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DTSTART;TZID=America/Chicago:20210225T130000
DTEND;TZID=America/Chicago:20210225T133000
DTSTAMP:20260404T070124
CREATED:20210209T221241Z
LAST-MODIFIED:20210209T221241Z
UID:22669-1614258000-1614259800@www.epmsonline.com
SUMMARY:Sleep Better and Stress Less for Success
DESCRIPTION:  \nImproving quality of sleep leads to less stress and an increased flow of creativity and energy. You can’t perform at your best if you are constantly running on little sleep. In this short webinar\, wellness expert Alisha Leytem will share easy and natural sleep solutions to improve your well-being and provide you with a “full personal cup” to pour into your success. \n  \nWe will be covering: \n  \n\nThe connection between sleep and success\nIncrease your energy\, creativity and productivity with sleep\nExplore simple and natural solutions for better sleep\n\n  \nPresented by:  Alisha Leytem \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/sleep-better-and-stress-less-for-success-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2021/02/AdobeStock_316510460-scaled.jpeg
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210211T130000
DTEND;TZID=America/Chicago:20210211T133000
DTSTAMP:20260404T070124
CREATED:20210126T203900Z
LAST-MODIFIED:20211113T000422Z
UID:18244-1613048400-1613050200@www.epmsonline.com
SUMMARY:Ring-A-Ling 2021
DESCRIPTION:Not all calls are created equal and not all offices are answering the phones. Today we have call centers\, CRM’s\, Artificial Intelligence\, remote and onsite office\, booking online\, etc. And all of this changes the dynamic of managing phone calls\, scheduling appointments and following up. \nDo you want to Blast Off in 2021 and make an impact on your closing ratios? Assuming yes\, join us for a session on successfully managing the telephone experience. In this session\, these secrets are revealed. \n\nBecome friends with the phone!\nGet comfortable being uncomfortable! Listening!\nPreparation is everything!\nAsk the right questions\, presented as a conversation not an interrogation!\nMaster setting and follow up on appointments!\n\nManaging you phone calls is masterful; it’s not just about the rent. Regardless if market rate\, affordable or senior housing\, understanding the value\, selling the benefits and creating an image of “home”\, you will gain the prospect’s trust and commitment to honoring the appointment and ultimately\, finding their new home. \nDon’t shortcut the process! Your leasing success depends on YOU! \nPresented by:  Donna Lytle-Hickey \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/ring-a-ling-2021/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2021/01/AdobeStock_167777217-1-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210211T130000
DTEND;TZID=America/Chicago:20210211T133000
DTSTAMP:20260404T070124
CREATED:20210126T203900Z
LAST-MODIFIED:20210126T203900Z
UID:22668-1613048400-1613050200@www.epmsonline.com
SUMMARY:Ring-A-Ling 2021
DESCRIPTION:  \nNot all calls are created equal and not all offices are answering the phones. Today we have call centers\, CRM’s\, Artificial Intelligence\, remote and onsite office\, booking online\, etc. And all of this changes the dynamic of managing phone calls\, scheduling appointments and following up. \n  \nDo you want to Blast Off in 2021 and make an impact on your closing ratios? Assuming yes\, join us for a session on successfully managing the telephone experience. In this session\, these secrets are revealed. \n  \n\nBecome friends with the phone!\nGet comfortable being uncomfortable! Listening!\nPreparation is everything!\nAsk the right questions\, presented as a conversation not an interrogation!\nMaster setting and follow up on appointments!\n\nManaging you phone calls is masterful; it’s not just about the rent. Regardless if market rate\, affordable or senior housing\, understanding the value\, selling the benefits and creating an image of “home”\, you will gain the prospect’s trust and commitment to honoring the appointment and ultimately\, finding their new home. \nDon’t shortcut the process! Your leasing success depends on YOU! \n  \nPresented by:  Donna Lytle-Hickey \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/ring-a-ling-2021-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2021/01/AdobeStock_167777217.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210128T130000
DTEND;TZID=America/Chicago:20210128T133000
DTSTAMP:20260404T070124
CREATED:20210111T014342Z
LAST-MODIFIED:20211113T000537Z
UID:18131-1611838800-1611840600@www.epmsonline.com
SUMMARY:Help Them Grow - So They Won't Go!
DESCRIPTION:Engaged employees improve company performance AND build the all-important bench strength. Yet\, we “train” new employees and walk away. Your employees want a career\, so don’t just give them a job! This webinar will give you the edge you need to develop your team AND retain your star talent! In this session\, you will: \n\nLearn how to engage employees so they grow with your company\nLearn how to have meaningful “career conversations” with your team to help them GROW. (You will grow too!)\nDiscuss strategies for engaging employees in difficult times.\n\nPresented by:  Shawn Reynolds \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/help-them-grow-so-they-wont-go/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2021/01/AdobeStock_362409268-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210128T130000
DTEND;TZID=America/Chicago:20210128T133000
DTSTAMP:20260404T070124
CREATED:20210111T014342Z
LAST-MODIFIED:20210111T014342Z
UID:22667-1611838800-1611840600@www.epmsonline.com
SUMMARY:Help Them Grow - So They Won't Go!
