BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Ellis - ECPv6.15.12.2//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Ellis
X-ORIGINAL-URL:https://www.epmsonline.com
X-WR-CALDESC:Events for Ellis
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Chicago
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20170312T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20171105T070000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20180311T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20181104T070000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20190310T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20191103T070000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20200308T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20201101T070000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20210314T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20211107T070000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200109T130000
DTEND;TZID=America/Chicago:20200109T133000
DTSTAMP:20260411T042802
CREATED:20191213T014658Z
LAST-MODIFIED:20191213T014658Z
UID:22634-1578574800-1578576600@www.epmsonline.com
SUMMARY:Making Decisions with Confidence
DESCRIPTION:Decision making is one area in multifamily where most people\, at least occasionally\, experience a lack of confidence. Your very first instincts may be to hold back or to procrastinate over making a decision. Your mind becomes frozen as it gets caught up in a web of negative thoughts. However\, every decision is a learning opportunity! If you choose the right option\, you are going to improve in your role over time\, but even if you make the wrong decision\, you may not lose. While you may suffer a little short-term pain from a wrong choice\, you can grow significantly from the experience. Confident decision making encourages the realization that you can’t lose when you are determined to learn from and find the positives in every situation. In this webinar\, we’ll aim to:  \n\nDiscover why becoming familiar with policies eases the decision-making process \nLearn when it’s okay to ask questions before making decisions \nExamine the benefits and advantages of training (even training that has nothing to do with Multifamily!) \n\nPresented by: \n \n  \n  \n  \nPam Roberts \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/making-decisions-with-confidence-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/08/Pam.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20191212T130000
DTEND;TZID=America/Chicago:20191212T133000
DTSTAMP:20260411T042802
CREATED:20191112T175121Z
LAST-MODIFIED:20211113T153501Z
UID:14722-1576155600-1576157400@www.epmsonline.com
SUMMARY:The Secret Ingredient of Effective Coaching
DESCRIPTION:A manager is responsible for coaching employees\, but what does it take to be truly prepared? It takes more than tenure\, reputation\, and previous performance to be qualified to effectively coach your team to success. The secret ingredient to effective coaching is trust! As Warren Buffet states\, “Trust is like the air we breathe. When it’s present no one notices\, and when it’s absent everyone can see it.” As a manager\, you can build trust in your relationship with your employees by showing them how much you care about their success. Join us as we discuss 4 critical building blocks that help create that secret ingredient of trust:  \n\nKnowledge and Experience \nTransparency \nEmployee First\, Job Second \nPersonal Accountability\n\nPresented by: \n \nMaria Lawson \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/the-secret-ingredient-of-effective-coaching/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/11/AdobeStock_93856684-300x210-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20191212T130000
DTEND;TZID=America/Chicago:20191212T133000
DTSTAMP:20260411T042802
CREATED:20191112T175121Z
LAST-MODIFIED:20191112T175121Z
UID:22633-1576155600-1576157400@www.epmsonline.com
SUMMARY:The Secret Ingredient of Effective Coaching
