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DTSTART;TZID=America/Chicago:20200401T130000
DTEND;TZID=America/Chicago:20200401T133000
DTSTAMP:20260404T193008
CREATED:20200326T154736Z
LAST-MODIFIED:20200326T154736Z
UID:22639-1585746000-1585747800@www.epmsonline.com
SUMMARY:Leadership in the Days of COVID-19
DESCRIPTION:Do leadership skills change in pandemic times? Should they? As a manager or supervisor\, it probably goes without saying that neither you nor YOUR leaders have all the answers right now – and the answers that used to work\, don’t work now. \n  \nJoin us for a practical look at what you need to do now to lead your team: \n  \n  \n\nBuilding trust when you don’t know what to say\nFighting off “Panic Loves Company” mentality\nFinding “true north” when there is no direction\nCreating psychological safety\nTips you can use from the stock market nosedive\n\nRemember – you got this! \n  \nPresented by: \n \n  \n  \n  \nSue Weston \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/leadership-in-the-days-of-covid-19-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200326T130000
DTEND;TZID=America/Chicago:20200326T133000
DTSTAMP:20260404T193008
CREATED:20200326T153507Z
LAST-MODIFIED:20211113T154916Z
UID:16058-1585227600-1585229400@www.epmsonline.com
SUMMARY:ENCORE PRESENTATION: Virtual Leasing During the COVID-19 Pandemic
DESCRIPTION:Leasing virtually isn’t just taking what you do in-person and now doing that over video\, phone\, email or text messaging. Obviously\, getting your customers to “say yes to the address” is tougher when they can’t actually experience the physical apartment. \nSo\, what can you do? \nIn this webinar you’ll discover: \n\nThe five” C’s” you need to know to turn your prospects into your residents\nHow to effectively engage your clients and keep them engaged from a distance\nHow to manage and leverage today’s technology to help you lease apartments \n How to keep you at your best during these chaotic times\n\nREGISTER HERE!\nPresented by: \n \nRommel Anacan \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/encore-presentation-virtual-leasing-during-the-covid-19-pandemic/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/03/Social-Media-Marketing-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200326T130000
DTEND;TZID=America/Chicago:20200326T133000
DTSTAMP:20260404T193008
CREATED:20200326T153507Z
LAST-MODIFIED:20200326T153507Z
UID:22638-1585227600-1585229400@www.epmsonline.com
SUMMARY:ENCORE PRESENTATION: Virtual Leasing During the COVID-19 Pandemic
DESCRIPTION:Leasing virtually isn’t just taking what you do in-person and now doing that over video\, phone\, email or text messaging. Obviously\, getting your customers to “say yes to the address” is tougher when they can’t actually experience the physical apartment. \nSo\, what can you do? \nIn this webinar you’ll discover: \n  \n\nThe five” C’s” you need to know to turn your prospects into your residents\nHow to effectively engage your clients and keep them engaged from a distance\nHow to manage and leverage today’s technology to help you lease apartments \n How to keep you at your best during these chaotic times\n\nREGISTER HERE!\nPresented by: \n \n  \n  \n  \nRommel Anacan \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/encore-presentation-virtual-leasing-during-the-covid-19-pandemic-2/
ATTACH;FMTTYPE=image/png:https://www.epmsonline.com/wp-content/uploads/2019/08/Asset-1rommel-e1565034354820.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200325T130000
DTEND;TZID=America/Chicago:20200325T133000
DTSTAMP:20260404T193008
CREATED:20200318T184129Z
LAST-MODIFIED:20211113T155017Z
UID:16015-1585141200-1585143000@www.epmsonline.com
SUMMARY:Virtual Leasing
DESCRIPTION:Leasing virtually isn’t just taking what you do in-person and now doing that over video\, phone\, email or text messaging. Obviously\, getting your customers to “say yes to the address” is tougher when they can’t actually experience the physical apartment. \nSo\, what can you do? \nIn this webinar you’ll discover: \n\nThe five” C’s” you need to know to turn your prospects into your residents\nHow to effectively engage your clients and keep them engaged from a distance\nHow to manage and leverage today’s technology to help you lease apartments \n How to keep you at your best during these chaotic times\n\nREGISTER HERE!\nPresented by: \n \nRommel Anacan \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/virtual-leasing/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/03/Social-Media-Marketing-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200325T130000
DTEND;TZID=America/Chicago:20200325T133000