DESCRIPTION:  \n \n  \nEngaged employees improve company performance AND build the all-important bench strength. Yet\, we “train” new employees and walk away. Your employees want a career\, so don’t just give them a job! This webinar will give you the edge you need to develop your team AND retain your star talent! In this session\, you will: \n  \n  \n  \n\nLearn how to engage employees so they grow with your company\nLearn how to have meaningful “career conversations” with your team to help them GROW. (You will grow too!)\nDiscuss strategies for engaging employees in difficult times.\n\n  \nPresented by:  Shawn Reynolds \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/help-them-grow-so-they-wont-go-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2021/01/AdobeStock_362409268-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210114T130000
DTEND;TZID=America/Chicago:20210114T133000
DTSTAMP:20260404T070124
CREATED:20201221T002932Z
LAST-MODIFIED:20211113T000733Z
UID:17987-1610629200-1610631000@www.epmsonline.com
SUMMARY:DIY Onboarding Two Ways!
DESCRIPTION:If you’re lucky\, 2021 will bring new team members to those open positions so many of us have. As they join your company\, you will need to determine how to get them onboarded. Distance onboarding is a virtual reality….get it??? It really is reality! As we split shifts and stagger work teams\, standard onboarding functions have gone virtual\, either partially or completely. What if it ends up being you onboarding you??? Or you helping another new team member onboard themselves?? How will that be successful? \nIn this session we will explore 7 tips to make virtual self-onboarding more effective and get you up to speed quickly. We will also look at what you can do to support new team members also self-onboarding. Learn how to get signed on\, signed in and noticed for all the right reasons! \nPresented by:  Susan Weston \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/diy-onboarding-two-ways/
ATTACH;FMTTYPE=image/png:https://www.epmsonline.com/wp-content/uploads/2020/12/Sue-Webinar.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20210114T130000
DTEND;TZID=America/Chicago:20210114T133000
DTSTAMP:20260404T070124
CREATED:20201221T002932Z
LAST-MODIFIED:20201221T002932Z
UID:22666-1610629200-1610631000@www.epmsonline.com
SUMMARY:DIY Onboarding Two Ways!
DESCRIPTION:  \nIf you’re lucky\, 2021 will bring new team members to those open positions so many of us have. As they join your company\, you will need to determine how to get them onboarded. Distance onboarding is a virtual reality….get it??? It really is reality! As we split shifts and stagger work teams\, standard onboarding functions have gone virtual\, either partially or completely. What if it ends up being you onboarding you??? Or you helping another new team member onboard themselves?? How will that be successful? \nIn this session we will explore 7 tips to make virtual self-onboarding more effective and get you up to speed quickly. We will also look at what you can do to support new team members also self-onboarding. Learn how to get signed on\, signed in and noticed for all the right reasons! \n  \nPresented by:  Susan Weston \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/diy-onboarding-two-ways-2/
ATTACH;FMTTYPE=image/png:https://www.epmsonline.com/wp-content/uploads/2020/12/Sue-Webinar.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201216T130000
DTEND;TZID=America/Chicago:20201216T134500
DTSTAMP:20260404T070124
CREATED:20201204T220731Z
LAST-MODIFIED:20211113T000918Z
UID:17849-1608123600-1608126300@www.epmsonline.com
SUMMARY:Season of Cheer\, Get Your Cheer On!
DESCRIPTION:GET\nIGNITED.\n\nOur Holiday Gift to all of our Multifamily Partners\, Supporters\, and Friends!  \nProfessional crowd igniter and public speaker Cameron Hughes is dead set on achieving one mission in life: exciting others to Just Get Up and live every experience to the fullest.  His unorthodox method of connecting and inspiring crowds has been put into action everywhere\, from the world’s largest sporting events to TV and radio programs\, to corporate events for some of the world’s most renowned companies. ​ \nCameron will energize and spark you to feel alive.  His passion to see people smile\, to connect with others\, and to bring communities together is what drives him to be his best self. \nDuring this FREE webinar\, we will all discover together: \n\nHow to Just Get UP and live every experience to the fullest\nHow to make people smile\nHow to connect with others\nHow to bring communities together\n\nEnjoy a preview of Cameron here (and turn up that volume!): \n\n\n\nPresented by:  Cameron Hughes \n \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/season-of-cheer-get-your-cheer-on/
ATTACH;FMTTYPE=image/png:https://www.epmsonline.com/wp-content/uploads/2020/12/Season-of-Cheer-Get-Your-Cheer-On-Banner.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201216T130000
DTEND;TZID=America/Chicago:20201216T134500
DTSTAMP:20260404T070124
CREATED:20201204T220731Z
LAST-MODIFIED:20201204T220731Z
UID:22665-1608123600-1608126300@www.epmsonline.com
SUMMARY:Season of Cheer\, Get Your Cheer On!