DESCRIPTION:A manager is responsible for coaching employees\, but what does it take to be truly prepared? It takes more than tenure\, reputation\, and previous performance to be qualified to effectively coach your team to success. The secret ingredient to effective coaching is trust! As Warren Buffet states\, “Trust is like the air we breathe. When it’s present no one notices\, and when it’s absent everyone can see it.” As a manager\, you can build trust in your relationship with your employees by showing them how much you care about their success. Join us as we discuss 4 critical building blocks that help create that secret ingredient of trust:  \n  \n\nKnowledge and Experience \nTransparency \nEmployee First\, Job Second \nPersonal Accountability\n\nPresented by: \n \n  \n  \n  \nMaria Lawson \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/the-secret-ingredient-of-effective-coaching-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/11/Maria-Featured-Image.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20191114T130000
DTEND;TZID=America/Chicago:20191114T133000
DTSTAMP:20260411T042802
CREATED:20191007T004717Z
LAST-MODIFIED:20211113T155610Z
UID:14185-1573736400-1573738200@www.epmsonline.com
SUMMARY:The Power of Presence - Maximizing Your Best Feature
DESCRIPTION:  \nRegister now \nFirst impressions can have a huge impact\, especially in a professional setting. It has been determined that 55% of first impressions are formed by what others see \, 38% by tone and energy and 7% by what is said. In this webinar\, we’ll discuss the best ways to make and sustain a positive impression as well as how to rebrand yourself when the first impression falls short. Elements of this discussion will include:  \n\nAppearance \nBody Language \nFacial Expressions \nHandshake \nVoice \nSelf Awareness and Self-Management\n\nPresented by: \n \n  \nKathy Vance \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/the-power-of-presence-maximizing-your-best-feature/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/10/iStock-628038374-300x194-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20191114T130000
DTEND;TZID=America/Chicago:20191114T133000
DTSTAMP:20260411T042802
CREATED:20191007T004717Z
LAST-MODIFIED:20191007T004717Z
UID:22632-1573736400-1573738200@www.epmsonline.com
SUMMARY:The Power of Presence - Maximizing Your Best Feature
DESCRIPTION:  \nRegister now \nFirst impressions can have a huge impact\, especially in a professional setting. It has been determined that 55% of first impressions are formed by what others see \, 38% by tone and energy and 7% by what is said. In this webinar\, we’ll discuss the best ways to make and sustain a positive impression as well as how to rebrand yourself when the first impression falls short. Elements of this discussion will include:  \n  \n\nAppearance \nBody Language \nFacial Expressions \nHandshake \nVoice \nSelf Awareness and Self-Management\n\nPresented by: \n \n  \n  \n  \nKathy Vance \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/the-power-of-presence-maximizing-your-best-feature-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/10/2016_Kat.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20191010T130000
DTEND;TZID=America/Chicago:20191010T133000
DTSTAMP:20260411T042802
CREATED:20190826T215211Z
LAST-MODIFIED:20211113T155710Z
UID:13840-1570712400-1570714200@www.epmsonline.com
SUMMARY:LEASEMAKERS Part IV - Closing: The Bottom Line!
DESCRIPTION:  \nRegister now \nJoin nationally acclaimed speaker and trainer\, Rick Ellis CAM\, CPM\, for four weeks of leasing training with LEASEMAKERS! \nPart 4 – CLOSING – The Bottom Line! Commencing the relationship. \n\nIf the presentation is the romance and wooing\, the close is the proposal!\nWhat it takes to be a Master Closer • “Commencing” rather than Closing.\n3 Reasons why leasing professionals fail to close.\nClosing Basics – Start by asking for the money! \nResistance: Overcoming Objections – Keep it Simple. • Handling the Put Off – “Let me think about it.” \n5 Closes to gain the commitment. You top proposals! \nDon’t lose that loving feeling – Overcoming Buyers Remorse.\n\nPresented by: \n \n  \n  \n  \nRick Ellis \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/leasemakers-part-iv-closing-10-2019/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/08/AdobeStock_53201059-300x200-2.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20191010T130000
DTEND;TZID=America/Chicago:20191010T133000
DTSTAMP:20260411T042802
CREATED:20190826T215211Z
LAST-MODIFIED:20190826T215211Z
UID:22631-1570712400-1570714200@www.epmsonline.com
SUMMARY:LEASEMAKERS Part IV - Closing: The Bottom Line!
