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DTSTART;TZID=America/Chicago:20201203T130000
DTEND;TZID=America/Chicago:20201203T133000
DTSTAMP:20260404T081642
CREATED:20201018T221859Z
LAST-MODIFIED:20201018T221859Z
UID:22662-1607000400-1607002200@www.epmsonline.com
SUMMARY:7 Attitudes of Mindfulness
DESCRIPTION:  \n  \n  \n  \n  \n  \n  \n  \n  \n  \nMindfulness equips leaders to manage stress and promotes openness to fresh interpretations of information that impact decision making. You can’t give to others if you are depleted of time\, energy and resources. When cultivating empathy and compassion toward one another\, it must first begin inside ourselves. In this short session\, Dr. Debbie will share vital skills necessary to increase focus in a way that impacts personal wellness and organizational health. \nExploration includes: \n\nRecognizing our own strengths\, staying in our “swim lane”\nUsing our authenticity to build effective teams\nExploring seven attitudes of mindfulness\nNavigating a way forward with passion and purpose\n\n  \nPresented by:  Dr. Debbie Phillips \n \n  \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/7-attitudes-of-mindfulness-2/
ATTACH;FMTTYPE=image/png:https://www.epmsonline.com/wp-content/uploads/2020/10/7-Attitudes-of-Mindfulness-Banner.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201112T130000
DTEND;TZID=America/Chicago:20201112T133000
DTSTAMP:20260404T081642
CREATED:20201019T001251Z
LAST-MODIFIED:20211113T001217Z
UID:17316-1605186000-1605187800@www.epmsonline.com
SUMMARY:Creatively Using Concessions in the COVID-19 Marketplace
DESCRIPTION:Specials\, specials everywhere! Seems like rent concessions are popping up in many parts of the country. Do I need to offer a discount? Should I match my competition? Just saw a banner that offers 3 months free! Are they kidding? Yikes! \nJoin national expert and speaker\, Rick Ellis\, as he addresses the increase in rent discounts and concessions and how to compete against your competitions’ “COVID Specials”. \n\nDo you really NEED a special and how do you find out?\nWhat is the special and how do you use it to get the best result! The biggest BANG!\nUsing apartment leasing specials wisely and strategically\nRules for Offering Apartment Leasing Concessions that we ALWAYS Follow!\nStandard and Creative Types of Leasing Concessions…if You Must.\nRent Specials that Cost Almost $ZERO!\nWhat about Renewal Specials?\n\nYou don’t want to miss this one. Rick will present several specific discounting strategies that you can use immediately. Plus\, he is a HOOT! His webinars are fun and easy to follow. Sign up NOW! \nPresented by:  Rick Ellis\, CPM \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/creatively-using-concesions-in-the-covid-19-marketplace/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/10/AdobeStock_229742519-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201112T130000
DTEND;TZID=America/Chicago:20201112T133000
DTSTAMP:20260404T081642
CREATED:20201019T001251Z
LAST-MODIFIED:20201019T001251Z
UID:22663-1605186000-1605187800@www.epmsonline.com
SUMMARY:Creatively Using Concessions in the COVID-19 Marketplace
DESCRIPTION:  \nSpecials\, specials everywhere! Seems like rent concessions are popping up in many parts of the country. Do I need to offer a discount? Should I match my competition? Just saw a banner that offers 3 months free! Are they kidding? Yikes! \n  \nJoin national expert and speaker\, Rick Ellis\, as he addresses the increase in rent discounts and concessions and how to compete against your competitions’ “COVID Specials”. \n  \n\nDo you really NEED a special and how do you find out?\nWhat is the special and how do you use it to get the best result! The biggest BANG!\nUsing apartment leasing specials wisely and strategically\nRules for Offering Apartment Leasing Concessions that we ALWAYS Follow!\nStandard and Creative Types of Leasing Concessions…if You Must.\nRent Specials that Cost Almost $ZERO!\nWhat about Renewal Specials?\n\nYou don’t want to miss this one. Rick will present several specific discounting strategies that you can use immediately. Plus\, he is a HOOT! His webinars are fun and easy to follow. Sign up NOW! \n  \nPresented by:  Rick Ellis\, CPM \n \n  \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/creatively-using-concesions-in-the-covid-19-marketplace-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/10/AdobeStock_229742519-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201105T130000
DTEND;TZID=America/Chicago:20201105T133000
DTSTAMP:20260404T081642
CREATED:20201021T201206Z
LAST-MODIFIED:20211113T001338Z
UID:17333-1604581200-1604583000@www.epmsonline.com
SUMMARY:Benefits of Mindfulness and Meditation in the Workplace