DESCRIPTION:GET\nIGNITED.\n\n\nOur Holiday Gift to all of our Multifamily Partners\, Supporters\, and Friends!  \nProfessional crowd igniter and public speaker Cameron Hughes is dead set on achieving one mission in life: exciting others to Just Get Up and live every experience to the fullest.  His unorthodox method of connecting and inspiring crowds has been put into action everywhere\, from the world’s largest sporting events to TV and radio programs\, to corporate events for some of the world’s most renowned companies. ​ \nCameron will energize and spark you to feel alive.  His passion to see people smile\, to connect with others\, and to bring communities together is what drives him to be his best self. \nDuring this FREE webinar\, we will all discover together: \n\nHow to Just Get UP and live every experience to the fullest\nHow to make people smile\nHow to connect with others\nHow to bring communities together\n\nEnjoy a preview of Cameron here (and turn up that volume!): \n\n\n\nPresented by:  Cameron Hughes \n \n  \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/season-of-cheer-get-your-cheer-on-2/
ATTACH;FMTTYPE=image/png:https://www.epmsonline.com/wp-content/uploads/2020/12/Season-of-Cheer-Get-Your-Cheer-On-Banner.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201203T130000
DTEND;TZID=America/Chicago:20201203T133000
DTSTAMP:20260404T070124
CREATED:20201018T221859Z
LAST-MODIFIED:20211113T001045Z
UID:17313-1607000400-1607002200@www.epmsonline.com
SUMMARY:7 Attitudes of Mindfulness
DESCRIPTION:Mindfulness equips leaders to manage stress and promotes openness to fresh interpretations of information that impact decision making. You can’t give to others if you are depleted of time\, energy and resources. When cultivating empathy and compassion toward one another\, it must first begin inside ourselves. In this short session\, Dr. Debbie will share vital skills necessary to increase focus in a way that impacts personal wellness and organizational health. \nExploration includes: \n\nRecognizing our own strengths\, staying in our “swim lane”\nUsing our authenticity to build effective teams\nExploring seven attitudes of mindfulness\nNavigating a way forward with passion and purpose\n\nPresented by:  Dr. Debbie Phillips \n \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/7-attitudes-of-mindfulness/
ATTACH;FMTTYPE=image/png:https://www.epmsonline.com/wp-content/uploads/2020/10/7-Attitudes-of-Mindfulness-Banner.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201203T130000
DTEND;TZID=America/Chicago:20201203T133000
DTSTAMP:20260404T070124
CREATED:20201018T221859Z
LAST-MODIFIED:20201018T221859Z
UID:22662-1607000400-1607002200@www.epmsonline.com
SUMMARY:7 Attitudes of Mindfulness
DESCRIPTION:  \n  \n  \n  \n  \n  \n  \n  \n  \n  \nMindfulness equips leaders to manage stress and promotes openness to fresh interpretations of information that impact decision making. You can’t give to others if you are depleted of time\, energy and resources. When cultivating empathy and compassion toward one another\, it must first begin inside ourselves. In this short session\, Dr. Debbie will share vital skills necessary to increase focus in a way that impacts personal wellness and organizational health. \nExploration includes: \n\nRecognizing our own strengths\, staying in our “swim lane”\nUsing our authenticity to build effective teams\nExploring seven attitudes of mindfulness\nNavigating a way forward with passion and purpose\n\n  \nPresented by:  Dr. Debbie Phillips \n \n  \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/7-attitudes-of-mindfulness-2/
ATTACH;FMTTYPE=image/png:https://www.epmsonline.com/wp-content/uploads/2020/10/7-Attitudes-of-Mindfulness-Banner.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201112T130000
DTEND;TZID=America/Chicago:20201112T133000
DTSTAMP:20260404T070124
CREATED:20201019T001251Z
LAST-MODIFIED:20211113T001217Z
UID:17316-1605186000-1605187800@www.epmsonline.com
SUMMARY:Creatively Using Concessions in the COVID-19 Marketplace
DESCRIPTION:Specials\, specials everywhere! Seems like rent concessions are popping up in many parts of the country. Do I need to offer a discount? Should I match my competition? Just saw a banner that offers 3 months free! Are they kidding? Yikes! \nJoin national expert and speaker\, Rick Ellis\, as he addresses the increase in rent discounts and concessions and how to compete against your competitions’ “COVID Specials”. \n\nDo you really NEED a special and how do you find out?\nWhat is the special and how do you use it to get the best result! The biggest BANG!\nUsing apartment leasing specials wisely and strategically\nRules for Offering Apartment Leasing Concessions that we ALWAYS Follow!\nStandard and Creative Types of Leasing Concessions…if You Must.\nRent Specials that Cost Almost $ZERO!\nWhat about Renewal Specials?\n\nYou don’t want to miss this one. Rick will present several specific discounting strategies that you can use immediately. Plus\, he is a HOOT! His webinars are fun and easy to follow. Sign up NOW! \nPresented by:  Rick Ellis\, CPM \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/creatively-using-concesions-in-the-covid-19-marketplace/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/10/AdobeStock_229742519-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201112T130000
