Dec

18

CUSTOMER LOYALTY: Go Ahead…Encourage Your Residents To Complain!

complain

Most people don’t like confrontation and most times don’t bother complaining when they think nothing will come of it. There are also those who assume they’ll end up feeling angrier or more annoyed because their negative customer feedback was ignored or dismissed as unimportant. Research shows that customers who complain and are satisfied with how […]


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