Once you’ve successfully completed the telephone potion of the sales journey, the prospect will make a visit to your community. When they arrive, you will be setting the scene and making a first impression with your greeting, so be sure to make it a positive impression! You’ll then spend some time getting to know the prospective resident through the qualifying process. Remember, the IDEAL leasing professional is FEP: Friendly, Enthusiastic and Professional. This is how you establish and sell the relationship.
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