DTEND;TZID=America/Chicago:20201112T133000
DTSTAMP:20260404T070124
CREATED:20201019T001251Z
LAST-MODIFIED:20201019T001251Z
UID:22663-1605186000-1605187800@www.epmsonline.com
SUMMARY:Creatively Using Concessions in the COVID-19 Marketplace
DESCRIPTION:  \nSpecials\, specials everywhere! Seems like rent concessions are popping up in many parts of the country. Do I need to offer a discount? Should I match my competition? Just saw a banner that offers 3 months free! Are they kidding? Yikes! \n  \nJoin national expert and speaker\, Rick Ellis\, as he addresses the increase in rent discounts and concessions and how to compete against your competitions’ “COVID Specials”. \n  \n\nDo you really NEED a special and how do you find out?\nWhat is the special and how do you use it to get the best result! The biggest BANG!\nUsing apartment leasing specials wisely and strategically\nRules for Offering Apartment Leasing Concessions that we ALWAYS Follow!\nStandard and Creative Types of Leasing Concessions…if You Must.\nRent Specials that Cost Almost $ZERO!\nWhat about Renewal Specials?\n\nYou don’t want to miss this one. Rick will present several specific discounting strategies that you can use immediately. Plus\, he is a HOOT! His webinars are fun and easy to follow. Sign up NOW! \n  \nPresented by:  Rick Ellis\, CPM \n \n  \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/creatively-using-concesions-in-the-covid-19-marketplace-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/10/AdobeStock_229742519-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201105T130000
DTEND;TZID=America/Chicago:20201105T133000
DTSTAMP:20260404T070124
CREATED:20201021T201206Z
LAST-MODIFIED:20211113T001338Z
UID:17333-1604581200-1604583000@www.epmsonline.com
SUMMARY:Benefits of Mindfulness and Meditation in the Workplace
DESCRIPTION:Our ability to stay focused and balance the stresses of work and personal life is a way of reprogramming the mind to think healthier.  Join well-being expert Alisha Leytem in learning and experiencing mindfulness in the workplace\, which has been proven to: build resilience\, instill self-confidence in leaders\, reduce stress\, and increase problem-solving skills.  In this webinar\, you will learn how you can take action in practicing mindfulness and will be led through guided mindfulness meditation. \nPresented by:  Alisha Leytem \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/benefits-of-mindfulness-and-meditation/
ATTACH;FMTTYPE=image/png:https://www.epmsonline.com/wp-content/uploads/2020/10/Benefits-of-Mindfulness-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201105T130000
DTEND;TZID=America/Chicago:20201105T133000
DTSTAMP:20260404T070124
CREATED:20201021T201206Z
LAST-MODIFIED:20201021T201206Z
UID:22664-1604581200-1604583000@www.epmsonline.com
SUMMARY:Benefits of Mindfulness and Meditation in the Workplace
DESCRIPTION:  \n  \n  \n  \n  \n  \n  \n  \nOur ability to stay focused and balance the stresses of work and personal life is a way of reprogramming the mind to think healthier.  Join well-being expert Alisha Leytem in learning and experiencing mindfulness in the workplace\, which has been proven to: build resilience\, instill self-confidence in leaders\, reduce stress\, and increase problem-solving skills.  In this webinar\, you will learn how you can take action in practicing mindfulness and will be led through guided mindfulness meditation. \n  \nPresented by:  Alisha Leytem \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/benefits-of-mindfulness-and-meditation-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201029T130000
DTEND;TZID=America/Chicago:20201029T133000
DTSTAMP:20260404T070124
CREATED:20201017T191103Z
LAST-MODIFIED:20211113T001515Z
UID:17310-1603976400-1603978200@www.epmsonline.com
SUMMARY:K.I.S.S. - How to Pass Your Shop AND Get the Lease
DESCRIPTION:Passing a mystery shop is important\, but why? How? When? There is more to a shop form than getting checks in the right boxes. The main purpose of a shop is to gain feedback and insight from a prospect’s point of view and then use that as a performance tool. It seems easy to fill out a guest card\, tour the same vacant apartment 10 times\, and maybe ask for the application if they seem to like it. But is it really? Doesn’t that get a little monotonous? Whether you’ve been doing it for 10 days or 10 years\, let’s talk about how to get the lease by providing an experience through conversation that makes closing simple with every single person you tour your beautiful community with. Oh\, and yes\, let’s talk about how to pass the shop! \nIn this session\, you’ll learn: \n\nHow to go from “Treat everyone like a shopper” to “Treat everyone like a future resident”\nHow to break down the shop template and use it for your professional growth\nWhy picking up the phone is more important today than we think\nTo invite and persuade every prospect to live at your community\n\nPresented by:  Rachelle Ellington \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/k-i-s-s-how-to-pass-your-shop-and-get-the-lease/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/10/AdobeStock_103436425-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201029T130000
