The road to Customer Loyalty can take many twists and turns. In a recent blog, I wrote about the importance of resident complaints. One of the key points I tried […]
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Jan
15
Month: January 2013
Jan
11
How to Overcome a Bad Reputation and Sour Apartment Reviews
Keeping all of your residents happy is the goal of every property manager, but this realistically is impossible. Often residents end up going through negative experiences whether it is by […]
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