DTSTAMP:20260404T193008
CREATED:20200318T184129Z
LAST-MODIFIED:20200318T184129Z
UID:22637-1585141200-1585143000@www.epmsonline.com
SUMMARY:Virtual Leasing
DESCRIPTION:Leasing virtually isn’t just taking what you do in-person and now doing that over video\, phone\, email or text messaging. Obviously\, getting your customers to “say yes to the address” is tougher when they can’t actually experience the physical apartment. \nSo\, what can you do? \nIn this webinar you’ll discover: \n  \n\nThe five” C’s” you need to know to turn your prospects into your residents\nHow to effectively engage your clients and keep them engaged from a distance\nHow to manage and leverage today’s technology to help you lease apartments \n How to keep you at your best during these chaotic times\n\nREGISTER HERE!\nPresented by: \n \n  \n  \n  \nRommel Anacan \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/virtual-leasing-2/
ATTACH;FMTTYPE=image/png:https://www.epmsonline.com/wp-content/uploads/2019/08/Asset-1rommel-e1565034354820.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200312T130000
DTEND;TZID=America/Chicago:20200312T133000
DTSTAMP:20260404T193008
CREATED:20200212T181026Z
LAST-MODIFIED:20211113T155128Z
UID:15756-1584018000-1584019800@www.epmsonline.com
SUMMARY:Taming Your Time Management Monster
DESCRIPTION:Getting the most out of 24-hour day is a constant challenge in our busy world with a bottomless inbox\, tons of emails and millions of meetings. Too much to do and not enough time to do it in is a common problem many people face in the workplace. Although we can’t give you more hours in the day\, we can teach you how to decide what to do and when to do it. \nThis high-energy\, back-to-the-basics training program explains the fundamentals of time management; understanding the value of time\, using proven ways to get the most out of a day\, balancing work and home\, eliminating time wasters\, conquering procrastination and more. You’ll learn to: \n\nList barriers to successful time management. \nUnderstand and demonstrate the use of 10-to-do lists and the ABC prioritization technique. \nExplain the benefits and drawbacks of various calendar systems. \nManage voicemail to reduce time spent checking messages. \nWrite SMART goals and explain their benefit. \nDemonstrate how to say “no.” \nDelegate tasks and assignments. \nDevelop an action plan for better use of time. \nBegin implementing goals created during the session.\n\nREGISTER HERE!\nPresented by: \n  \n \nDonna Hickey\, CAM \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/taming-your-time-management-monster/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/02/AdobeStock_159287803-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200312T130000
DTEND;TZID=America/Chicago:20200312T133000
DTSTAMP:20260404T193008
CREATED:20200212T181026Z
LAST-MODIFIED:20200212T181026Z
UID:22636-1584018000-1584019800@www.epmsonline.com
SUMMARY:Taming Your Time Management Monster
DESCRIPTION:Getting the most out of 24-hour day is a constant challenge in our busy world with a bottomless inbox\, tons of emails and millions of meetings. Too much to do and not enough time to do it in is a common problem many people face in the workplace. Although we can’t give you more hours in the day\, we can teach you how to decide what to do and when to do it. \nThis high-energy\, back-to-the-basics training program explains the fundamentals of time management; understanding the value of time\, using proven ways to get the most out of a day\, balancing work and home\, eliminating time wasters\, conquering procrastination and more. You’ll learn to:\n \n  \n\nList barriers to successful time management. \nUnderstand and demonstrate the use of 10-to-do lists and the ABC prioritization technique. \nExplain the benefits and drawbacks of various calendar systems. \nManage voicemail to reduce time spent checking messages. \nWrite SMART goals and explain their benefit. \nDemonstrate how to say “no.” \nDelegate tasks and assignments. \nDevelop an action plan for better use of time. \nBegin implementing goals created during the session.\n\nREGISTER HERE!\nPresented by: \n  \n \n  \n  \n  \nDonna Hickey\, CAM \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/taming-your-time-management-monster-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/02/Donna-Hickey-Headshot.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200213T130000
DTEND;TZID=America/Chicago:20200213T133000
DTSTAMP:20260404T193008
CREATED:20200109T195615Z
LAST-MODIFIED:20211113T155229Z
UID:15443-1581598800-1581600600@www.epmsonline.com
SUMMARY:FRIENDLY Leasing. FAIR Leasing. Friendly FAIR HOUSING Leasing!