DTEND;TZID=America/Chicago:20201029T133000
DTSTAMP:20260404T070124
CREATED:20201017T191103Z
LAST-MODIFIED:20201017T191103Z
UID:22661-1603976400-1603978200@www.epmsonline.com
SUMMARY:K.I.S.S. - How to Pass Your Shop AND Get the Lease
DESCRIPTION:Passing a mystery shop is important\, but why? How? When? There is more to a shop form than getting checks in the right boxes. The main purpose of a shop is to gain feedback and insight from a prospect’s point of view and then use that as a performance tool. It seems easy to fill out a guest card\, tour the same vacant apartment 10 times\, and maybe ask for the application if they seem to like it. But is it really? Doesn’t that get a little monotonous? Whether you’ve been doing it for 10 days or 10 years\, let’s talk about how to get the lease by providing an experience through conversation that makes closing simple with every single person you tour your beautiful community with. Oh\, and yes\, let’s talk about how to pass the shop! \n  \n  \nIn this session\, you’ll learn: \n\nHow to go from “Treat everyone like a shopper” to “Treat everyone like a future resident”\nHow to break down the shop template and use it for your professional growth\nWhy picking up the phone is more important today than we think\nTo invite and persuade every prospect to live at your community\n\n  \nPresented by:  Rachelle Ellington \n \n  \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/k-i-s-s-how-to-pass-your-shop-and-get-the-lease-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/10/AdobeStock_103436425-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201022T130000
DTEND;TZID=America/Chicago:20201022T133000
DTSTAMP:20260404T070124
CREATED:20200926T211158Z
LAST-MODIFIED:20211113T001638Z
UID:17198-1603371600-1603373400@www.epmsonline.com
SUMMARY:Fair Housing - Keeping Compliant During COVID-19
DESCRIPTION:Wesley Aleshire has been presenting Fair Housing as an outstanding Multifamily Innovator\, and now he’s bringing us the tips we need to be sure to apply during these COVID-19 times! Did the changes you made to your rental policies during the Pandemic comply with Fair Housing regulations? Join us for this free presentation and have your pen and pencils ready!  \nDuring this presentation\, Wesley will discuss:  \n\nDisparate Treatment & Disparate Impact \nSexual Harassment and the FHA \nMarketing without Discrimination \nReasonable Accommodations \nReasonable Modifications \nTypes of Assistance Animals \nCOVID-19 The Impact of Protocols \nHUD & the CDC\n\nPresented by:  Wes Aleshire \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/fair-housing-keeping-compliant-during-covid-19/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/09/AdobeStock_271311293-300x199-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201022T130000
DTEND;TZID=America/Chicago:20201022T133000
DTSTAMP:20260404T070124
CREATED:20200926T211158Z
LAST-MODIFIED:20200926T211158Z
UID:22660-1603371600-1603373400@www.epmsonline.com
SUMMARY:Fair Housing - Keeping Compliant During COVID-19
DESCRIPTION:  \n \n  \nWesley Aleshire has been presenting Fair Housing as an outstanding Multifamily Innovator\, and now he’s bringing us the tips we need to be sure to apply during these COVID-19 times! Did the changes you made to your rental policies during the Pandemic comply with Fair Housing regulations? Join us for this free presentation and have your pen and pencils ready!  \n  \n  \n  \nDuring this presentation\, Wesley will discuss:  \n  \n\nDisparate Treatment & Disparate Impact \nSexual Harassment and the FHA \nMarketing without Discrimination \nReasonable Accommodations \nReasonable Modifications \nTypes of Assistance Animals \nCOVID-19 The Impact of Protocols \nHUD & the CDC\n\n  \nPresented by:  Wes Aleshire \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/fair-housing-keeping-compliant-during-covid-19-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/09/AdobeStock_271311293-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201008T130000
DTEND;TZID=America/Chicago:20201008T133000
DTSTAMP:20260404T070124
CREATED:20200920T222216Z
LAST-MODIFIED:20211113T001753Z
UID:17172-1602162000-1602163800@www.epmsonline.com
SUMMARY:10 Secrets of the Most Productive Executives
