You are probably working on your 2014 marketing strategies right about now. I want you to stop what you are doing and think about what kind of car your ideal […]
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Oct
31
Who is Your Ideal Resident
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Month: October 2013
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Oct
24
Hell Hath No Fury Like a Customer Scorned
Imagine your residents listening in on a phone conversation between you and one very unhappy resident — the type of conversation that raises your blood pressure and causes you to […]
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Oct
17
5 Tips for Developing a Customer Experience Strategy
I have discovered the trick to developing a strong customer experience and marketing strategy. Yep, it’s true! And I am going to share it with you too. You have spent […]
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Oct
10
Are You Prepared to Fire Your Favorite Apartment Manager
Do you truly understand the value of a positive customer experience for your residents and employees? If so, then the answer to “Are you prepared to fire your “favorite” property […]
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Oct
07
LEADERSHIP: 4 Ways To Get Your Name on the List
You got a promotion! Who will you call to thank? You can probably recall the name of the teacher who inspired you in the 5th grade, but can you remember […]
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Oct
03
Keys to Developing Brand Advocates
Take a moment and imagine being able to identify people willing to help you market your products and services for free. Imagine developing brand advocates who would freely spread the […]
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