Monthly Archives

December 2017

Stop the Stinkin’ Thinkin’

By Sales & Leasing Techniques: Tips and Tools to Get the Sale

“When you look for the bad, expecting it, you will get it. When you know you will find the good-you will get it.” – Pollyanna

I think I can – this the best way to approach any situation or obstacle in your life and it just as easily applies to sales in leasing. Use the following thought processes to be the most successful you can be and stop the stinkin’ thinkin’. Read More

Are You Retaining Your Residents?

By Customer Loyalty & Retention: Connecting with Your Customer

 

Acquiring a new customer is great, but retaining one you already have is even better! What is the best way to retain your residents? Start with “Why”.

Begin with a Mission; the “Why”

Establishing a mission, or a “Why”, is about making clear what you stand for as a company. This should be focused around doing well for your residents and the surrounding community. Your customers will feel more of a connection and appreciation of your company when they can connect with your mission. Read More

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