DESCRIPTION:Twenty-four hours are all we get – and most of those are not spent on-the-job.  During the past few months\, we’ve faced overwhelming physical\, emotional\, and financial challenges.  Now we need to take care of our own wellness.  Productivity is more essential now than ever before. \nLet’s move from the panic zone to the recovery zone!  Learn ten secrets from successful executives that you can own yourself!  Sue Weston will lead us through applying the theory of “Better\, faster\, more fun” to your meetings\, email\, and to-do lists. \nThese are gifts for you in a time that has not been very giving!  No matter how you’re doing now\, what you’re feeling\, this session will help you walk away energized and motivated!! \nLearning Objectives \n\nLearn and apply ten productivity secrets by using real-world scenarios from top non-industry executives and multi-taskers.\nLink productivity secrets to specific tasks and roles you hold.\nLearn tips for better meetings\, better emails\, and better to-do lists.\nNot just tips – You will get examples you can use today!\n\nPresented by:  Susan Weston \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/10-secrets-of-the-most-productive-executives/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/09/AdobeStock_294059124-300x194-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201008T130000
DTEND;TZID=America/Chicago:20201008T133000
DTSTAMP:20260404T070124
CREATED:20200920T222216Z
LAST-MODIFIED:20200920T222216Z
UID:22659-1602162000-1602163800@www.epmsonline.com
SUMMARY:10 Secrets of the Most Productive Executives
DESCRIPTION:Twenty-four hours are all we get – and most of those are not spent on-the-job.  During the past few months\, we’ve faced overwhelming physical\, emotional\, and financial challenges.  Now we need to take care of our own wellness.  Productivity is more essential now than ever before. \nLet’s move from the panic zone to the recovery zone!  Learn ten secrets from successful executives that you can own yourself!  Sue Weston will lead us through applying the theory of “Better\, faster\, more fun” to your meetings\, email\, and to-do lists. \nThese are gifts for you in a time that has not been very giving!  No matter how you’re doing now\, what you’re feeling\, this session will help you walk away energized and motivated!! \nLearning Objectives \n\nLearn and apply ten productivity secrets by using real-world scenarios from top non-industry executives and multi-taskers.\nLink productivity secrets to specific tasks and roles you hold.\nLearn tips for better meetings\, better emails\, and better to-do lists.\nNot just tips – You will get examples you can use today!\n\n  \nPresented by:  Susan Weston \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/10-secrets-of-the-most-productive-executives-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/09/AdobeStock_294059124-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200924T130000
DTEND;TZID=America/Chicago:20200924T133000
DTSTAMP:20260404T070124
CREATED:20200910T175835Z
LAST-MODIFIED:20211113T001908Z
UID:17118-1600952400-1600954200@www.epmsonline.com
SUMMARY:Introduction to Emotional Intelligence
DESCRIPTION:Emotional Intelligence\, sometimes referred to as EQ (Emotional Quotient)\, has been cited as a greater contributor to personal and professional success than IQ (Intelligence Quotient). Statistics show that 85–87% of our success accounts from soft skills\, emotional intelligence\, and personal skills. The good news is that while IQ is innate\, EQ can be learned and developed. \nThe multifamily industry is not just about buildings of bricks and mortar. We’re in a business where building people matters even more. Emotional intelligence provides us with the skills to understand ourselves and others on a deeper level. This understanding can support us in making better choices in our actions and reactions. \nThis webinar will get you started on the path toward achieving greater EQ. You’ll be able to explain what emotional intelligence is and why it is important\, identify what elements contribute to EQ\, and apply daily techniques to increase your emotional quotient. \nPresented by:  Kathy Vance \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/introduction-to-emotional-intelligence/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/09/AdobeStock_264222381-300x210-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200924T130000
DTEND;TZID=America/Chicago:20200924T133000
DTSTAMP:20260404T070124
CREATED:20200910T175835Z
LAST-MODIFIED:20200910T175835Z
UID:22658-1600952400-1600954200@www.epmsonline.com
SUMMARY:Introduction to Emotional Intelligence
DESCRIPTION:Emotional Intelligence\, sometimes referred to as EQ (Emotional Quotient)\, has been cited as a greater contributor to personal and professional success than IQ (Intelligence Quotient). Statistics show that 85–87% of our success accounts from soft skills\, emotional intelligence\, and personal skills. The good news is that while IQ is innate\, EQ can be learned and developed. \nThe multifamily industry is not just about buildings of bricks and mortar. We’re in a business where building people matters even more. Emotional intelligence provides us with the skills to understand ourselves and others on a deeper level. This understanding can support us in making better choices in our actions and reactions. \nThis webinar will get you started on the path toward achieving greater EQ. You’ll be able to explain what emotional intelligence is and why it is important\, identify what elements contribute to EQ\, and apply daily techniques to increase your emotional quotient. \n  \nPresented by:  Kathy Vance \n  \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/introduction-to-emotional-intelligence-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/09/AdobeStock_264222381-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200910T130000
