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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200730T130000
DTEND;TZID=America/Chicago:20200730T133000
DTSTAMP:20260404T103958
CREATED:20200706T170156Z
LAST-MODIFIED:20200706T170156Z
UID:22653-1596114000-1596115800@www.epmsonline.com
SUMMARY:Diversity and Bias - Awareness Can Lead to Change
DESCRIPTION:  \nEveryone has some form of bias\, even it it is unconscious. However\, there is no place for bias in business\, particularly in multifamily housing. Learn how to identify and weed out your own biases to help you ensure you are providing the best service possible. In this webinar\, we will work to: \n  \n  \n  \n  \n\nIdentify what is meant by diversity and biases\nRecognize personal biases and create different responses\nDesign actions to build awareness and change responses within personal and professional circles\n\n  \nPresented by:  Kathy Vance \n  \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/diversity-and-bias-awareness-can-lead-to-change-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/07/AdobeStock_97461199-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200723T130000
DTEND;TZID=America/Chicago:20200723T133000
DTSTAMP:20260404T103958
CREATED:20200714T171845Z
LAST-MODIFIED:20211113T002656Z
UID:16787-1595509200-1595511000@www.epmsonline.com
SUMMARY:Virtual Leasing: Your Success Depends on It!
DESCRIPTION:Face masks\, hand sanitizing\, social distancing\, pivoting and now virtual tours are now commonplace terms. In today’s new normal and new trends have emerged\, has our focus on leasing diminished? Have we adjusted our leasing and communication skills in the right areas or have we allowed these chaotic times to jeopardize the leasing experience. \nJoin us as we explore the data surrounding mystery shop results on 3\,000 virtual tours conducted by Ellis Partners in Management Solutions (EPMS). Learn the effective tour types\, and other areas of focus needed to ‘wow’ your prospects to create a phenomenal leasing experience. \nPresented by:  Rachelle Ellington \n \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/virtual-leasing-your-success-depends-on-it/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/07/AdobeStock_350109863-271x300-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200723T130000
DTEND;TZID=America/Chicago:20200723T133000
DTSTAMP:20260404T103958
CREATED:20200714T171845Z
LAST-MODIFIED:20200714T171845Z
UID:22654-1595509200-1595511000@www.epmsonline.com
SUMMARY:Virtual Leasing: Your Success Depends on It!
DESCRIPTION:  \nFace masks\, hand sanitizing\, social distancing\, pivoting and now virtual tours are now commonplace terms. In today’s new normal and new trends have emerged\, has our focus on leasing diminished? Have we adjusted our leasing and communication skills in the right areas or have we allowed these chaotic times to jeopardize the leasing experience. \n  \nJoin us as we explore the data surrounding mystery shop results on 3\,000 virtual tours conducted by Ellis Partners in Management Solutions (EPMS). Learn the effective tour types\, and other areas of focus needed to ‘wow’ your prospects to create a phenomenal leasing experience. \n  \nPresented by:  Rachelle Ellington \n \n  \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/virtual-leasing-your-success-depends-on-it-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/07/AdobeStock_350109863.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200716T130000
DTEND;TZID=America/Chicago:20200716T133000
DTSTAMP:20260404T103958
CREATED:20200706T163701Z
LAST-MODIFIED:20211113T002843Z
UID:16758-1594904400-1594906200@www.epmsonline.com
SUMMARY:Diversity - Shifting from Tolerance to Inclusion
DESCRIPTION:The world is filled with many different kinds of people from various nations\, cultures\, creeds and backgrounds. For those working in the multifamily industry\, it is uniquely important to create an equitable and inclusive environment for everyone from prospects to residents to coworkers and everyone in between. In this webinar\, we’ll discuss how to: \n\nIdentify what is meant by diversity and inclusion\nSummarize needs to improve opportunity\nRecall activities that can positively impact inclusion within the organization\n\nPresented by:  Kathy Vance \n  \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/diversity-shifting-from-tolerance-to-inclusion/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/07/AdobeStock_321620653-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200716T130000
DTEND;TZID=America/Chicago:20200716T133000
DTSTAMP:20260404T103958
CREATED:20200706T163701Z
LAST-MODIFIED:20200706T163701Z
UID:22652-1594904400-1594906200@www.epmsonline.com
SUMMARY:Diversity - Shifting from Tolerance to Inclusion