DESCRIPTION:  \nRegister now \nAvoid costly discrimination complaints in apartment leasing AND still have fun! Join Rick Ellis\, CAM\, CPM as he explains the fair housing basics and the not-so-basics! He will take away your fear of fair housing and demonstrate how to us the law to your advantage in marketing\, leasing and providing services to your residents. We will learn the fair housing laws and celebrate the spirit of fair housing! \n  \nPresented by: \n \n  \n  \n  \nRick Ellis \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/friendly-leasing-fair-leasing-friendly-fair-housing-leasing/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/01/AdobeStock_280012591-300x196-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200213T130000
DTEND;TZID=America/Chicago:20200213T133000
DTSTAMP:20260404T193008
CREATED:20200109T195615Z
LAST-MODIFIED:20200109T195615Z
UID:22635-1581598800-1581600600@www.epmsonline.com
SUMMARY:FRIENDLY Leasing. FAIR Leasing. Friendly FAIR HOUSING Leasing!
DESCRIPTION:  \nRegister now \nAvoid costly discrimination complaints in apartment leasing AND still have fun! Join Rick Ellis\, CAM\, CPM as he explains the fair housing basics and the not-so-basics! He will take away your fear of fair housing and demonstrate how to us the law to your advantage in marketing\, leasing and providing services to your residents. We will learn the fair housing laws and celebrate the spirit of fair housing! \n  \nPresented by: \n \n  \n  \n  \nRick Ellis \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/friendly-leasing-fair-leasing-friendly-fair-housing-leasing-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/08/Ellis-Rick-300-sq16010.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200109T130000
DTEND;TZID=America/Chicago:20200109T133000
DTSTAMP:20260404T193008
CREATED:20191213T014658Z
LAST-MODIFIED:20211113T155358Z
UID:14998-1578574800-1578576600@www.epmsonline.com
SUMMARY:Making Decisions with Confidence
DESCRIPTION:Decision making is one area in multifamily where most people\, at least occasionally\, experience a lack of confidence. Your very first instincts may be to hold back or to procrastinate over making a decision. Your mind becomes frozen as it gets caught up in a web of negative thoughts. However\, every decision is a learning opportunity! If you choose the right option\, you are going to improve in your role over time\, but even if you make the wrong decision\, you may not lose. While you may suffer a little short-term pain from a wrong choice\, you can grow significantly from the experience. Confident decision making encourages the realization that you can’t lose when you are determined to learn from and find the positives in every situation. In this webinar\, we’ll aim to:  \n\nDiscover why becoming familiar with policies eases the decision-making process \nLearn when it’s okay to ask questions before making decisions \nExamine the benefits and advantages of training (even training that has nothing to do with Multifamily!) \n\nPresented by: \n \nPam Roberts \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/making-decisions-with-confidence/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/12/AdobeStock_195984084-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200109T130000
DTEND;TZID=America/Chicago:20200109T133000
DTSTAMP:20260404T193008
CREATED:20191213T014658Z
LAST-MODIFIED:20191213T014658Z
UID:22634-1578574800-1578576600@www.epmsonline.com
SUMMARY:Making Decisions with Confidence
DESCRIPTION:Decision making is one area in multifamily where most people\, at least occasionally\, experience a lack of confidence. Your very first instincts may be to hold back or to procrastinate over making a decision. Your mind becomes frozen as it gets caught up in a web of negative thoughts. However\, every decision is a learning opportunity! If you choose the right option\, you are going to improve in your role over time\, but even if you make the wrong decision\, you may not lose. While you may suffer a little short-term pain from a wrong choice\, you can grow significantly from the experience. Confident decision making encourages the realization that you can’t lose when you are determined to learn from and find the positives in every situation. In this webinar\, we’ll aim to:  \n\nDiscover why becoming familiar with policies eases the decision-making process \nLearn when it’s okay to ask questions before making decisions \nExamine the benefits and advantages of training (even training that has nothing to do with Multifamily!) \n\nPresented by: \n \n  \n  \n  \nPam Roberts \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/making-decisions-with-confidence-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/08/Pam.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20191212T130000
DTEND;TZID=America/Chicago:20191212T133000
DTSTAMP:20260404T193008