DESCRIPTION:Our ability to stay focused and balance the stresses of work and personal life is a way of reprogramming the mind to think healthier.  Join well-being expert Alisha Leytem in learning and experiencing mindfulness in the workplace\, which has been proven to: build resilience\, instill self-confidence in leaders\, reduce stress\, and increase problem-solving skills.  In this webinar\, you will learn how you can take action in practicing mindfulness and will be led through guided mindfulness meditation. \nPresented by:  Alisha Leytem \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/benefits-of-mindfulness-and-meditation/
ATTACH;FMTTYPE=image/png:https://www.epmsonline.com/wp-content/uploads/2020/10/Benefits-of-Mindfulness-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201105T130000
DTEND;TZID=America/Chicago:20201105T133000
DTSTAMP:20260404T081642
CREATED:20201021T201206Z
LAST-MODIFIED:20201021T201206Z
UID:22664-1604581200-1604583000@www.epmsonline.com
SUMMARY:Benefits of Mindfulness and Meditation in the Workplace
DESCRIPTION:  \n  \n  \n  \n  \n  \n  \n  \nOur ability to stay focused and balance the stresses of work and personal life is a way of reprogramming the mind to think healthier.  Join well-being expert Alisha Leytem in learning and experiencing mindfulness in the workplace\, which has been proven to: build resilience\, instill self-confidence in leaders\, reduce stress\, and increase problem-solving skills.  In this webinar\, you will learn how you can take action in practicing mindfulness and will be led through guided mindfulness meditation. \n  \nPresented by:  Alisha Leytem \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/benefits-of-mindfulness-and-meditation-2/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201029T130000
DTEND;TZID=America/Chicago:20201029T133000
DTSTAMP:20260404T081642
CREATED:20201017T191103Z
LAST-MODIFIED:20211113T001515Z
UID:17310-1603976400-1603978200@www.epmsonline.com
SUMMARY:K.I.S.S. - How to Pass Your Shop AND Get the Lease
DESCRIPTION:Passing a mystery shop is important\, but why? How? When? There is more to a shop form than getting checks in the right boxes. The main purpose of a shop is to gain feedback and insight from a prospect’s point of view and then use that as a performance tool. It seems easy to fill out a guest card\, tour the same vacant apartment 10 times\, and maybe ask for the application if they seem to like it. But is it really? Doesn’t that get a little monotonous? Whether you’ve been doing it for 10 days or 10 years\, let’s talk about how to get the lease by providing an experience through conversation that makes closing simple with every single person you tour your beautiful community with. Oh\, and yes\, let’s talk about how to pass the shop! \nIn this session\, you’ll learn: \n\nHow to go from “Treat everyone like a shopper” to “Treat everyone like a future resident”\nHow to break down the shop template and use it for your professional growth\nWhy picking up the phone is more important today than we think\nTo invite and persuade every prospect to live at your community\n\nPresented by:  Rachelle Ellington \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/k-i-s-s-how-to-pass-your-shop-and-get-the-lease/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/10/AdobeStock_103436425-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201029T130000
DTEND;TZID=America/Chicago:20201029T133000
DTSTAMP:20260404T081642
CREATED:20201017T191103Z
LAST-MODIFIED:20201017T191103Z
UID:22661-1603976400-1603978200@www.epmsonline.com
SUMMARY:K.I.S.S. - How to Pass Your Shop AND Get the Lease
DESCRIPTION:Passing a mystery shop is important\, but why? How? When? There is more to a shop form than getting checks in the right boxes. The main purpose of a shop is to gain feedback and insight from a prospect’s point of view and then use that as a performance tool. It seems easy to fill out a guest card\, tour the same vacant apartment 10 times\, and maybe ask for the application if they seem to like it. But is it really? Doesn’t that get a little monotonous? Whether you’ve been doing it for 10 days or 10 years\, let’s talk about how to get the lease by providing an experience through conversation that makes closing simple with every single person you tour your beautiful community with. Oh\, and yes\, let’s talk about how to pass the shop! \n  \n  \nIn this session\, you’ll learn: \n\nHow to go from “Treat everyone like a shopper” to “Treat everyone like a future resident”\nHow to break down the shop template and use it for your professional growth\nWhy picking up the phone is more important today than we think\nTo invite and persuade every prospect to live at your community\n\n  \nPresented by:  Rachelle Ellington \n \n  \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/k-i-s-s-how-to-pass-your-shop-and-get-the-lease-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/10/AdobeStock_103436425-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201022T130000