DESCRIPTION:The world is filled with many different kinds of people from various nations\, cultures\, creeds and backgrounds. For those working in the multifamily industry\, it is uniquely important to create an equitable and inclusive environment for everyone from prospects to residents to coworkers and everyone in between. In this webinar\, we’ll discuss how to: \n  \n\nIdentify what is meant by diversity and inclusion\nSummarize needs to improve opportunity\nRecall activities that can positively impact inclusion within the organization\n\n  \nPresented by:  Kathy Vance \n  \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/diversity-shifting-from-tolerance-to-inclusion-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/07/AdobeStock_321620653.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200709T130000
DTEND;TZID=America/Chicago:20200709T133000
DTSTAMP:20260404T103958
CREATED:20200625T135914Z
LAST-MODIFIED:20211113T002954Z
UID:16667-1594299600-1594301400@www.epmsonline.com
SUMMARY:Confessions of a Leasing Agent
DESCRIPTION:In this webinar\, you will hear the “confessions of a leasing agent” and learn the tips and tools to seek out potential residents and take your community to the next level! Explore methods to cultivate leads\, both online through social media as well as through the classic telephone channel. Understand how generational differences impact the service needs of the individual prospect and learn to develop top notch service skills\, effective resident retention and the art of closing the sale. In this session\, we’ll discuss how to: \n\nAvoid awkward techniques that lead to the loss of a qualified prospect\nFoster lasting relationships to solidify resident retention\nUtilize focused outreach initiatives to increase rentals and referrals\nDevelop skills to effectively and clearly communicate with\nLearn how to identify the best qualified prospects to help avoid wasted time\nEasily overcome leasing objections and sail through to close\n\nPresented by:  Donna Hickey \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/confessions-of-a-leasing-agent/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/06/AdobeStock_197974009-300x199-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200709T130000
DTEND;TZID=America/Chicago:20200709T133000
DTSTAMP:20260404T103958
CREATED:20200625T135914Z
LAST-MODIFIED:20200625T135914Z
UID:22651-1594299600-1594301400@www.epmsonline.com
SUMMARY:Confessions of a Leasing Agent
DESCRIPTION:In this webinar\, you will hear the “confessions of a leasing agent” and learn the tips and tools to seek out potential residents and take your community to the next level! Explore methods to cultivate leads\, both online through social media as well as through the classic telephone channel. Understand how generational differences impact the service needs of the individual prospect and learn to develop top notch service skills\, effective resident retention and the art of closing the sale. In this session\, we’ll discuss how to: \n  \n  \n  \n\nAvoid awkward techniques that lead to the loss of a qualified prospect\nFoster lasting relationships to solidify resident retention\nUtilize focused outreach initiatives to increase rentals and referrals\nDevelop skills to effectively and clearly communicate with\nLearn how to identify the best qualified prospects to help avoid wasted time\nEasily overcome leasing objections and sail through to close\n\nPresented by:  Donna Hickey \n  \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/confessions-of-a-leasing-agent-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/06/AdobeStock_197974009-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200625T130000
DTEND;TZID=America/Chicago:20200625T133000
DTSTAMP:20260404T103958
CREATED:20200615T155018Z
LAST-MODIFIED:20211113T003059Z
UID:16612-1593090000-1593091800@www.epmsonline.com
SUMMARY:Adaptability - Be a Game Changer
DESCRIPTION:To adapt you must be open to change\, the tools you need to conquer uncertainty—emotional tolerance\, mental fortitude\, communication\, spiritual guidance—will allow you to triumph over change and press on. Learn the tools for success in adapting to a whole new virtual world. \nPresented by:  Lise Rozier \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/adaptability-be-a-game-changer/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/06/AdobeStock_95099282-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200625T130000
DTEND;TZID=America/Chicago:20200625T133000
DTSTAMP:20260404T103958
CREATED:20200615T155018Z
LAST-MODIFIED:20200615T155018Z
UID:22650-1593090000-1593091800@www.epmsonline.com
SUMMARY:Adaptability - Be a Game Changer
DESCRIPTION:To adapt you must be open to change\, the tools you need to conquer uncertainty—emotional tolerance\, mental fortitude\, communication\, spiritual guidance—will allow you to triumph over change and press on. Learn the tools for success in adapting to a whole new virtual world. \n  \n  \n  \n  \nPresented by:  Lise Rozier \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/adaptability-be-a-game-changer-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/06/AdobeStock_95099282-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200617T130000
DTEND;TZID=America/Chicago:20200617T133000
DTSTAMP:20260404T103958
CREATED:20200610T151636Z
LAST-MODIFIED:20211113T003417Z
UID:16581-1592398800-1592400600@www.epmsonline.com
SUMMARY:Self-Guided Tours - Now What?
