BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Ellis - ECPv6.15.12.2//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Ellis
X-ORIGINAL-URL:https://www.epmsonline.com
X-WR-CALDESC:Events for Ellis
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Chicago
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20160313T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20161106T070000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20170312T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20171105T070000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20180311T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20181104T070000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20171214T130000
DTEND;TZID=America/Chicago:20171214T133000
DTSTAMP:20260404T042037
CREATED:20171107T153424Z
LAST-MODIFIED:20171107T153424Z
UID:22606-1513256400-1513258200@www.epmsonline.com
SUMMARY:How to Have a Great Relationship With Your Boss
DESCRIPTION:Register now \nA Gallup survey indicates that approximately 75% of people quit their jobs because of their bosses. Employees are very aware of the impact their bosses have on them; but have you ever thought of the impact you have on your boss? In this Webinar you’ll discover the importance of having a great relationship with your boss and how to be the employee your boss really wants and needs you to be! \n  \n  \nPresented by: \n \n  \n  \n  \nRommel Anacan \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/how-to-have-a-great-relationship-with-your-boss-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20171214T130000
DTEND;TZID=America/Chicago:20171214T133000
DTSTAMP:20260404T042037
CREATED:20171107T153424Z
LAST-MODIFIED:20211113T144637Z
UID:6969-1513256400-1513258200@www.epmsonline.com
SUMMARY:How to Have a Great Relationship With Your Boss
DESCRIPTION:  \nRegister now \nA Gallup survey indicates that approximately 75% of people quit their jobs because of their bosses. Employees are very aware of the impact their bosses have on them; but have you ever thought of the impact you have on your boss? In this Webinar you’ll discover the importance of having a great relationship with your boss and how to be the employee your boss really wants and needs you to be! \n  \n  \nPresented by: \n \n  \n  \n  \nRommel Anacan \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/how-to-have-a-great-relationship-with-your-boss/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2017/11/iStock-612387410-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20171116T130000
DTEND;TZID=America/Chicago:20171116T133000
DTSTAMP:20260404T042037
CREATED:20171014T201220Z
LAST-MODIFIED:20171014T201220Z
UID:22605-1510837200-1510839000@www.epmsonline.com
SUMMARY:6 Competencies You Need Now
DESCRIPTION:Register now \nMultifamily property managers come from all kinds of backgrounds and experiences. Some are promoted\, some enter in that role and others transition from other property management areas. Some are instantly successful\, some have to work harder. A new challenge or crisis can upset any career momentum. \nLearn how to adjust and grow from where you are TODAY. What got you to your position today – may NOT be enough to move you forward. Learn the 6 competencies essential to your ongoing and growing success! Walk away with a TO DO list that will bear professional fruit! \nPresented by: \n \n  \n  \n  \nSue Weston \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/6-competencies-need-now-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20171116T130000
DTEND;TZID=America/Chicago:20171116T133000
DTSTAMP:20260404T042037
CREATED:20171014T201220Z
LAST-MODIFIED:20211113T144738Z
UID:6645-1510837200-1510839000@www.epmsonline.com
SUMMARY:6 Competencies You Need Now
DESCRIPTION:  \nRegister now \nMultifamily property managers come from all kinds of backgrounds and experiences. Some are promoted\, some enter in that role and others transition from other property management areas. Some are instantly successful\, some have to work harder. A new challenge or crisis can upset any career momentum. \nLearn how to adjust and grow from where you are TODAY. What got you to your position today – may NOT be enough to move you forward. Learn the 6 competencies essential to your ongoing and growing success! Walk away with a TO DO list that will bear professional fruit! \nPresented by: \n \n  \n  \n  \nSue Weston \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/6-competencies-need-now/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2017/10/iStock-612719092-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20171102T130000
DTEND;TZID=America/Chicago:20171102T133000
DTSTAMP:20260404T042037
CREATED:20170923T201558Z
LAST-MODIFIED:20170923T201558Z
UID:22604-1509627600-1509629400@www.epmsonline.com
SUMMARY:3 Keys to Unleashing Employee Potential