DESCRIPTION:Register now \nJoin nationally acclaimed speaker and trainer\, Rick Ellis CAM\, CPM\, for four weeks of leasing training with LEASEMAKERS! \nPart 4 – CLOSING – The Bottom Line! Commencing the relationship. \n  \n\nIf the presentation is the romance and wooing\, the close is the proposal!\nWhat it takes to be a Master Closer • “Commencing” rather than Closing.\n3 Reasons why leasing professionals fail to close.\nClosing Basics – Start by asking for the money! \nResistance: Overcoming Objections – Keep it Simple. • Handling the Put Off – “Let me think about it.” \n5 Closes to gain the commitment. You top proposals! \nDon’t lose that loving feeling – Overcoming Buyers Remorse.\n\nPresented by: \n \n  \n  \n  \nRick Ellis \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/leasemakers-part-iv-closing-10-2019-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/08/Ellis-Rick-300-sq16010.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190912T130000
DTEND;TZID=America/Chicago:20190912T133000
DTSTAMP:20260411T042802
CREATED:20190801T160039Z
LAST-MODIFIED:20211113T155830Z
UID:13426-1568293200-1568295000@www.epmsonline.com
SUMMARY:Dealing With Difficult Situations in Multifamily
DESCRIPTION:Daily life in the multifamily industry involves frequent interaction with people in a multitude of roles and situations.  A great part of professional success and happiness in this industry depends on one’s ability to handle difficult situations effectively.  This webinar will review how to navigate and potentially resolve such situations proactively. \nAdditional topics for discussion will include: \n\nHow to identify triggers to help defuse difficult situations before they escalate\nHow to turn difficult situations into opportunities that can better serve residents and coworkers\nWays to share best practices to improve communication with team members and direct reports as situations occur in real time\n\nPresented by: \n \nPam Roberts \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/dealing-with-difficult-situations-in-multifamily/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/08/AdobeStock_165061037-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190912T130000
DTEND;TZID=America/Chicago:20190912T133000
DTSTAMP:20260411T042802
CREATED:20190801T160039Z
LAST-MODIFIED:20190801T160039Z
UID:22629-1568293200-1568295000@www.epmsonline.com
SUMMARY:Dealing With Difficult Situations in Multifamily
DESCRIPTION:Daily life in the multifamily industry involves frequent interaction with people in a multitude of roles and situations.  A great part of professional success and happiness in this industry depends on one’s ability to handle difficult situations effectively.  This webinar will review how to navigate and potentially resolve such situations proactively. \n  \nAdditional topics for discussion will include: \n  \n  \n\nHow to identify triggers to help defuse difficult situations before they escalate\nHow to turn difficult situations into opportunities that can better serve residents and coworkers\nWays to share best practices to improve communication with team members and direct reports as situations occur in real time\n\nPresented by: \n \n  \n  \n  \nPam Roberts \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/dealing-with-difficult-situations-in-multifamily-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/08/Pam.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190809T110000
DTEND;TZID=America/Chicago:20190809T113000
DTSTAMP:20260411T042802
CREATED:20190701T015639Z
LAST-MODIFIED:20211113T153242Z
UID:13056-1565348400-1565350200@www.epmsonline.com
SUMMARY:Lead Your Team to Victory Through Extreme Ownership
DESCRIPTION:Jocko Willik and Leif Baben\, authors and Navy Seals\, take leaders on a journey to discover how to drive the mission forward through full ownership while engaging and empowering the team. The leadership skills are really nothing new\, but through proper application they help leaders connect to the importance of consistently engaging those skills to enable teams to achieve the mission. You will gain insight to the key behaviors that will truly support your team in winning over and over. It all begins with you – the leader! We will explore a few key areas that drive leadership and team success including: \n\nOwn everything in your world\nBelieve in the mission\nNo bad teams\, only bad leaders\nBe humble and confident\nKeep it simple\n\nPresented by: \n \n  \nDebra Van Cleve \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n9:00 AM Pacific time\n10:00 AM Mountain time\n12:00 PM Eastern time