DESCRIPTION:Self-guided tours truly are the new frontier in multifamily housing. Conventional wisdom in the industry has been that customers need associates to show them around and lead them through the process. Yet surveys tell us that more and more rental customers want increased levels of independence and autonomy during the sales and leasing process. So what do you do? In this webinar you’ll discover how to find the right balance between engagement and autonomy; independence and connection\, so that you’re giving your customers what they truly want and need to make the right decision. \n  \nPresented by:  Rommel Anacan \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/self-guided-tours-now-what/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/06/AdobeStock_269710951-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200617T130000
DTEND;TZID=America/Chicago:20200617T133000
DTSTAMP:20260404T103958
CREATED:20200610T151636Z
LAST-MODIFIED:20200610T151636Z
UID:22649-1592398800-1592400600@www.epmsonline.com
SUMMARY:Self-Guided Tours - Now What?
DESCRIPTION:Self-guided tours truly are the new frontier in multifamily housing. Conventional wisdom in the industry has been that customers need associates to show them around and lead them through the process. Yet surveys tell us that more and more rental customers want increased levels of independence and autonomy during the sales and leasing process. So what do you do? In this webinar you’ll discover how to find the right balance between engagement and autonomy; independence and connection\, so that you’re giving your customers what they truly want and need to make the right decision. \n  \n  \nPresented by:  Rommel Anacan \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/self-guided-tours-now-what-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/06/AdobeStock_269710951.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200611T130000
DTEND;TZID=America/Chicago:20200611T133000
DTSTAMP:20260404T103958
CREATED:20200516T201313Z
LAST-MODIFIED:20211113T003613Z
UID:16481-1591880400-1591882200@www.epmsonline.com
SUMMARY:Leasing to Keep ‘em!: Keeping Residents Longer Even in a COVID-19 World
DESCRIPTION:This is not a leasing webinar! It is that and much more! Join Rick Ellis\, CAM\, CPM as he shows us how our first contact with our rental prospects sets the stage for a long term relationship. Rick will show us how even in a quarantined environment\, we can still connect and create goodwill and loyalty with our residents. This webinar will discuss: \n\nWhat does it take to maintain a long term relationship?\nMove-In Day – Setting the stage for the lease renewal\nBuilding resident relationships that keep residents longer!\nThe four things residents REALLY want!\nCreating a better model for lease renewals – it’s not a paperwork transaction…it’s a sales presentation!\nGreat ideas for connecting with residents\, even while practicing safe social distancing and even some ideas on virtual lease renewals!\n\nWe may have to practice safe social distancing\, but that does not mean we have to come across as distant. Rick will leave you with new ideas and direction to retain your residents in style. \nPresented by:  Rick Ellis\, CAM\, CPM \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/leasing-to-keep-em-keeping-residents-longer-even-in-a-covid-19-world/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/05/AdobeStock_244684338-300x163-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200611T130000
DTEND;TZID=America/Chicago:20200611T133000
DTSTAMP:20260404T103958
CREATED:20200516T201313Z
LAST-MODIFIED:20200516T201313Z
UID:22648-1591880400-1591882200@www.epmsonline.com
SUMMARY:Leasing to Keep ‘em!: Keeping Residents Longer Even in a COVID-19 World
DESCRIPTION:This is not a leasing webinar! It is that and much more! Join Rick Ellis\, CAM\, CPM as he shows us how our first contact with our rental prospects sets the stage for a long term relationship. Rick will show us how even in a quarantined environment\, we can still connect and create goodwill and loyalty with our residents. This webinar will discuss: \n  \n  \n  \n\nWhat does it take to maintain a long term relationship?\nMove-In Day – Setting the stage for the lease renewal\nBuilding resident relationships that keep residents longer!\nThe four things residents REALLY want!\nCreating a better model for lease renewals – it’s not a paperwork transaction…it’s a sales presentation!\nGreat ideas for connecting with residents\, even while practicing safe social distancing and even some ideas on virtual lease renewals!\n\nWe may have to practice safe social distancing\, but that does not mean we have to come across as distant. Rick will leave you with new ideas and direction to retain your residents in style. \n  \nPresented by:  Rick Ellis\, CAM\, CPM \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/leasing-to-keep-em-keeping-residents-longer-even-in-a-covid-19-world-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/05/AdobeStock_244684338-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200604T130000