DESCRIPTION:Register now \nWhat percentage of potential do you think your employees are delivering? 50%? 60%? 70%? Imagine having the right approach to influencing your employees in taking their performance up just a notch or two – that one extra degree. What would that mean for your results? \nLeaders at all levels must realize how crucial it is to foster a workplace environment in which employees can thrive and maximize their unique talents. In this 30-minute\, jam-packed webinar\, you will discover three key coaching skills that will unleash employee potential and support overall individual\, team\, and business success. You will learn about: \n1. Aligning for Impact\n2. Connecting for Engagement\n3. Empowering for Self-Reliance \n“Coaching is unlocking a person’s potential to maximize their own performance. It is helping them learn rather than teaching them.” \n– Sir John Whitmore\nCoaching for Performance\nPresented by: \n \n  \n  \n  \n  \n  \nDeb Van Cleve \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/keys-to-unleashing-employee-potential-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20171102T130000
DTEND;TZID=America/Chicago:20171102T133000
DTSTAMP:20260404T042037
CREATED:20170923T201558Z
LAST-MODIFIED:20211113T144852Z
UID:6396-1509627600-1509629400@www.epmsonline.com
SUMMARY:3 Keys to Unleashing Employee Potential
DESCRIPTION:Register now \nWhat percentage of potential do you think your employees are delivering? 50%? 60%? 70%? Imagine having the right approach to influencing your employees in taking their performance up just a notch or two – that one extra degree. What would that mean for your results? \nLeaders at all levels must realize how crucial it is to foster a workplace environment in which employees can thrive and maximize their unique talents. In this 30-minute\, jam-packed webinar\, you will discover three key coaching skills that will unleash employee potential and support overall individual\, team\, and business success. You will learn about: \n1. Aligning for Impact\n2. Connecting for Engagement\n3. Empowering for Self-Reliance \n“Coaching is unlocking a person’s potential to maximize their own performance. It is helping them learn rather than teaching them.” \n– Sir John Whitmore\nCoaching for Performance\nPresented by: \n \n  \n  \n  \n  \n  \nDeb Van Cleve \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/keys-to-unleashing-employee-potential/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2017/09/iStock-658494786-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20171026T130000
DTEND;TZID=America/Chicago:20171026T133000
DTSTAMP:20260404T042037
CREATED:20170923T195257Z
LAST-MODIFIED:20170923T195257Z
UID:22603-1509022800-1509024600@www.epmsonline.com
SUMMARY:Stop the Stinkin' Thinkin'
DESCRIPTION:Register now \nLet’s cut to the chase. Every apartment community has one – the ‘loser’ apartment. It could be the location\, features\, or something else\, but for whatever reason\, we can’t seem to get it leased. With every potential renter\, our internal sales/marketing voice demands: “I think I can… find the beauty. I think I can… turn the negative into a positive\,” but deep down we just know this particular unit  is ‘the little apartment that can’t’. Join us as together we are reminded of three very important lessons:  \n1. It’s not for you…it’s for them. \n2. Stop the stinkin’ thinkin’ \n3.The goal is still the goal. \nPresented by: \n \n  \n  \n  \nMaria Lawson \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/stop-the-stinkin-thinkin-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20171026T130000
DTEND;TZID=America/Chicago:20171026T133000
DTSTAMP:20260404T042037
CREATED:20170923T195257Z
LAST-MODIFIED:20211113T145008Z
UID:6394-1509022800-1509024600@www.epmsonline.com
SUMMARY:Stop the Stinkin' Thinkin'
DESCRIPTION:Register now \nLet’s cut to the chase. Every apartment community has one – the ‘loser’ apartment. It could be the location\, features\, or something else\, but for whatever reason\, we can’t seem to get it leased. With every potential renter\, our internal sales/marketing voice demands: “I think I can… find the beauty. I think I can… turn the negative into a positive\,” but deep down we just know this particular unit  is ‘the little apartment that can’t’. Join us as together we are reminded of three very important lessons:  \n1. It’s not for you…it’s for them. \n2. Stop the stinkin’ thinkin’ \n3.The goal is still the goal. \nPresented by: \n \n  \n  \n  \nMaria Lawson \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/stop-the-stinkin-thinkin/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2017/09/iStock-509417738-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20171012T130000
DTEND;TZID=America/Chicago:20171012T133000
DTSTAMP:20260404T042037
CREATED:20170923T193130Z
LAST-MODIFIED:20211113T145123Z
UID:6391-1507813200-1507815000@www.epmsonline.com
SUMMARY:Are You Retaining Your Residents?