URL:https://www.epmsonline.com/event/lead-your-team-to-victory-through-extreme-ownership/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/06/AdobeStock_194946346-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190809T110000
DTEND;TZID=America/Chicago:20190809T113000
DTSTAMP:20260411T042802
CREATED:20190701T015639Z
LAST-MODIFIED:20190701T015639Z
UID:22628-1565348400-1565350200@www.epmsonline.com
SUMMARY:Lead Your Team to Victory Through Extreme Ownership
DESCRIPTION:Jocko Willik and Leif Baben\, authors and Navy Seals\, take leaders on a journey to discover how to drive the mission forward through full ownership while engaging and empowering the team. The leadership skills are really nothing new\, but through proper application they help leaders connect to the importance of consistently engaging those skills to enable teams to achieve the mission. You will gain insight to the key behaviors that will truly support your team in winning over and over. It all begins with you – the leader! We will explore a few key areas that drive leadership and team success including: \n  \n  \n\nOwn everything in your world\nBelieve in the mission\nNo bad teams\, only bad leaders\nBe humble and confident\nKeep it simple\n\nPresented by: \n \n  \n  \n  \n  \n  \nDebra Van Cleve \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n9:00 AM Pacific time\n10:00 AM Mountain time\n12:00 PM Eastern time
URL:https://www.epmsonline.com/event/lead-your-team-to-victory-through-extreme-ownership-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190711T130000
DTEND;TZID=America/Chicago:20190711T133000
DTSTAMP:20260411T042802
CREATED:20190826T214428Z
LAST-MODIFIED:20211113T151108Z
UID:13839-1562850000-1562851800@www.epmsonline.com
SUMMARY:Leasemakers Part IV: Closing - The Bottom Line
DESCRIPTION:Join nationally acclaimed speaker and trainer\, Rick Ellis CAM\, CPM\, for four weeks of leasing training with LEASEMAKERS!  \nWeek 3 – The Property Tour – Strategies for demonstrating your property and showing off its best angles. \n\nYour property is the stage\, you are the actor\, and the tour is your live play!\nDiscover and show off your community’s best side….and best angles.\nBuilding trust during the demonstration.\nTechniques for showing the apartment home…stay in control!\nFeature/Benefit Selling – Determining Needs – Creating wants!\nTemperature taking questions – the pre-closing question. \n\nPresented by: \n \nRick Ellis \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/lm-part-3-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/08/AdobeStock_107149884-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190711T130000
DTEND;TZID=America/Chicago:20190711T133000
DTSTAMP:20260411T042802
CREATED:20190826T214428Z
LAST-MODIFIED:20190826T214428Z
UID:22630-1562850000-1562851800@www.epmsonline.com
SUMMARY:Leasemakers Part IV: Closing - The Bottom Line
DESCRIPTION:Join nationally acclaimed speaker and trainer\, Rick Ellis CAM\, CPM\, for four weeks of leasing training with LEASEMAKERS!  \nWeek 3 – The Property Tour – Strategies for demonstrating your property and showing off its best angles. \n  \n  \n  \n\nYour property is the stage\, you are the actor\, and the tour is your live play!\nDiscover and show off your community’s best side….and best angles.\nBuilding trust during the demonstration.\nTechniques for showing the apartment home…stay in control!\nFeature/Benefit Selling – Determining Needs – Creating wants!\nTemperature taking questions – the pre-closing question. \n\nPresented by: \n \n  \n  \n  \nRick Ellis \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/lm-part-3-2-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190711T130000
DTEND;TZID=America/Chicago:20190711T133000
DTSTAMP:20260411T042802
CREATED:20190531T225026Z
LAST-MODIFIED:20211113T151221Z
UID:12758-1562850000-1562851800@www.epmsonline.com
SUMMARY:Leasemakers Part III: Demonstrating
DESCRIPTION:Join nationally acclaimed speaker and trainer\, Rick Ellis CAM\, CPM\, for four weeks of leasing training with LEASEMAKERS!  \nWeek 3 – The Property Tour – Strategies for demonstrating your property and showing off its best angles. \n\nYour property is the stage\, you are the actor\, and the tour is your live play!\nDiscover and show off your community’s best side….and best angles.\nBuilding trust during the demonstration.\nTechniques for showing the apartment home…stay in control!\nFeature/Benefit Selling – Determining Needs – Creating wants!\nTemperature taking questions – the pre-closing question. \n\nPresented by: \n \nRick Ellis \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/lm-part-3/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/08/AdobeStock_107149884-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190711T130000