DTEND;TZID=America/Chicago:20200604T133000
DTSTAMP:20260404T103958
CREATED:20200513T160451Z
LAST-MODIFIED:20211113T003913Z
UID:16430-1591275600-1591277400@www.epmsonline.com
SUMMARY:We're Better Together:  Property Management's Approach to Emotional and Mental Health During COVID-19
DESCRIPTION:In this webinar\, we discuss property management’s emotional and mental health approach to COVID-19 and the attempt to return to normal activity when appropriate. The session will focus on management of your emotions and mental health as it relates to residents/prospective residents\, suppliers/vendors\, co-workers/employees\, corporate office\, and YOURSELF. \nJoin Speaker John Sons\, Director of Training & Marketing Strategies at Burlington Capital Properties\, as he shares insights on managing emotional and mental health as it relates to COVID-19. \nPresented by:  John Sons \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/were-better-together-property-managements-approach-to-emotional-and-mental-health-during-covid-19/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/05/AdobeStock_194936672-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200604T130000
DTEND;TZID=America/Chicago:20200604T133000
DTSTAMP:20260404T103958
CREATED:20200513T160451Z
LAST-MODIFIED:20200513T160451Z
UID:22646-1591275600-1591277400@www.epmsonline.com
SUMMARY:We're Better Together:  Property Management's Approach to Emotional and Mental Health During COVID-19
DESCRIPTION:In this webinar\, we discuss property management’s emotional and mental health approach to COVID-19 and the attempt to return to normal activity when appropriate. The session will focus on management of your emotions and mental health as it relates to residents/prospective residents\, suppliers/vendors\, co-workers/employees\, corporate office\, and YOURSELF. \nJoin Speaker John Sons\, Director of Training & Marketing Strategies at Burlington Capital Properties\, as he shares insights on managing emotional and mental health as it relates to COVID-19. \n  \n  \nPresented by:  John Sons \n \n  \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/were-better-together-property-managements-approach-to-emotional-and-mental-health-during-covid-19-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/05/AdobeStock_194936672.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200528T130000
DTEND;TZID=America/Chicago:20200528T133000
DTSTAMP:20260404T103958
CREATED:20200516T024030Z
LAST-MODIFIED:20211113T153842Z
UID:16436-1590670800-1590672600@www.epmsonline.com
SUMMARY:Presentation Skills for Virtual Tours
DESCRIPTION:You’ve probably heard the saying\, “Presentation is everything.” This is especially true in virtual leasing. While the technology we have today is great\, connecting with someone through a computer or device can be more difficult than doing so in person. In this webinar you’ll discover the key “pro-tips” that will help you be ready for your close-up during virtual tours. \nPresented by:  Rommel Anacan \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/presentation-skills-for-virtual-tours/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/05/AdobeStock_337983549-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200528T130000
DTEND;TZID=America/Chicago:20200528T133000
DTSTAMP:20260404T103958
CREATED:20200516T024030Z
LAST-MODIFIED:20200516T024030Z
UID:22647-1590670800-1590672600@www.epmsonline.com
SUMMARY:Presentation Skills for Virtual Tours
DESCRIPTION:You’ve probably heard the saying\, “Presentation is everything.” This is especially true in virtual leasing. While the technology we have today is great\, connecting with someone through a computer or device can be more difficult than doing so in person. In this webinar you’ll discover the key “pro-tips” that will help you be ready for your close-up during virtual tours. \n  \n  \n  \n  \nPresented by:  Rommel Anacan \n \n  \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/presentation-skills-for-virtual-tours-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/05/AdobeStock_337983549.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200520T130000