DESCRIPTION:  \nRegister now \nRetaining your residents is easier and cheaper than acquiring new residents. As the market gets more competitive\, it is often too easy for your residents to leave you for another community. You need to find an edge to make staying with your community more attractive than trying something new. In this webinar\, we will discuss tips to keep your residents loyal\, happy\, and engaged\, which will ensure resident retention. \n  \nPresented by: \n \n  \n  \n  \nMisty Sanford \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/are-you-retaining-your-residents/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2017/09/iStock-689359152-300x240-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20171012T130000
DTEND;TZID=America/Chicago:20171012T133000
DTSTAMP:20260404T042037
CREATED:20170923T193130Z
LAST-MODIFIED:20170923T193130Z
UID:22602-1507813200-1507815000@www.epmsonline.com
SUMMARY:Are You Retaining Your Residents?
DESCRIPTION:  \nRegister now \nRetaining your residents is easier and cheaper than acquiring new residents. As the market gets more competitive\, it is often too easy for your residents to leave you for another community. You need to find an edge to make staying with your community more attractive than trying something new. In this webinar\, we will discuss tips to keep your residents loyal\, happy\, and engaged\, which will ensure resident retention. \n  \n  \n  \nPresented by: \n \n  \n  \n  \nMisty Sanford \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/are-you-retaining-your-residents-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20171003T130000
DTEND;TZID=America/Chicago:20171003T133000
DTSTAMP:20260404T042037
CREATED:20170923T182342Z
LAST-MODIFIED:20211113T145253Z
UID:6390-1507035600-1507037400@www.epmsonline.com
SUMMARY:Deadweight or Superstar? The Secrets of Developing High-Performance Employees
DESCRIPTION:  \nRegister now \nAs a leader\, one of your main responsibilities is to create a high-performance team. Despite that\, Gallup says that 70% of employees are “disengaged”. Lack of productivity\, morale\, and motivation all occur when your employees are disengaged. In addition\, did you know that disengagement costs $2\,000 per employee? OUCH! \nIn this Webinar you’ll learn the five key elements you need to create and develop a high-performance team. You’ll be challenged to clearly identify the performers on your team\, from deadweight to superstar\, and be given a clear action plan on what to do with all of them! \nPresented by: \n \n  \n  \n  \nRommel Anacan \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/deadweight-or-superstar-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2017/09/iStock-619236488.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20171003T130000
DTEND;TZID=America/Chicago:20171003T133000
DTSTAMP:20260404T042037
CREATED:20170923T182342Z
LAST-MODIFIED:20170923T182342Z
UID:22601-1507035600-1507037400@www.epmsonline.com
SUMMARY:Deadweight or Superstar? The Secrets of Developing High-Performance Employees
DESCRIPTION:Register now \nAs a leader\, one of your main responsibilities is to create a high-performance team. Despite that\, Gallup says that 70% of employees are “disengaged”. Lack of productivity\, morale\, and motivation all occur when your employees are disengaged. In addition\, did you know that disengagement costs $2\,000 per employee? OUCH! \nIn this Webinar you’ll learn the five key elements you need to create and develop a high-performance team. You’ll be challenged to clearly identify the performers on your team\, from deadweight to superstar\, and be given a clear action plan on what to do with all of them! \nPresented by: \n \n  \n  \n  \nRommel Anacan \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/deadweight-or-superstar-2-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20170907T130000
DTEND;TZID=America/Chicago:20170907T133000
DTSTAMP:20260404T042037
CREATED:20170715T162814Z
LAST-MODIFIED:20211113T145359Z
UID:5054-1504789200-1504791000@www.epmsonline.com
SUMMARY:What to Say When You Follow Up
DESCRIPTION:  \nRegister now \nFollow up is the key to getting the lease\, but it is often overlooked or completely forgotten! In this webinar\, we will discuss how to be be pleasantly persistent through all your communication channels. \n  \nPresented by: \n \nMisty Sanford \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/what-to-say-when-you-follow-up/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2017/07/Respond-quickly-and-personally-289x198-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20170907T130000
DTEND;TZID=America/Chicago:20170907T133000
DTSTAMP:20260404T042037
CREATED:20170715T162814Z
LAST-MODIFIED:20170715T162814Z
UID:22599-1504789200-1504791000@www.epmsonline.com
SUMMARY:What to Say When You Follow Up