DTEND;TZID=America/Chicago:20200910T133000
DTSTAMP:20260404T070124
CREATED:20200820T175054Z
LAST-MODIFIED:20211113T002148Z
UID:17001-1599742800-1599744600@www.epmsonline.com
SUMMARY:When "CALM DOWN" Doesn't Cut It - How to De-escalate Conflict and Keep Your Cool
DESCRIPTION:Dealing with difficult people in the workplace is nothing new to multifamily professionals. However\, dealing with difficult people amid a global pandemic adds an extra layer of tension that could drive you (or your customer) over the edge. In this session Katie shares the do’s and don’ts of de-escalating conflict while guiding participants through techniques that can easily be used to turn confrontation into compromise. \nAttendees of this session will: \n\nLearn how to anticipate a potential conflict\nIdentify the necessary skills for de-escalating conflict\nObtain self-regulation techniques\nGain tips for handling hot button issues\, such as residents not wearing a mask\n\nPresented by:  Katie Rigsby\, CAPS \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/when-calm-down-doesnt-cut-it-how-to-de-escalate-conflict-and-keep-your-cool/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/09/AdobeStock_69793015-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200910T130000
DTEND;TZID=America/Chicago:20200910T133000
DTSTAMP:20260404T070124
CREATED:20200820T175054Z
LAST-MODIFIED:20200820T175054Z
UID:22657-1599742800-1599744600@www.epmsonline.com
SUMMARY:When "CALM DOWN" Doesn't Cut It - How to De-escalate Conflict and Keep Your Cool
DESCRIPTION:  \nDealing with difficult people in the workplace is nothing new to multifamily professionals. However\, dealing with difficult people amid a global pandemic adds an extra layer of tension that could drive you (or your customer) over the edge. In this session Katie shares the do’s and don’ts of de-escalating conflict while guiding participants through techniques that can easily be used to turn confrontation into compromise. \n  \n  \nAttendees of this session will: \n\nLearn how to anticipate a potential conflict\nIdentify the necessary skills for de-escalating conflict\nObtain self-regulation techniques\nGain tips for handling hot button issues\, such as residents not wearing a mask\n\n  \nPresented by:  Katie Rigsby\, CAPS \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/when-calm-down-doesnt-cut-it-how-to-de-escalate-conflict-and-keep-your-cool-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/08/AdobeStock_69793015.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200826T130000
DTEND;TZID=America/Chicago:20200826T133000
DTSTAMP:20260404T070124
CREATED:20200718T165821Z
LAST-MODIFIED:20211113T002304Z
UID:16823-1598446800-1598448600@www.epmsonline.com
SUMMARY:Dr. D's Vitamin E (Encouragement)
DESCRIPTION:In a time when everyone is challenged by uncertainty\, fear\, anxiety and riding an emotional roller coaster\, we are also seeking solace from reliable and trustworthy sources. Dr. D offers a hearty dose of Vitamin E (Encouragement)! Debbie Phillips has been a trusted advisor\, educator\, coach and source of inspiration to industry professionals for over 30 years. She has helped thousands of people find their source of inspiration in times of victory and defeat. Debbie combines practical tips for navigating change with proven solutions for approaching ambiguity\, angst and anger. Her approach comes from understanding how emotions drive performance and her depth of experience dealing with others who are weak\, disillusioned and skeptical. In a short 30 minutes\, Debbie covers the following topics: \n• Shifting gears…. From “fear to focus”\n• Creating routines that anchor clarity\n• Techniques for strengthening your “mental muscle” \nPresented by:  Dr. Debbie Phillips \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/dr-ds-vitamin-e-encouragement/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/07/AdobeStock_332199710-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200826T130000
DTEND;TZID=America/Chicago:20200826T133000
DTSTAMP:20260404T070124
CREATED:20200718T165821Z
LAST-MODIFIED:20200718T165821Z
UID:22655-1598446800-1598448600@www.epmsonline.com
SUMMARY:Dr. D's Vitamin E (Encouragement)