DTEND;TZID=America/Chicago:20200520T133000
DTSTAMP:20260404T103958
CREATED:20200429T205338Z
LAST-MODIFIED:20211113T154014Z
UID:16337-1589979600-1589981400@www.epmsonline.com
SUMMARY:Managing Stress Like a Boss Through the Covid-19 Crisis
DESCRIPTION:As we navigate this unprecedented crisis\, it’s imperative to discuss how to manage stress. Concerns for our health and the health of our loved ones\, a stream of sometimes confusing and contradictory information\, and disruptions to our routines are just a few ways COVID-19 has impacted our mental health. \nJoin Julie Doss\, Director\, Training and Customer Experience at the Gene B. Glick Company and National Multifamily Trainer. Julie will focus on ways for all of us to manage stress during this pandemic\, including: \n\nReview the basics on how to manage stress: Eating\, Sleeping\, and Exercise.\nLearn to identify signs of stress and become proactive instead of reactive to reduce stress before it takes over.\nCreate an action plan to reduce stress and increase positivity for you and your co-workers and family members.\n\n  \nPresented by:  Julie Doss \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/managing-stress-like-a-boss-through-the-covid-19-crisis/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/04/AdobeStock_274212271.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200520T130000
DTEND;TZID=America/Chicago:20200520T133000
DTSTAMP:20260404T103958
CREATED:20200429T205338Z
LAST-MODIFIED:20200429T205338Z
UID:22645-1589979600-1589981400@www.epmsonline.com
SUMMARY:Managing Stress Like a Boss Through the Covid-19 Crisis
DESCRIPTION:As we navigate this unprecedented crisis\, it’s imperative to discuss how to manage stress. Concerns for our health and the health of our loved ones\, a stream of sometimes confusing and contradictory information\, and disruptions to our routines are just a few ways COVID-19 has impacted our mental health. \nJoin Julie Doss\, Director\, Training and Customer Experience at the Gene B. Glick Company and National Multifamily Trainer. Julie will focus on ways for all of us to manage stress during this pandemic\, including: \n\nReview the basics on how to manage stress: Eating\, Sleeping\, and Exercise.\nLearn to identify signs of stress and become proactive instead of reactive to reduce stress before it takes over.\nCreate an action plan to reduce stress and increase positivity for you and your co-workers and family members.\n\n  \nPresented by:  Julie Doss \n \n  \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/managing-stress-like-a-boss-through-the-covid-19-crisis-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/04/AdobeStock_274212271.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200513T130000
DTEND;TZID=America/Chicago:20200513T133000
DTSTAMP:20260404T103958
CREATED:20200427T214825Z
LAST-MODIFIED:20211113T154122Z
UID:16311-1589374800-1589376600@www.epmsonline.com
SUMMARY:Best Practices For Responding to COVID-19 Pandemic
DESCRIPTION:In just a few short weeks\, all of our lives changed as we began dealing with the COVID-19 Pandemic. In Multifamily\, we are experienced at pivoting quickly\, but each day of this virus has brought challenges. How do we respond to our teams\, our residents\, and ourselves? \nJoin Speaker Jamin Harkness\, Executive Vice President at The Management Group\, as he shares his best practices for responding to the COVID-19 Pandemic. He will discuss how to receive and evaluate ideas and resources from other Multifamily companies and how to figure out which interpretation of the ideas works best for you. Jamin will also review virtual tours\, leveraging your websites\, optimizing your social media\, running daily activity reports\, and technology infrastructure. Bring a notebook – this is just the beginning! \nIn this webinar\, Jamin will share his roadmap to responding to COVID-19 including: \n\nThe Accountability Loop\nOperational Adjustments\nMaintenance Service Adjustments\nCorporate Office Adjustments\nRepository\n\nPresented by:  Jamin Harkness\, CAPS \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/best-practices-for-responding-to-covid-19-pandemic/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/04/iStock-541574742-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200513T130000