DESCRIPTION:Register now \nFollow up is the key to getting the lease\, but it is often overlooked or completely forgotten! In this webinar\, we will discuss how to be be pleasantly persistent through all your communication channels. \n  \n  \nPresented by: \n \n  \n  \n  \nMisty Sanford \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/what-to-say-when-you-follow-up-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20170824T130000
DTEND;TZID=America/Chicago:20170824T133000
DTSTAMP:20260404T042037
CREATED:20170715T134305Z
LAST-MODIFIED:20211113T145524Z
UID:5050-1503579600-1503581400@www.epmsonline.com
SUMMARY:6 Reasons to Resuscitate the Pen and Paper
DESCRIPTION:  \nRegister now \nWhen was the last time you received a handwritten letter in your mailbox? Today’s typical home receives a personal letter about every seven weeks. Unlike e-communications\, handwritten notes are unique because they are capable of engaging people on a deeper level than other forms of communication. It’s a little thing that can make a big difference in customer experience. \nJoin us as we navigate through the 6 reasons to resuscitate the pen and paper at your leasing desk. \n  \nPresented by: \n \n  \n  \nMaria Lawson \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/5-reasons-to-resuscitate-the-pen-and-paper/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2017/07/StockPhotoPen.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20170824T130000
DTEND;TZID=America/Chicago:20170824T133000
DTSTAMP:20260404T042037
CREATED:20170715T134305Z
LAST-MODIFIED:20170715T134305Z
UID:22598-1503579600-1503581400@www.epmsonline.com
SUMMARY:6 Reasons to Resuscitate the Pen and Paper
DESCRIPTION:Register now \nWhen was the last time you received a handwritten letter in your mailbox? Today’s typical home receives a personal letter about every seven weeks. Unlike e-communications\, handwritten notes are unique because they are capable of engaging people on a deeper level than other forms of communication. It’s a little thing that can make a big difference in customer experience. \nJoin us as we navigate through the 6 reasons to resuscitate the pen and paper at your leasing desk. \n  \nPresented by: \n \n  \n  \n  \nMaria Lawson \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/5-reasons-to-resuscitate-the-pen-and-paper-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20170810T130000
DTEND;TZID=America/Chicago:20170810T133000
DTSTAMP:20260404T042037
CREATED:20170715T022743Z
LAST-MODIFIED:20211113T145640Z
UID:5049-1502370000-1502371800@www.epmsonline.com
SUMMARY:How to Compete Differently and Effectively
DESCRIPTION:  \nRegister now \nCompetition is getting tough again as your peers all strive to be the best. In this webinar\, we will discuss how to compete effectively and stand out to win with simple listening and observation techniques. \nPresented by: \n \n  \nMisty Sanford \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/how-to-compete-differently-and-effectively/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2017/07/shutterstock_66786442cropped-300x198-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20170810T130000
DTEND;TZID=America/Chicago:20170810T133000
DTSTAMP:20260404T042037
CREATED:20170715T022743Z
LAST-MODIFIED:20170715T022743Z
UID:22597-1502370000-1502371800@www.epmsonline.com
SUMMARY:How to Compete Differently and Effectively
DESCRIPTION:Register now \nCompetition is getting tough again as your peers all strive to be the best. In this webinar\, we will discuss how to compete effectively and stand out to win with simple listening and observation techniques. \n  \n  \nPresented by: \n \n  \n  \n  \nMisty Sanford \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/how-to-compete-differently-and-effectively-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20170727T130000
DTEND;TZID=America/Chicago:20170727T133000
DTSTAMP:20260404T042037
CREATED:20170625T210856Z
LAST-MODIFIED:20211113T150314Z
UID:5028-1501160400-1501162200@www.epmsonline.com
SUMMARY:Giving Feedback to People Who Cry\, Yell\, or Get Defensive
DESCRIPTION:  \nRegister now \nGiving clear\, thoughtful feedback is a hallmark of a professional. Whether you are a supervisor giving feedback to an associate or just a coworker trying to ask a peer to do something differently\, how you handle the conversation is critical. To make things tougher\, what if the recipient cries\, yells\, or gets overly defensive at your comments? From this webinar\, you will take home tools to: \n\nEffectively give ANY feedback to ANYONE using the SBI model\nStay focused as you conduct the conversation with 4 tips to remember\nManage the crying reaction\nAdjust YOUR comments to a yelling recipient\nGet through to a defensive associate\n\nPresented by: \n \n  \nSusan E. Weston \, CAM CAPS\, NAAEI Senior Faculty \n  \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/giving-feedback-people-cry-yell-get-defensive/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2017/06/iStock-503170570-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20170727T130000
