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September 2012

The Power of the “WOW” in Customer Experience

By | Customer Experience & Engagement: Keeping the Customer You Earned | No Comments

Competition is tough! So how do you stand out among the crowd? Providing “WOW!” service is one way to set yourself apart.

Customers have long been exposed to mediocre service and decreasing quality of products. But over recent years, they’ve rallied to the spirit of the 80s Twisted Sister hit and cried, “We’re not gonna take it anymore!”

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