DTEND;TZID=America/Chicago:20200513T133000
DTSTAMP:20260404T103958
CREATED:20200427T214825Z
LAST-MODIFIED:20200427T214825Z
UID:22643-1589374800-1589376600@www.epmsonline.com
SUMMARY:Best Practices For Responding to COVID-19 Pandemic
DESCRIPTION:In just a few short weeks\, all of our lives changed as we began dealing with the COVID-19 Pandemic. In Multifamily\, we are experienced at pivoting quickly\, but each day of this virus has brought challenges. How do we respond to our teams\, our residents\, and ourselves? \nJoin Speaker Jamin Harkness\, Executive Vice President at The Management Group\, as he shares his best practices for responding to the COVID-19 Pandemic. He will discuss how to receive and evaluate ideas and resources from other Multifamily companies and how to figure out which interpretation of the ideas works best for you. Jamin will also review virtual tours\, leveraging your websites\, optimizing your social media\, running daily activity reports\, and technology infrastructure. Bring a notebook – this is just the beginning! \nIn this webinar\, Jamin will share his roadmap to responding to COVID-19 including: \n\nThe Accountability Loop\nOperational Adjustments\nMaintenance Service Adjustments\nCorporate Office Adjustments\nRepository\n\nPresented by:  Jamin Harkness\, CAPS \n \n  \n  \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/best-practices-for-responding-to-covid-19-pandemic-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/04/iStock-541574742.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200507T130000
DTEND;TZID=America/Chicago:20200507T133000
DTSTAMP:20260404T103958
CREATED:20200428T161953Z
LAST-MODIFIED:20211113T154225Z
UID:16318-1588856400-1588858200@www.epmsonline.com
SUMMARY:Follow Up Strategies for Virtual Leasing
DESCRIPTION:So you’re embracing virtual leasing! You are taking your clients on real-time virtual tours; you’re walking them through your community’s website; and you are creating your library of videos and to send. That’s great! \nNow\, what do you after the virtual tour is over to ensure that you’re maximizing and not wasting the time you’ve spent with your prospects? You guessed it … just like with in-person selling you need to FOLLOW UP. After all\, about 80% of sales are made between the 5th and 12th contact! \nBut you can’t just follow up in the ways you always have! Virtual leasing requires some new things! In this content-rich webinar you’ll discover: \n\nThe essential follow-up strategies tailored for virtual leasing\nHow to set yourself up for success when following up\nHow to overcome the common obstacles to following up consistently\n\nPresented by:  Rommel Anacan \n \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/follow-up-strategies-for-virtual-leasing/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/04/AdobeStock_122241767-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200507T130000
DTEND;TZID=America/Chicago:20200507T133000
DTSTAMP:20260404T103958
CREATED:20200428T161953Z
LAST-MODIFIED:20200428T161953Z
UID:22644-1588856400-1588858200@www.epmsonline.com
SUMMARY:Follow Up Strategies for Virtual Leasing
DESCRIPTION:So you’re embracing virtual leasing! You are taking your clients on real-time virtual tours; you’re walking them through your community’s website; and you are creating your library of videos and to send. That’s great! \nNow\, what do you after the virtual tour is over to ensure that you’re maximizing and not wasting the time you’ve spent with your prospects? You guessed it … just like with in-person selling you need to FOLLOW UP. After all\, about 80% of sales are made between the 5th and 12th contact! \nBut you can’t just follow up in the ways you always have! Virtual leasing requires some new things! In this content-rich webinar you’ll discover: \n\nThe essential follow-up strategies tailored for virtual leasing\nHow to set yourself up for success when following up\nHow to overcome the common obstacles to following up consistently\n\nPresented by:  Rommel Anacan \n \n  \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/follow-up-strategies-for-virtual-leasing-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/04/AdobeStock_122241767-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200429T130000
DTEND;TZID=America/Chicago:20200429T133000
DTSTAMP:20260404T103958
CREATED:20200415T164034Z
LAST-MODIFIED:20211113T154400Z
UID:16225-1588165200-1588167000@www.epmsonline.com