CREATED:20191112T175121Z
LAST-MODIFIED:20211113T153501Z
UID:14722-1576155600-1576157400@www.epmsonline.com
SUMMARY:The Secret Ingredient of Effective Coaching
DESCRIPTION:A manager is responsible for coaching employees\, but what does it take to be truly prepared? It takes more than tenure\, reputation\, and previous performance to be qualified to effectively coach your team to success. The secret ingredient to effective coaching is trust! As Warren Buffet states\, “Trust is like the air we breathe. When it’s present no one notices\, and when it’s absent everyone can see it.” As a manager\, you can build trust in your relationship with your employees by showing them how much you care about their success. Join us as we discuss 4 critical building blocks that help create that secret ingredient of trust:  \n\nKnowledge and Experience \nTransparency \nEmployee First\, Job Second \nPersonal Accountability\n\nPresented by: \n \nMaria Lawson \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/the-secret-ingredient-of-effective-coaching/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/11/AdobeStock_93856684-300x210-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20191212T130000
DTEND;TZID=America/Chicago:20191212T133000
DTSTAMP:20260404T193008
CREATED:20191112T175121Z
LAST-MODIFIED:20191112T175121Z
UID:22633-1576155600-1576157400@www.epmsonline.com
SUMMARY:The Secret Ingredient of Effective Coaching
DESCRIPTION:A manager is responsible for coaching employees\, but what does it take to be truly prepared? It takes more than tenure\, reputation\, and previous performance to be qualified to effectively coach your team to success. The secret ingredient to effective coaching is trust! As Warren Buffet states\, “Trust is like the air we breathe. When it’s present no one notices\, and when it’s absent everyone can see it.” As a manager\, you can build trust in your relationship with your employees by showing them how much you care about their success. Join us as we discuss 4 critical building blocks that help create that secret ingredient of trust:  \n  \n\nKnowledge and Experience \nTransparency \nEmployee First\, Job Second \nPersonal Accountability\n\nPresented by: \n \n  \n  \n  \nMaria Lawson \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/the-secret-ingredient-of-effective-coaching-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/11/Maria-Featured-Image.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20191114T130000
DTEND;TZID=America/Chicago:20191114T133000
DTSTAMP:20260404T193008
CREATED:20191007T004717Z
LAST-MODIFIED:20211113T155610Z
UID:14185-1573736400-1573738200@www.epmsonline.com
SUMMARY:The Power of Presence - Maximizing Your Best Feature
DESCRIPTION:  \nRegister now \nFirst impressions can have a huge impact\, especially in a professional setting. It has been determined that 55% of first impressions are formed by what others see \, 38% by tone and energy and 7% by what is said. In this webinar\, we’ll discuss the best ways to make and sustain a positive impression as well as how to rebrand yourself when the first impression falls short. Elements of this discussion will include:  \n\nAppearance \nBody Language \nFacial Expressions \nHandshake \nVoice \nSelf Awareness and Self-Management\n\nPresented by: \n \n  \nKathy Vance \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/the-power-of-presence-maximizing-your-best-feature/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/10/iStock-628038374-300x194-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20191114T130000
DTEND;TZID=America/Chicago:20191114T133000
DTSTAMP:20260404T193008
CREATED:20191007T004717Z
LAST-MODIFIED:20191007T004717Z
UID:22632-1573736400-1573738200@www.epmsonline.com
SUMMARY:The Power of Presence - Maximizing Your Best Feature
DESCRIPTION:  \nRegister now \nFirst impressions can have a huge impact\, especially in a professional setting. It has been determined that 55% of first impressions are formed by what others see \, 38% by tone and energy and 7% by what is said. In this webinar\, we’ll discuss the best ways to make and sustain a positive impression as well as how to rebrand yourself when the first impression falls short. Elements of this discussion will include:  \n  \n\nAppearance \nBody Language \nFacial Expressions \nHandshake \nVoice \nSelf Awareness and Self-Management\n\nPresented by: \n \n  \n  \n  \nKathy Vance \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/the-power-of-presence-maximizing-your-best-feature-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/10/2016_Kat.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20191010T130000
DTEND;TZID=America/Chicago:20191010T133000
DTSTAMP:20260404T193008
CREATED:20190826T215211Z
LAST-MODIFIED:20211113T155710Z
UID:13840-1570712400-1570714200@www.epmsonline.com
SUMMARY:LEASEMAKERS Part IV - Closing: The Bottom Line!