DTEND;TZID=America/Chicago:20190711T133000
DTSTAMP:20260411T042802
CREATED:20190531T225026Z
LAST-MODIFIED:20190531T225026Z
UID:22627-1562850000-1562851800@www.epmsonline.com
SUMMARY:Leasemakers Part III: Demonstrating
DESCRIPTION:Join nationally acclaimed speaker and trainer\, Rick Ellis CAM\, CPM\, for four weeks of leasing training with LEASEMAKERS!  \nWeek 3 – The Property Tour – Strategies for demonstrating your property and showing off its best angles. \n  \n  \n  \n\nYour property is the stage\, you are the actor\, and the tour is your live play!\nDiscover and show off your community’s best side….and best angles.\nBuilding trust during the demonstration.\nTechniques for showing the apartment home…stay in control!\nFeature/Benefit Selling – Determining Needs – Creating wants!\nTemperature taking questions – the pre-closing question. \n\nPresented by: \n \n  \n  \n  \nRick Ellis \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/lm-part-3-3/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190613T130000
DTEND;TZID=America/Chicago:20190613T133000
DTSTAMP:20260411T042802
CREATED:20190509T162239Z
LAST-MODIFIED:20211113T151322Z
UID:12501-1560430800-1560432600@www.epmsonline.com
SUMMARY:Managing to Lead
DESCRIPTION:This webinar will explore finding those moments to act like a leader while you’re managing the details! Each day presents opportunities to step up and lead\, even in such day-to-day matters as training employees for new skills or settling a dispute between staff. We’ll cover a range of topics to strengthen your leadership skills such as: \n\nThe changing workplace and staff \nCommon leadership mistakes \nTips to address staff problems and issues \nLeadership through staff meetings and activities \nSuggestions to help you get comfortable through management duties\n\nPresented by: \n \nSue Weston \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/managing-to-lead/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/05/AdobeStock_70740876-300x188-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190613T130000
DTEND;TZID=America/Chicago:20190613T133000
DTSTAMP:20260411T042802
CREATED:20190509T162239Z
LAST-MODIFIED:20190509T162239Z
UID:22626-1560430800-1560432600@www.epmsonline.com
SUMMARY:Managing to Lead
DESCRIPTION:This webinar will explore finding those moments to act like a leader while you’re managing the details! Each day presents opportunities to step up and lead\, even in such day-to-day matters as training employees for new skills or settling a dispute between staff. We’ll cover a range of topics to strengthen your leadership skills such as: \n  \n  \n  \n\nThe changing workplace and staff \nCommon leadership mistakes \nTips to address staff problems and issues \nLeadership through staff meetings and activities \nSuggestions to help you get comfortable through management duties\n\nPresented by: \n \n  \n  \n  \nSue Weston \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/managing-to-lead-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190509T130000
DTEND;TZID=America/Chicago:20190509T133000
DTSTAMP:20260411T042802
CREATED:20190325T234734Z
LAST-MODIFIED:20211113T151449Z
UID:11672-1557406800-1557408600@www.epmsonline.com
SUMMARY:Fumbles\, Bumbles & Apologies
DESCRIPTION:As rental rates continue to climb\, many onsite teams struggle to respond effectively or even apologize for the community’s higher rates. Why oh why? Gain solutions to combat fumbles to successfully discuss and respond with the reasons your community is worth every penny. Amy will share four easy steps to prove value that will reduce stress and increase success immediately with renewals and new residents alike.  \nIn this webinar\, you will: \n\nDiscover the inside secrets on pricing strategy and why it matters \nIncrease your confidence by utilizing market know-how and how to use it to your advantage \nGain the ideal responses to common questions & top rate concerns of new & current residents\n\nPresented by: \n \nAmy Kosnikowski Dilisio \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/fumbles-bumbles-apologies/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/03/iStock-638884032-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190509T130000
DTEND;TZID=America/Chicago:20190509T133000
DTSTAMP:20260411T042802
CREATED:20190325T234734Z
LAST-MODIFIED:20190325T234734Z
UID:22625-1557406800-1557408600@www.epmsonline.com
SUMMARY:Fumbles\, Bumbles & Apologies
