“After seeing a brand’s response to a review, 71% of consumers change their perception of the brand.” Bazaar Voice What is written in a negative review is not the only […]
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Mar
23
Managing Negative Feedback
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Month: March 2016
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Mar
17
First Impressions
It’s that time of year again, the insanely busy leasing season. We all know our first impression is critically important. This includes things like curb appeal, the scent in the […]
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Mar
08
Who is Gen Z?
Are you thinking about Gen Z yet? Millennials are about to be old news, and the generation following them has a completely different set of needs and values. This new […]
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Mar
03
Creating a 90 Day Reputation Management Plan
Having a positive online reputation is essential for any business, especially apartment communities. Prospects, competitors, and customers can easily research your community online to determine if you have a positive […]
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