DESCRIPTION:  \nRegister now \nJoin nationally acclaimed speaker and trainer\, Rick Ellis CAM\, CPM\, for four weeks of leasing training with LEASEMAKERS! \nPart 4 – CLOSING – The Bottom Line! Commencing the relationship. \n\nIf the presentation is the romance and wooing\, the close is the proposal!\nWhat it takes to be a Master Closer • “Commencing” rather than Closing.\n3 Reasons why leasing professionals fail to close.\nClosing Basics – Start by asking for the money! \nResistance: Overcoming Objections – Keep it Simple. • Handling the Put Off – “Let me think about it.” \n5 Closes to gain the commitment. You top proposals! \nDon’t lose that loving feeling – Overcoming Buyers Remorse.\n\nPresented by: \n \n  \n  \n  \nRick Ellis \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/leasemakers-part-iv-closing-10-2019/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/08/AdobeStock_53201059-300x200-2.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20191010T130000
DTEND;TZID=America/Chicago:20191010T133000
DTSTAMP:20260404T193008
CREATED:20190826T215211Z
LAST-MODIFIED:20190826T215211Z
UID:22631-1570712400-1570714200@www.epmsonline.com
SUMMARY:LEASEMAKERS Part IV - Closing: The Bottom Line!
DESCRIPTION:Register now \nJoin nationally acclaimed speaker and trainer\, Rick Ellis CAM\, CPM\, for four weeks of leasing training with LEASEMAKERS! \nPart 4 – CLOSING – The Bottom Line! Commencing the relationship. \n  \n\nIf the presentation is the romance and wooing\, the close is the proposal!\nWhat it takes to be a Master Closer • “Commencing” rather than Closing.\n3 Reasons why leasing professionals fail to close.\nClosing Basics – Start by asking for the money! \nResistance: Overcoming Objections – Keep it Simple. • Handling the Put Off – “Let me think about it.” \n5 Closes to gain the commitment. You top proposals! \nDon’t lose that loving feeling – Overcoming Buyers Remorse.\n\nPresented by: \n \n  \n  \n  \nRick Ellis \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/leasemakers-part-iv-closing-10-2019-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/08/Ellis-Rick-300-sq16010.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190912T130000
DTEND;TZID=America/Chicago:20190912T133000
DTSTAMP:20260404T193008
CREATED:20190801T160039Z
LAST-MODIFIED:20211113T155830Z
UID:13426-1568293200-1568295000@www.epmsonline.com
SUMMARY:Dealing With Difficult Situations in Multifamily
DESCRIPTION:Daily life in the multifamily industry involves frequent interaction with people in a multitude of roles and situations.  A great part of professional success and happiness in this industry depends on one’s ability to handle difficult situations effectively.  This webinar will review how to navigate and potentially resolve such situations proactively. \nAdditional topics for discussion will include: \n\nHow to identify triggers to help defuse difficult situations before they escalate\nHow to turn difficult situations into opportunities that can better serve residents and coworkers\nWays to share best practices to improve communication with team members and direct reports as situations occur in real time\n\nPresented by: \n \nPam Roberts \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/dealing-with-difficult-situations-in-multifamily/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/08/AdobeStock_165061037-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190912T130000
DTEND;TZID=America/Chicago:20190912T133000
DTSTAMP:20260404T193008
CREATED:20190801T160039Z
LAST-MODIFIED:20190801T160039Z
UID:22629-1568293200-1568295000@www.epmsonline.com
SUMMARY:Dealing With Difficult Situations in Multifamily
DESCRIPTION:Daily life in the multifamily industry involves frequent interaction with people in a multitude of roles and situations.  A great part of professional success and happiness in this industry depends on one’s ability to handle difficult situations effectively.  This webinar will review how to navigate and potentially resolve such situations proactively. \n  \nAdditional topics for discussion will include: \n  \n  \n\nHow to identify triggers to help defuse difficult situations before they escalate\nHow to turn difficult situations into opportunities that can better serve residents and coworkers\nWays to share best practices to improve communication with team members and direct reports as situations occur in real time\n\nPresented by: \n \n  \n  \n  \nPam Roberts \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/dealing-with-difficult-situations-in-multifamily-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/08/Pam.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190809T110000