SUMMARY:Dealing With Difficult Situations Virtually During Covid-19
DESCRIPTION:This webinar will focus on the importance of effective and regular resident communication\, covering everything from first impressions to the residents’ experience with your staff virtually and in person. Discussions will also include the different communication tools that may be required for leasing and with current residents alike. As the frustrations during this difficult time may surface because our services have changed\, we’ll focus on methods to help supervisors and team members be pro-active versus reactive to reach the same goals. A significant part of your success and happiness depends on your ability to handle difficult situations effectively. \n\nUnderstand how you can navigate and resolve difficult situations before they arise.\nLearn to identify triggers to proactively navigate communications with prospective residents and current residents.\nLearn how difficult situations during COVID-19 can provide opportunities to serve residents and co-workers better.\nIdentify best practice tools to share with co-workers and direct reports to improve team performance when difficult situations occur virtually or in-person.\n\nPresented by:  Pam Roberts Pederson \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/dealing-with-difficult-situations-virtually-during-covid-19/
ATTACH;FMTTYPE=image/png:https://www.epmsonline.com/wp-content/uploads/2020/04/Webinar_-Leadership-in-the-days-of-COVID19-Copy.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200429T130000
DTEND;TZID=America/Chicago:20200429T133000
DTSTAMP:20260404T103958
CREATED:20200415T164034Z
LAST-MODIFIED:20200415T164034Z
UID:22642-1588165200-1588167000@www.epmsonline.com
SUMMARY:Dealing With Difficult Situations Virtually During Covid-19
DESCRIPTION:  \n \nThis webinar will focus on the importance of effective and regular resident communication\, covering everything from first impressions to the residents’ experience with your staff virtually and in person. Discussions will also include the different communication tools that may be required for leasing and with current residents alike. As the frustrations during this difficult time may surface because our services have changed\, we’ll focus on methods to help supervisors and team members be pro-active versus reactive to reach the same goals. A significant part of your success and happiness depends on your ability to handle difficult situations effectively. \n\nUnderstand how you can navigate and resolve difficult situations before they arise.\nLearn to identify triggers to proactively navigate communications with prospective residents and current residents.\nLearn how difficult situations during COVID-19 can provide opportunities to serve residents and co-workers better.\nIdentify best practice tools to share with co-workers and direct reports to improve team performance when difficult situations occur virtually or in-person.\n\n  \nPresented by:  Pam Roberts Pederson \n \n  \n  \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/dealing-with-difficult-situations-virtually-during-covid-19-2/
ATTACH;FMTTYPE=image/png:https://www.epmsonline.com/wp-content/uploads/2020/04/Webinar_-Leadership-in-the-days-of-COVID19-Copy.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200416T130000
DTEND;TZID=America/Chicago:20200416T133000
DTSTAMP:20260404T103958
CREATED:20200409T205211Z
LAST-MODIFIED:20211113T154514Z
UID:16200-1587042000-1587043800@www.epmsonline.com
SUMMARY:Navigating Work\, Parenting\, and Home Education During Covid-19
DESCRIPTION:We are all in this together—parents\, grandparents\, children\, friends\, etc. Many of us are more “together” than we have ever been before. Working at home isn’t an easy task even in normal circumstances. Mix in the entire family\, move your children’s school day to your house\, social distancing\, and a shortage of toilet paper—it’s new for all of us. The great news is that there are many effective tools and strategies available to help all of us successfully navigate and educate through these historical turbulent waters. \nJoin me as I share the top navigational tools that have helped me keep my head above water during my twelve years as a work-at-home homeschooling mom of two very active boys. \n\nCreating the right environment for your workday and their learning\nRoutines and schedules\nReducing disruptions during your workday\nMoving beyond the school subjects\nStimulating great conversations\nTeaching them the things they will never learn in school\n\nand more… \nPresented by:  Maria Lawson \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/navigating-work-parenting-and-home-education-during-covid-19/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/04/AdobeStock_203190192-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200416T130000
