […]
Read More
May
07
Retaining the Internal Customer: The Science of Employee Engagement
While many executives agree that keeping the customer happy is the key to increased profitability, few pinpoint their employees as their most important customer. The customer base most focused on […]
Read More
May
04
Generation Y: The Dreaded Performance Review
Generation Y and the “Dreaded” Performance Review We live in the information age. Information is freely exchanged and knowledge is easily accessed through our finger tips. It is changing our […]
Read More