DTEND;TZID=America/Chicago:20190809T113000
DTSTAMP:20260404T193008
CREATED:20190701T015639Z
LAST-MODIFIED:20211113T153242Z
UID:13056-1565348400-1565350200@www.epmsonline.com
SUMMARY:Lead Your Team to Victory Through Extreme Ownership
DESCRIPTION:Jocko Willik and Leif Baben\, authors and Navy Seals\, take leaders on a journey to discover how to drive the mission forward through full ownership while engaging and empowering the team. The leadership skills are really nothing new\, but through proper application they help leaders connect to the importance of consistently engaging those skills to enable teams to achieve the mission. You will gain insight to the key behaviors that will truly support your team in winning over and over. It all begins with you – the leader! We will explore a few key areas that drive leadership and team success including: \n\nOwn everything in your world\nBelieve in the mission\nNo bad teams\, only bad leaders\nBe humble and confident\nKeep it simple\n\nPresented by: \n \n  \nDebra Van Cleve \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n9:00 AM Pacific time\n10:00 AM Mountain time\n12:00 PM Eastern time
URL:https://www.epmsonline.com/event/lead-your-team-to-victory-through-extreme-ownership/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/06/AdobeStock_194946346-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190809T110000
DTEND;TZID=America/Chicago:20190809T113000
DTSTAMP:20260404T193008
CREATED:20190701T015639Z
LAST-MODIFIED:20190701T015639Z
UID:22628-1565348400-1565350200@www.epmsonline.com
SUMMARY:Lead Your Team to Victory Through Extreme Ownership
DESCRIPTION:Jocko Willik and Leif Baben\, authors and Navy Seals\, take leaders on a journey to discover how to drive the mission forward through full ownership while engaging and empowering the team. The leadership skills are really nothing new\, but through proper application they help leaders connect to the importance of consistently engaging those skills to enable teams to achieve the mission. You will gain insight to the key behaviors that will truly support your team in winning over and over. It all begins with you – the leader! We will explore a few key areas that drive leadership and team success including: \n  \n  \n\nOwn everything in your world\nBelieve in the mission\nNo bad teams\, only bad leaders\nBe humble and confident\nKeep it simple\n\nPresented by: \n \n  \n  \n  \n  \n  \nDebra Van Cleve \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n9:00 AM Pacific time\n10:00 AM Mountain time\n12:00 PM Eastern time
URL:https://www.epmsonline.com/event/lead-your-team-to-victory-through-extreme-ownership-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190711T130000
DTEND;TZID=America/Chicago:20190711T133000
DTSTAMP:20260404T193008
CREATED:20190826T214428Z
LAST-MODIFIED:20211113T151108Z
UID:13839-1562850000-1562851800@www.epmsonline.com
SUMMARY:Leasemakers Part IV: Closing - The Bottom Line
DESCRIPTION:Join nationally acclaimed speaker and trainer\, Rick Ellis CAM\, CPM\, for four weeks of leasing training with LEASEMAKERS!  \nWeek 3 – The Property Tour – Strategies for demonstrating your property and showing off its best angles. \n\nYour property is the stage\, you are the actor\, and the tour is your live play!\nDiscover and show off your community’s best side….and best angles.\nBuilding trust during the demonstration.\nTechniques for showing the apartment home…stay in control!\nFeature/Benefit Selling – Determining Needs – Creating wants!\nTemperature taking questions – the pre-closing question. \n\nPresented by: \n \nRick Ellis \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/lm-part-3-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/08/AdobeStock_107149884-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190711T130000
DTEND;TZID=America/Chicago:20190711T133000