DTEND;TZID=America/Chicago:20200416T133000
DTSTAMP:20260404T103958
CREATED:20200409T205211Z
LAST-MODIFIED:20200409T205211Z
UID:22641-1587042000-1587043800@www.epmsonline.com
SUMMARY:Navigating Work\, Parenting\, and Home Education During Covid-19
DESCRIPTION:We are all in this together—parents\, grandparents\, children\, friends\, etc. Many of us are more “together” than we have ever been before. Working at home isn’t an easy task even in normal circumstances. Mix in the entire family\, move your children’s school day to your house\, social distancing\, and a shortage of toilet paper—it’s new for all of us. The great news is that there are many effective tools and strategies available to help all of us successfully navigate and educate through these historical turbulent waters. \nJoin me as I share the top navigational tools that have helped me keep my head above water during my twelve years as a work-at-home homeschooling mom of two very active boys. \n\nCreating the right environment for your workday and their learning\nRoutines and schedules\nReducing disruptions during your workday\nMoving beyond the school subjects\nStimulating great conversations\nTeaching them the things they will never learn in school\n\nand more… \nPresented by:  Maria Lawson \n \n  \n  \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/navigating-work-parenting-and-home-education-during-covid-19-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/04/AdobeStock_203190192-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200408T130000
DTEND;TZID=America/Chicago:20200408T133000
DTSTAMP:20260404T103958
CREATED:20200401T175632Z
LAST-MODIFIED:20211113T154616Z
UID:16089-1586350800-1586352600@www.epmsonline.com
SUMMARY:Everything You Need to Get Started with Virtual Leasing
DESCRIPTION:In this webinar\, you’ll learn the basics of getting started with virtual leasing. \nYou’ll discover: \n• What kind of equipment you’ll need to get started\n• What factors to consider in getting equipment\n• How to get started with your first real-time tour and your own pre-recorded videos \nPresented by:  Rommel Anacan \n \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/everything-you-need-to-get-started-with-virtual-leasing/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/04/AdobeStock_166601810-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200408T130000
DTEND;TZID=America/Chicago:20200408T133000
DTSTAMP:20260404T103958
CREATED:20200401T175632Z
LAST-MODIFIED:20200401T175632Z
UID:22640-1586350800-1586352600@www.epmsonline.com
SUMMARY:Everything You Need to Get Started with Virtual Leasing
DESCRIPTION:In this webinar\, you’ll learn the basics of getting started with virtual leasing. \nYou’ll discover: \n• What kind of equipment you’ll need to get started\n• What factors to consider in getting equipment\n• How to get started with your first real-time tour and your own pre-recorded videos \n  \n  \nPresented by:  Rommel Anacan \n \n  \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/everything-you-need-to-get-started-with-virtual-leasing-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200401T130000
DTEND;TZID=America/Chicago:20200401T133000
DTSTAMP:20260404T103958
CREATED:20200326T154736Z
LAST-MODIFIED:20211113T154733Z
UID:16059-1585746000-1585747800@www.epmsonline.com
SUMMARY:Leadership in the Days of COVID-19
DESCRIPTION:Do leadership skills change in pandemic times? Should they? As a manager or supervisor\, it probably goes without saying that neither you nor YOUR leaders have all the answers right now – and the answers that used to work\, don’t work now. \nJoin us for a practical look at what you need to do now to lead your team: \n\nBuilding trust when you don’t know what to say\nFighting off “Panic Loves Company” mentality\nFinding “true north” when there is no direction\nCreating psychological safety\nTips you can use from the stock market nosedive\n\nRemember – you got this! \nPresented by: \n \nSue Weston \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/leadership-in-the-days-of-covid-19/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/03/iStock-585767418-300x200-1.jpeg
END:VEVENT
END:VCALENDAR