In a perfect world, all of your customers are pleased with your community and their experience with your team and services. However, the reality is negative experiences happen and difficult […]
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Aug
31
Month: August 2015
Aug
27
Overcoming Community Weaknesses
Admitting your weaknesses, let alone talking about your weaknesses, can be difficult! But as the old saying goes, the first step is accepting it. The challenge is that with weaknesses […]
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Aug
20
How to Utilize Your Advocates
Your customers and residents are more trusted than any other source when it comes to making purchasing decisions. This even includes your community website. Advocates are 50% more influential than […]
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Aug
17
Role Playing: Riding the Ginormous Elephant in the Training Room
Role playing has been used as a sales training tool for a many years, yet the expectation of having to role play with others still strikes immediate fear into the […]
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