DTSTAMP:20260404T193008
CREATED:20190826T214428Z
LAST-MODIFIED:20190826T214428Z
UID:22630-1562850000-1562851800@www.epmsonline.com
SUMMARY:Leasemakers Part IV: Closing - The Bottom Line
DESCRIPTION:Join nationally acclaimed speaker and trainer\, Rick Ellis CAM\, CPM\, for four weeks of leasing training with LEASEMAKERS!  \nWeek 3 – The Property Tour – Strategies for demonstrating your property and showing off its best angles. \n  \n  \n  \n\nYour property is the stage\, you are the actor\, and the tour is your live play!\nDiscover and show off your community’s best side….and best angles.\nBuilding trust during the demonstration.\nTechniques for showing the apartment home…stay in control!\nFeature/Benefit Selling – Determining Needs – Creating wants!\nTemperature taking questions – the pre-closing question. \n\nPresented by: \n \n  \n  \n  \nRick Ellis \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/lm-part-3-2-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190711T130000
DTEND;TZID=America/Chicago:20190711T133000
DTSTAMP:20260404T193008
CREATED:20190531T225026Z
LAST-MODIFIED:20211113T151221Z
UID:12758-1562850000-1562851800@www.epmsonline.com
SUMMARY:Leasemakers Part III: Demonstrating
DESCRIPTION:Join nationally acclaimed speaker and trainer\, Rick Ellis CAM\, CPM\, for four weeks of leasing training with LEASEMAKERS!  \nWeek 3 – The Property Tour – Strategies for demonstrating your property and showing off its best angles. \n\nYour property is the stage\, you are the actor\, and the tour is your live play!\nDiscover and show off your community’s best side….and best angles.\nBuilding trust during the demonstration.\nTechniques for showing the apartment home…stay in control!\nFeature/Benefit Selling – Determining Needs – Creating wants!\nTemperature taking questions – the pre-closing question. \n\nPresented by: \n \nRick Ellis \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/lm-part-3/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/08/AdobeStock_107149884-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190711T130000
DTEND;TZID=America/Chicago:20190711T133000
DTSTAMP:20260404T193008
CREATED:20190531T225026Z
LAST-MODIFIED:20190531T225026Z
UID:22627-1562850000-1562851800@www.epmsonline.com
SUMMARY:Leasemakers Part III: Demonstrating
DESCRIPTION:Join nationally acclaimed speaker and trainer\, Rick Ellis CAM\, CPM\, for four weeks of leasing training with LEASEMAKERS!  \nWeek 3 – The Property Tour – Strategies for demonstrating your property and showing off its best angles. \n  \n  \n  \n\nYour property is the stage\, you are the actor\, and the tour is your live play!\nDiscover and show off your community’s best side….and best angles.\nBuilding trust during the demonstration.\nTechniques for showing the apartment home…stay in control!\nFeature/Benefit Selling – Determining Needs – Creating wants!\nTemperature taking questions – the pre-closing question. \n\nPresented by: \n \n  \n  \n  \nRick Ellis \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/lm-part-3-3/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190613T130000
DTEND;TZID=America/Chicago:20190613T133000
DTSTAMP:20260404T193008
CREATED:20190509T162239Z
LAST-MODIFIED:20211113T151322Z
UID:12501-1560430800-1560432600@www.epmsonline.com
SUMMARY:Managing to Lead
DESCRIPTION:This webinar will explore finding those moments to act like a leader while you’re managing the details! Each day presents opportunities to step up and lead\, even in such day-to-day matters as training employees for new skills or settling a dispute between staff. We’ll cover a range of topics to strengthen your leadership skills such as: \n\nThe changing workplace and staff \nCommon leadership mistakes \nTips to address staff problems and issues \nLeadership through staff meetings and activities \nSuggestions to help you get comfortable through management duties\n\nPresented by: \n \nSue Weston \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/managing-to-lead/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/05/AdobeStock_70740876-300x188-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190613T130000
DTEND;TZID=America/Chicago:20190613T133000
DTSTAMP:20260404T193008
CREATED:20190509T162239Z
LAST-MODIFIED:20190509T162239Z