DTEND;TZID=America/Chicago:20170727T133000
DTSTAMP:20260404T042037
CREATED:20170625T210856Z
LAST-MODIFIED:20170625T210856Z
UID:22596-1501160400-1501162200@www.epmsonline.com
SUMMARY:Giving Feedback to People Who Cry\, Yell\, or Get Defensive
DESCRIPTION:Register now \nGiving clear\, thoughtful feedback is a hallmark of a professional. Whether you are a supervisor giving feedback to an associate or just a coworker trying to ask a peer to do something differently\, how you handle the conversation is critical. To make things tougher\, what if the recipient cries\, yells\, or gets overly defensive at your comments? From this webinar\, you will take home tools to: \n  \n\nEffectively give ANY feedback to ANYONE using the SBI model\nStay focused as you conduct the conversation with 4 tips to remember\nManage the crying reaction\nAdjust YOUR comments to a yelling recipient\nGet through to a defensive associate\n\nPresented by: \n \n  \n  \n  \n  \nSusan E. Weston \, CAM CAPS\, NAAEI Senior Faculty \n  \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/giving-feedback-people-cry-yell-get-defensive-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20170713T130000
DTEND;TZID=America/Chicago:20170713T133000
DTSTAMP:20260404T042037
CREATED:20170613T200439Z
LAST-MODIFIED:20170613T200439Z
UID:22595-1499950800-1499952600@www.epmsonline.com
SUMMARY:Make a Great First Impression and Build Lasting Rapport
DESCRIPTION:Register now \nWith every first impression\, you are evaluated by the person you meet. The first impression can be nearly impossible to reverse and it sets the tone for the rest of your engagements throughout your relationship. In this webinar\, we will discuss how to create the ultimate first impression and build rapport that lasts. \nPresented by: \n \n  \n  \n  \nMisty Sanford \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/make-a-great-first-impression-and-build-lasting-rapport-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20170713T130000
DTEND;TZID=America/Chicago:20170713T133000
DTSTAMP:20260404T042037
CREATED:20170613T200439Z
LAST-MODIFIED:20211113T150417Z
UID:5015-1499950800-1499952600@www.epmsonline.com
SUMMARY:Make a Great First Impression and Build Lasting Rapport
DESCRIPTION:Register now \nWith every first impression\, you are evaluated by the person you meet. The first impression can be nearly impossible to reverse and it sets the tone for the rest of your engagements throughout your relationship. In this webinar\, we will discuss how to create the ultimate first impression and build rapport that lasts. \nPresented by: \n \n  \n  \n  \nMisty Sanford \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/make-a-great-first-impression-and-build-lasting-rapport/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2017/06/iStock-642501464.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20170629T130000
DTEND;TZID=America/Chicago:20170629T133000
DTSTAMP:20260404T042037
CREATED:20170319T192340Z
LAST-MODIFIED:20170319T192340Z
UID:22594-1498741200-1498743000@www.epmsonline.com
SUMMARY:Leasing Hacks v 2.0
DESCRIPTION:Register now \nLeasing Hacks v 2.0: 10 powerful strategies to help you “lease it all!”\nWe know\, you’re busy! Crazy busy\, in fact! So in this jam-packed Webinar you’ll learn 10 powerful strategies\, in only 30 minutes\, that will supercharge your sales and leasing efforts! This was a hugely popular Webinar last year and our presenter\, Rommel Anacan\, has updated the program to include new hacks for today’s rental customer!. \nIn this fast-paced\, content-rich webinar attendees will learn: \n* Specific strategies that will increase their effectiveness on the phone\n* How to craft emails to prospects that create connection and increase their interest in the community\n* The secrets of building rapport during the leasing tour\n* How to overcome common objections\n* The essentials of creating an effective follow-up strategy \nPresented by: \n \n  \n  \n  \nRommel Anacan \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/leasing-hacks-v-2-0-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20170629T130000
DTEND;TZID=America/Chicago:20170629T133000
DTSTAMP:20260404T042037
CREATED:20170319T192340Z
LAST-MODIFIED:20211113T150512Z
UID:2325-1498741200-1498743000@www.epmsonline.com
SUMMARY:Leasing Hacks v 2.0
DESCRIPTION:Register now \nLeasing Hacks v 2.0: 10 powerful strategies to help you “lease it all!”\nWe know\, you’re busy! Crazy busy\, in fact! So in this jam-packed Webinar you’ll learn 10 powerful strategies\, in only 30 minutes\, that will supercharge your sales and leasing efforts! This was a hugely popular Webinar last year and our presenter\, Rommel Anacan\, has updated the program to include new hacks for today’s rental customer!. \nIn this fast-paced\, content-rich webinar attendees will learn: \n* Specific strategies that will increase their effectiveness on the phone\n* How to craft emails to prospects that create connection and increase their interest in the community\n* The secrets of building rapport during the leasing tour\n* How to overcome common objections\n* The essentials of creating an effective follow-up strategy \nPresented by: \n \n  \n  \n  \nRommel Anacan \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/leasing-hacks-v-2-0/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20170608T130000
