
In a perfect world, all of your customers are pleased with your community and their experience with your team and services. However, the reality is negative experiences happen and difficult […]
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Aug
31
In a perfect world, all of your customers are pleased with your community and their experience with your team and services. However, the reality is negative experiences happen and difficult […]
Aug
27
Admitting your weaknesses, let alone talking about your weaknesses, can be difficult! But as the old saying goes, the first step is accepting it. The challenge is that with weaknesses […]
Aug
20
Your customers and residents are more trusted than any other source when it comes to making purchasing decisions. This even includes your community website. Advocates are 50% more influential than […]
Aug
17
Role playing has been used as a sales training tool for a many years, yet the expectation of having to role play with others still strikes immediate fear into the […]