UID:22626-1560430800-1560432600@www.epmsonline.com
SUMMARY:Managing to Lead
DESCRIPTION:This webinar will explore finding those moments to act like a leader while you’re managing the details! Each day presents opportunities to step up and lead\, even in such day-to-day matters as training employees for new skills or settling a dispute between staff. We’ll cover a range of topics to strengthen your leadership skills such as: \n  \n  \n  \n\nThe changing workplace and staff \nCommon leadership mistakes \nTips to address staff problems and issues \nLeadership through staff meetings and activities \nSuggestions to help you get comfortable through management duties\n\nPresented by: \n \n  \n  \n  \nSue Weston \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/managing-to-lead-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190509T130000
DTEND;TZID=America/Chicago:20190509T133000
DTSTAMP:20260404T193008
CREATED:20190325T234734Z
LAST-MODIFIED:20211113T151449Z
UID:11672-1557406800-1557408600@www.epmsonline.com
SUMMARY:Fumbles\, Bumbles & Apologies
DESCRIPTION:As rental rates continue to climb\, many onsite teams struggle to respond effectively or even apologize for the community’s higher rates. Why oh why? Gain solutions to combat fumbles to successfully discuss and respond with the reasons your community is worth every penny. Amy will share four easy steps to prove value that will reduce stress and increase success immediately with renewals and new residents alike.  \nIn this webinar\, you will: \n\nDiscover the inside secrets on pricing strategy and why it matters \nIncrease your confidence by utilizing market know-how and how to use it to your advantage \nGain the ideal responses to common questions & top rate concerns of new & current residents\n\nPresented by: \n \nAmy Kosnikowski Dilisio \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/fumbles-bumbles-apologies/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/03/iStock-638884032-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190509T130000
DTEND;TZID=America/Chicago:20190509T133000
DTSTAMP:20260404T193008
CREATED:20190325T234734Z
LAST-MODIFIED:20190325T234734Z
UID:22625-1557406800-1557408600@www.epmsonline.com
SUMMARY:Fumbles\, Bumbles & Apologies
DESCRIPTION:As rental rates continue to climb\, many onsite teams struggle to respond effectively or even apologize for the community’s higher rates. Why oh why? Gain solutions to combat fumbles to successfully discuss and respond with the reasons your community is worth every penny. Amy will share four easy steps to prove value that will reduce stress and increase success immediately with renewals and new residents alike.  \n  \n  \nIn this webinar\, you will: \n\nDiscover the inside secrets on pricing strategy and why it matters \nIncrease your confidence by utilizing market know-how and how to use it to your advantage \nGain the ideal responses to common questions & top rate concerns of new & current residents\n\nPresented by: \n \n  \n  \n  \nAmy Kosnikowski Dilisio \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/fumbles-bumbles-apologies-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190418T130000
DTEND;TZID=America/Chicago:20190418T133000
DTSTAMP:20260404T193008
CREATED:20190206T174116Z
LAST-MODIFIED:20211113T151610Z
UID:11344-1555592400-1555594200@www.epmsonline.com
SUMMARY:LEASEMAKERS Part II - Onsite Greeting and Qualifying
DESCRIPTION:Register now \nJoin nationally acclaimed speaker and trainer\, Rick Ellis CAM\, CPM\, for four weeks of leasing training with LEASEMAKERS! \nWeek 2 – The Onsite Greeting and Qualifying – Creating trust and a positive relationship.   \n• Making a GREAT first impression using your home field advantage\n• Getting in sync with your prospect\n• The 5 Ss of Greeting\n• The qualifying process – Creating trust and confidence\n• Guest Card Basics – Let’s chat and be friends.\n• Initial and critical qualifying questions\n• Plus more probing questions that reveal the prospects real motivation to move.  \nPresented by: \n \nRick Ellis \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/onsite-greeting-and-qualifying-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/02/AdobeStock_108601766-300x200-1.jpeg
END:VEVENT
END:VCALENDAR