DESCRIPTION:As rental rates continue to climb\, many onsite teams struggle to respond effectively or even apologize for the community’s higher rates. Why oh why? Gain solutions to combat fumbles to successfully discuss and respond with the reasons your community is worth every penny. Amy will share four easy steps to prove value that will reduce stress and increase success immediately with renewals and new residents alike.  \n  \n  \nIn this webinar\, you will: \n\nDiscover the inside secrets on pricing strategy and why it matters \nIncrease your confidence by utilizing market know-how and how to use it to your advantage \nGain the ideal responses to common questions & top rate concerns of new & current residents\n\nPresented by: \n \n  \n  \n  \nAmy Kosnikowski Dilisio \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/fumbles-bumbles-apologies-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190418T130000
DTEND;TZID=America/Chicago:20190418T133000
DTSTAMP:20260411T042802
CREATED:20190206T174116Z
LAST-MODIFIED:20211113T151610Z
UID:11344-1555592400-1555594200@www.epmsonline.com
SUMMARY:LEASEMAKERS Part II - Onsite Greeting and Qualifying
DESCRIPTION:Register now \nJoin nationally acclaimed speaker and trainer\, Rick Ellis CAM\, CPM\, for four weeks of leasing training with LEASEMAKERS! \nWeek 2 – The Onsite Greeting and Qualifying – Creating trust and a positive relationship.   \n• Making a GREAT first impression using your home field advantage\n• Getting in sync with your prospect\n• The 5 Ss of Greeting\n• The qualifying process – Creating trust and confidence\n• Guest Card Basics – Let’s chat and be friends.\n• Initial and critical qualifying questions\n• Plus more probing questions that reveal the prospects real motivation to move.  \nPresented by: \n \nRick Ellis \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/onsite-greeting-and-qualifying-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/02/AdobeStock_108601766-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190418T130000
DTEND;TZID=America/Chicago:20190418T133000
DTSTAMP:20260411T042802
CREATED:20190206T174116Z
LAST-MODIFIED:20190206T174116Z
UID:22623-1555592400-1555594200@www.epmsonline.com
SUMMARY:LEASEMAKERS Part II - Onsite Greeting and Qualifying
DESCRIPTION:Register now \nJoin nationally acclaimed speaker and trainer\, Rick Ellis CAM\, CPM\, for four weeks of leasing training with LEASEMAKERS! \nWeek 2 – The Onsite Greeting and Qualifying – Creating trust and a positive relationship.   \n  \n• Making a GREAT first impression using your home field advantage\n• Getting in sync with your prospect\n• The 5 Ss of Greeting\n• The qualifying process – Creating trust and confidence\n• Guest Card Basics – Let’s chat and be friends.\n• Initial and critical qualifying questions\n• Plus more probing questions that reveal the prospects real motivation to move.  \nPresented by: \n \n  \n  \n  \nRick Ellis \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/onsite-greeting-and-qualifying-2-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190314T130000
DTEND;TZID=America/Chicago:20190314T134500
DTSTAMP:20260411T042802
CREATED:20190308T141209Z
LAST-MODIFIED:20211113T151738Z
UID:11556-1552568400-1552571100@www.epmsonline.com
SUMMARY:LEASEMAKERS Part I - Powerful Telephone Techniques
DESCRIPTION:  \nRegister now \nJoin nationally acclaimed speaker and trainer\, Rick Ellis CAM\, CPM\, for four weeks of leasing training with LEASEMAKERS! \nWeek 1 – The Telephone Call – POWERFUL Telephone Techniques (45 in-your-face minutes!) \nTurn your telephone into your most powerful leasing tool. \n\nThe telephone leasing presentation outline – simplify your approach!\nThe telephone dilemma…and how to resolve it.\nYour #1 Objective: Get the prospect to the property RIGHT NOW!\n6 Steps to make each call a success! \nEssential Telephone Leasing Tools \nGaining Control of the conversation. \nQualifying on the Telephone – The Amazing Guest Card \nDemonstrating your community over the phone – Painting Word Pictures \nSecuring the onsite appointment – Getting the prospect to your property…RIGHT NOW!\n\nPresented by: \n \nRick Ellis \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n10:00 AM Pacific time\n11:00 AM Mountain time\n1:00 PM Eastern time
URL:https://www.epmsonline.com/event/leasemakers-part-1-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/03/AdobeStock_89007515-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190314T130000
DTEND;TZID=America/Chicago:20190314T134500
DTSTAMP:20260411T042802
CREATED:20190308T141209Z
LAST-MODIFIED:20190308T141209Z
UID:22624-1552568400-1552571100@www.epmsonline.com
SUMMARY:LEASEMAKERS Part I - Powerful Telephone Techniques