DESCRIPTION:In a time when everyone is challenged by uncertainty\, fear\, anxiety and riding an emotional roller coaster\, we are also seeking solace from reliable and trustworthy sources. Dr. D offers a hearty dose of Vitamin E (Encouragement)! Debbie Phillips has been a trusted advisor\, educator\, coach and source of inspiration to industry professionals for over 30 years. She has helped thousands of people find their source of inspiration in times of victory and defeat. Debbie combines practical tips for navigating change with proven solutions for approaching ambiguity\, angst and anger. Her approach comes from understanding how emotions drive performance and her depth of experience dealing with others who are weak\, disillusioned and skeptical. In a short 30 minutes\, Debbie covers the following topics: \n  \n• Shifting gears…. From “fear to focus”\n• Creating routines that anchor clarity\n• Techniques for strengthening your “mental muscle” \n  \nPresented by:  Dr. Debbie Phillips \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/dr-ds-vitamin-e-encouragement-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/07/AdobeStock_332199710-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200813T130000
DTEND;TZID=America/Chicago:20200813T133000
DTSTAMP:20260404T070124
CREATED:20200730T172722Z
LAST-MODIFIED:20211113T002421Z
UID:16873-1597323600-1597325400@www.epmsonline.com
SUMMARY:Leadership: Your Team Needs These 7 Skills from You NOW
DESCRIPTION:The pandemic\, the recession\, racial justice protests have given us a challenging environment in which to lead our essential teams. Even August’s “On-Site Teams Day” can’t give us enough ways to show our appreciation. Are you running low on leadership ideas? In June 2020 (yes\, less than 60 days ago)\, Leadership IQ asked over 21\,000 employees how well their leaders were doing and what they should be doing to lead them now – after four months of ongoing tension and pressure. \nSurvey Finding 1: \nLess than 30% of employees felt like their leader was open to using ideas and practices from outside the company and industry to improve performance. Are you listening? Are you encouraging new thoughts? This skill is so important right now because it triggers inspiration and effort. The more open you are to new ideas\, the more an employee will be inspired to give his or her best. \nAttend this webinar and learn the other six findings your team needs to feel inspired and motivated. You can make an even more substantial difference in how each employee feels about their work and themselves. \nPresented by:  Susan Weston \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/leadership-your-team-needs-these-7-skills-from-you-now/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/07/teamleadercropped-300x152-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200813T130000
DTEND;TZID=America/Chicago:20200813T133000
DTSTAMP:20260404T070124
CREATED:20200730T172722Z
LAST-MODIFIED:20200730T172722Z
UID:22656-1597323600-1597325400@www.epmsonline.com
SUMMARY:Leadership: Your Team Needs These 7 Skills from You NOW
DESCRIPTION:The pandemic\, the recession\, racial justice protests have given us a challenging environment in which to lead our essential teams. Even August’s “On-Site Teams Day” can’t give us enough ways to show our appreciation. Are you running low on leadership ideas? In June 2020 (yes\, less than 60 days ago)\, Leadership IQ asked over 21\,000 employees how well their leaders were doing and what they should be doing to lead them now – after four months of ongoing tension and pressure. \n  \nSurvey Finding 1: \nLess than 30% of employees felt like their leader was open to using ideas and practices from outside the company and industry to improve performance. Are you listening? Are you encouraging new thoughts? This skill is so important right now because it triggers inspiration and effort. The more open you are to new ideas\, the more an employee will be inspired to give his or her best. \nAttend this webinar and learn the other six findings your team needs to feel inspired and motivated. You can make an even more substantial difference in how each employee feels about their work and themselves. \n  \nPresented by:  Susan Weston \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/leadership-your-team-needs-these-7-skills-from-you-now-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/07/teamleadercropped.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200730T130000
DTEND;TZID=America/Chicago:20200730T133000
DTSTAMP:20260404T070124
CREATED:20200706T170156Z
LAST-MODIFIED:20211113T002542Z
UID:16760-1596114000-1596115800@www.epmsonline.com
SUMMARY:Diversity and Bias - Awareness Can Lead to Change
DESCRIPTION:Everyone has some form of bias\, even it it is unconscious. However\, there is no place for bias in business\, particularly in multifamily housing. Learn how to identify and weed out your own biases to help you ensure you are providing the best service possible. In this webinar\, we will work to: \n\nIdentify what is meant by diversity and biases\nRecognize personal biases and create different responses\nDesign actions to build awareness and change responses within personal and professional circles\n\nPresented by:  Kathy Vance \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/diversity-and-bias-awareness-can-lead-to-change/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/07/AdobeStock_97461199-300x260-1.jpeg
END:VEVENT
END:VCALENDAR