Monthly Archives

July 2013

7 Keys to Increasing Resident Survey Response Rates

By | Customer Feedback: Responding to the Voice of Your Customer | No Comments

More and more apartment management companies are using a resident survey to find out what their customers are thinking, what they want, and what their customer experience is like. Resident surveys can provide accurate, measurable data that is essential when planning for the future, but due to the popularity of surveys, respondents often must be enticed. Read More

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