DESCRIPTION:  \n \nRegister now \nJoin nationally acclaimed speaker and trainer\, Rick Ellis CAM\, CPM\, for four weeks of leasing training with LEASEMAKERS! \nWeek 1 – The Telephone Call – POWERFUL Telephone Techniques (45 in-your-face minutes!) \n  \nTurn your telephone into your most powerful leasing tool. \n\nThe telephone leasing presentation outline – simplify your approach!\nThe telephone dilemma…and how to resolve it.\nYour #1 Objective: Get the prospect to the property RIGHT NOW!\n6 Steps to make each call a success! \nEssential Telephone Leasing Tools \nGaining Control of the conversation. \nQualifying on the Telephone – The Amazing Guest Card \nDemonstrating your community over the phone – Painting Word Pictures \nSecuring the onsite appointment – Getting the prospect to your property…RIGHT NOW!\n\nPresented by: \n \n  \n  \n  \nRick Ellis \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n10:00 AM Pacific time\n11:00 AM Mountain time\n1:00 PM Eastern time
URL:https://www.epmsonline.com/event/leasemakers-part-1-2-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190307T130000
DTEND;TZID=America/Chicago:20190307T134500
DTSTAMP:20260411T042802
CREATED:20190206T173435Z
LAST-MODIFIED:20190804T215915Z
UID:11340-1551963600-1551966300@www.epmsonline.com
SUMMARY:LEASEMAKERS Part I - Powerful Telephone Techniques
DESCRIPTION:  \n \nRegister now \nJoin nationally acclaimed speaker and trainer\, Rick Ellis CAM\, CPM\, for four weeks of leasing training with LEASEMAKERS! \nWeek 1 – The Telephone Call – POWERFUL Telephone Techniques (45 in-your-face minutes!) \n  \nTurn your telephone into your most powerful leasing tool. \n\nThe telephone leasing presentation outline – simplify your approach!\nThe telephone dilemma…and how to resolve it.\nYour #1 Objective: Get the prospect to the property RIGHT NOW!\n6 Steps to make each call a success! \nEssential Telephone Leasing Tools \nGaining Control of the conversation. \nQualifying on the Telephone – The Amazing Guest Card \nDemonstrating your community over the phone – Painting Word Pictures \nSecuring the onsite appointment – Getting the prospect to your property…RIGHT NOW!\n\nPresented by: \n \n  \n  \n  \nRick Ellis \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n10:00 AM Pacific time\n11:00 AM Mountain time\n1:00 PM Eastern time
URL:https://www.epmsonline.com/event/leasemakers-part-1/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190307T130000
DTEND;TZID=America/Chicago:20190307T134500
DTSTAMP:20260411T042802
CREATED:20190206T173435Z
LAST-MODIFIED:20190206T173435Z
UID:22622-1551963600-1551966300@www.epmsonline.com
SUMMARY:LEASEMAKERS Part I - Powerful Telephone Techniques
DESCRIPTION:  \n \nRegister now \nJoin nationally acclaimed speaker and trainer\, Rick Ellis CAM\, CPM\, for four weeks of leasing training with LEASEMAKERS! \nWeek 1 – The Telephone Call – POWERFUL Telephone Techniques (45 in-your-face minutes!) \n  \nTurn your telephone into your most powerful leasing tool. \n\nThe telephone leasing presentation outline – simplify your approach!\nThe telephone dilemma…and how to resolve it.\nYour #1 Objective: Get the prospect to the property RIGHT NOW!\n6 Steps to make each call a success! \nEssential Telephone Leasing Tools \nGaining Control of the conversation. \nQualifying on the Telephone – The Amazing Guest Card \nDemonstrating your community over the phone – Painting Word Pictures \nSecuring the onsite appointment – Getting the prospect to your property…RIGHT NOW!\n\nPresented by: \n \n  \n  \n  \nRick Ellis \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n10:00 AM Pacific time\n11:00 AM Mountain time\n1:00 PM Eastern time
URL:https://www.epmsonline.com/event/leasemakers-part-1-3/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190207T130000
DTEND;TZID=America/Chicago:20190207T133000
DTSTAMP:20260411T042802
CREATED:20181216T220825Z
LAST-MODIFIED:20211113T151850Z
UID:11021-1549544400-1549546200@www.epmsonline.com
SUMMARY:Top Negotiating Tools
DESCRIPTION:Register now \nEveryone uses negotiation to get what they want\, whether they’re trying to talk down the price of a car or add more services for the same cost. When you enter a negotiating situation\, you need to be on your game and recognize the other party will try to tip the scales in their favor. \nLearn the 6 steps that will not only simplify the process\, but help you negotiate more successfully. We’ll also look at the 10 usual and not so usual ways people try to best you at the table. You can put these skills to use when you negotiate: \n• Additional services from a supplier\n• More marketing budget money\n• A fairer split of work order tickets\n• A trade-off for a quiet day at home \nAny negotiation takes skills. Learn these tips from a nationally recognized attorney and negotiation expert to position yourself for success! \nPresented by: \n \nSusan Weston \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/seven-power-words-and-phrases-in-sales/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2018/12/iStock-604004296-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190207T130000