DTEND;TZID=America/Chicago:20170608T133000
DTSTAMP:20260404T042037
CREATED:20170319T184347Z
LAST-MODIFIED:20170319T184347Z
UID:22593-1496926800-1496928600@www.epmsonline.com
SUMMARY:When to Take the Conversation Offline
DESCRIPTION:Register now \nMost of us prefer written communication\, because it allows us time to think about what we want to say\, but sometimes things are best said over the phone or in person. In this webinar\, we will discuss when to leave the conversation online and when to pick up the phone. \n  \nPresented by: \n \n  \n  \n  \nMisty Sanford \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/take-conversation-offline-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20170608T130000
DTEND;TZID=America/Chicago:20170608T133000
DTSTAMP:20260404T042037
CREATED:20170319T184347Z
LAST-MODIFIED:20211113T150602Z
UID:2324-1496926800-1496928600@www.epmsonline.com
SUMMARY:When to Take the Conversation Offline
DESCRIPTION:Register now \nMost of us prefer written communication\, because it allows us time to think about what we want to say\, but sometimes things are best said over the phone or in person. In this webinar\, we will discuss when to leave the conversation online and when to pick up the phone. \n  \nPresented by: \n \n  \nMisty Sanford \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/take-conversation-offline/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20170525T130000
DTEND;TZID=America/Chicago:20170525T133000
DTSTAMP:20260404T042037
CREATED:20170319T182020Z
LAST-MODIFIED:20170319T182020Z
UID:22592-1495717200-1495719000@www.epmsonline.com
SUMMARY:A Rising Tide Lifts All Boats
DESCRIPTION:Register now \nIn 2015\, Gallup’s Annual U.S. Worker Engagement study revealed that only 35% of our workforce is engaged. When the level of individual and team engagement increases\, so does productivity and performance — and the entire boat begins to rise.\nJoin us as we discover\n1. The difference between employee engagement and employee satisfaction.\n2. How do highly engaged employees perform differently?\n3. The most important factor to drive employee engagement\n4. The dynamics of your team. How can you engage them?\n5. The DNA of highly engaged companies\n6. 10 Ideas to lift your boat \n \n  \n  \n  \n  \nPresented by: Maria Lawson \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/rising-tide-lifts-boats-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20170525T130000
DTEND;TZID=America/Chicago:20170525T133000
DTSTAMP:20260404T042037
CREATED:20170319T182020Z
LAST-MODIFIED:20211113T150656Z
UID:2323-1495717200-1495719000@www.epmsonline.com
SUMMARY:A Rising Tide Lifts All Boats
DESCRIPTION:Register now \nIn 2015\, Gallup’s Annual U.S. Worker Engagement study revealed that only 35% of our workforce is engaged. When the level of individual and team engagement increases\, so does productivity and performance — and the entire boat begins to rise.\nJoin us as we discover\n1. The difference between employee engagement and employee satisfaction.\n2. How do highly engaged employees perform differently?\n3. The most important factor to drive employee engagement\n4. The dynamics of your team. How can you engage them?\n5. The DNA of highly engaged companies\n6. 10 Ideas to lift your boat \n \n  \nPresented by: Maria Lawson \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/rising-tide-lifts-boats/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20170511T130000
DTEND;TZID=America/Chicago:20170511T133000
DTSTAMP:20260404T042037
CREATED:20170319T174353Z
LAST-MODIFIED:20170319T174353Z
UID:22591-1494507600-1494509400@www.epmsonline.com
SUMMARY:Quit Boring Content!
DESCRIPTION:Register now \nIn this webinar\, we will discuss how to quit boring content and write ridiculously good content that is tailored to your audience. \n  \n  \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/quit-boring-content-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20170511T130000
DTEND;TZID=America/Chicago:20170511T133000
DTSTAMP:20260404T042037
CREATED:20170319T174353Z
LAST-MODIFIED:20211113T150754Z
UID:2322-1494507600-1494509400@www.epmsonline.com
SUMMARY:Quit Boring Content!
DESCRIPTION:Register now \nIn this webinar\, we will discuss how to quit boring content and write ridiculously good content that is tailored to your audience. \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/quit-boring-content/
END:VEVENT
END:VCALENDAR