DTEND;TZID=America/Chicago:20190207T133000
DTSTAMP:20260411T042802
CREATED:20181216T220825Z
LAST-MODIFIED:20181216T220825Z
UID:22620-1549544400-1549546200@www.epmsonline.com
SUMMARY:Top Negotiating Tools
DESCRIPTION:Register now \nEveryone uses negotiation to get what they want\, whether they’re trying to talk down the price of a car or add more services for the same cost. When you enter a negotiating situation\, you need to be on your game and recognize the other party will try to tip the scales in their favor. \nLearn the 6 steps that will not only simplify the process\, but help you negotiate more successfully. We’ll also look at the 10 usual and not so usual ways people try to best you at the table. You can put these skills to use when you negotiate: \n• Additional services from a supplier\n• More marketing budget money\n• A fairer split of work order tickets\n• A trade-off for a quiet day at home \nAny negotiation takes skills. Learn these tips from a nationally recognized attorney and negotiation expert to position yourself for success! \nPresented by: \n \n  \n  \n  \nSusan Weston \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/seven-power-words-and-phrases-in-sales-3/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190110T130000
DTEND;TZID=America/Chicago:20190110T133000
DTSTAMP:20260411T042802
CREATED:20190108T150837Z
LAST-MODIFIED:20211113T151956Z
UID:11133-1547125200-1547127000@www.epmsonline.com
SUMMARY:Seven Power Words and Phrases in Sales
DESCRIPTION:Register now \nSales professionals\, your words are powerful! What you say and how you say it is often the difference between making or losing the sale. Sell with confidence and help your customers choose the perfect home by using these power words and phrases in your sales presentations. \nIn this webinar you’ll discover: \n* How to take control of your sales conversations\n* The word that is a sales killer and what you should say instead\n* What to say when the customer asks you for something you don’t have\n* How to sell with confidence  \nPresented by: \n \n  \n  \n  \nRommel Anacan \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/avoiding-six-common-mistakes-salses-professionals-make-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2019/01/AdobeStock_97205073-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20190110T130000
DTEND;TZID=America/Chicago:20190110T133000
DTSTAMP:20260411T042802
CREATED:20190108T150837Z
LAST-MODIFIED:20190108T150837Z
UID:22621-1547125200-1547127000@www.epmsonline.com
SUMMARY:Seven Power Words and Phrases in Sales
DESCRIPTION:Register now \nSales professionals\, your words are powerful! What you say and how you say it is often the difference between making or losing the sale. Sell with confidence and help your customers choose the perfect home by using these power words and phrases in your sales presentations. \nIn this webinar you’ll discover: \n* How to take control of your sales conversations\n* The word that is a sales killer and what you should say instead\n* What to say when the customer asks you for something you don’t have\n* How to sell with confidence  \nPresented by: \n \n  \n  \n  \nRommel Anacan \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/avoiding-six-common-mistakes-salses-professionals-make-2-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20181213T130000
DTEND;TZID=America/Chicago:20181213T133000
DTSTAMP:20260411T042802
CREATED:20181104T181750Z
LAST-MODIFIED:20211113T152108Z
UID:10781-1544706000-1544707800@www.epmsonline.com
SUMMARY:Avoiding the Six Common Mistakes Sales Professionals Make
DESCRIPTION:Register now \nEvery day\, sales and leasing professionals make common mistakes that get in the way of making the sale! The hard part is you may not even know you’re doing the very things that are making it harder to close the deal.  \nIn this webinar you’ll learn:  \n\nThe right time and wrong time to ask for the sale \nWhat to focus on during the sales presentation \nThe importance of preparation and flexibility \nHow to set yourself up for success every day \n\nWhether you’re new to multifamily sales and leasing or are an industry veteran\, you’ll discover something in this webinar that you can apply right away to boost your sales and leasing game.  \nPresented by: \n \nRommel Anacan \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/avoiding-six-common-mistakes-salses-professionals-make/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2018/11/iStock-628471682-300x200-1.jpeg
END:VEVENT
END:VCALENDAR