DTEND;TZID=America/Chicago:20201022T133000
DTSTAMP:20260404T081642
CREATED:20200926T211158Z
LAST-MODIFIED:20211113T001638Z
UID:17198-1603371600-1603373400@www.epmsonline.com
SUMMARY:Fair Housing - Keeping Compliant During COVID-19
DESCRIPTION:Wesley Aleshire has been presenting Fair Housing as an outstanding Multifamily Innovator\, and now he’s bringing us the tips we need to be sure to apply during these COVID-19 times! Did the changes you made to your rental policies during the Pandemic comply with Fair Housing regulations? Join us for this free presentation and have your pen and pencils ready!  \nDuring this presentation\, Wesley will discuss:  \n\nDisparate Treatment & Disparate Impact \nSexual Harassment and the FHA \nMarketing without Discrimination \nReasonable Accommodations \nReasonable Modifications \nTypes of Assistance Animals \nCOVID-19 The Impact of Protocols \nHUD & the CDC\n\nPresented by:  Wes Aleshire \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/fair-housing-keeping-compliant-during-covid-19/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/09/AdobeStock_271311293-300x199-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201022T130000
DTEND;TZID=America/Chicago:20201022T133000
DTSTAMP:20260404T081642
CREATED:20200926T211158Z
LAST-MODIFIED:20200926T211158Z
UID:22660-1603371600-1603373400@www.epmsonline.com
SUMMARY:Fair Housing - Keeping Compliant During COVID-19
DESCRIPTION:  \n \n  \nWesley Aleshire has been presenting Fair Housing as an outstanding Multifamily Innovator\, and now he’s bringing us the tips we need to be sure to apply during these COVID-19 times! Did the changes you made to your rental policies during the Pandemic comply with Fair Housing regulations? Join us for this free presentation and have your pen and pencils ready!  \n  \n  \n  \nDuring this presentation\, Wesley will discuss:  \n  \n\nDisparate Treatment & Disparate Impact \nSexual Harassment and the FHA \nMarketing without Discrimination \nReasonable Accommodations \nReasonable Modifications \nTypes of Assistance Animals \nCOVID-19 The Impact of Protocols \nHUD & the CDC\n\n  \nPresented by:  Wes Aleshire \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/fair-housing-keeping-compliant-during-covid-19-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/09/AdobeStock_271311293-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201008T130000
DTEND;TZID=America/Chicago:20201008T133000
DTSTAMP:20260404T081642
CREATED:20200920T222216Z
LAST-MODIFIED:20211113T001753Z
UID:17172-1602162000-1602163800@www.epmsonline.com
SUMMARY:10 Secrets of the Most Productive Executives
DESCRIPTION:Twenty-four hours are all we get – and most of those are not spent on-the-job.  During the past few months\, we’ve faced overwhelming physical\, emotional\, and financial challenges.  Now we need to take care of our own wellness.  Productivity is more essential now than ever before. \nLet’s move from the panic zone to the recovery zone!  Learn ten secrets from successful executives that you can own yourself!  Sue Weston will lead us through applying the theory of “Better\, faster\, more fun” to your meetings\, email\, and to-do lists. \nThese are gifts for you in a time that has not been very giving!  No matter how you’re doing now\, what you’re feeling\, this session will help you walk away energized and motivated!! \nLearning Objectives \n\nLearn and apply ten productivity secrets by using real-world scenarios from top non-industry executives and multi-taskers.\nLink productivity secrets to specific tasks and roles you hold.\nLearn tips for better meetings\, better emails\, and better to-do lists.\nNot just tips – You will get examples you can use today!\n\nPresented by:  Susan Weston \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/10-secrets-of-the-most-productive-executives/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/09/AdobeStock_294059124-300x194-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20201008T130000
DTEND;TZID=America/Chicago:20201008T133000
DTSTAMP:20260404T081642
CREATED:20200920T222216Z
LAST-MODIFIED:20200920T222216Z
UID:22659-1602162000-1602163800@www.epmsonline.com
SUMMARY:10 Secrets of the Most Productive Executives
DESCRIPTION:Twenty-four hours are all we get – and most of those are not spent on-the-job.  During the past few months\, we’ve faced overwhelming physical\, emotional\, and financial challenges.  Now we need to take care of our own wellness.  Productivity is more essential now than ever before. \nLet’s move from the panic zone to the recovery zone!  Learn ten secrets from successful executives that you can own yourself!  Sue Weston will lead us through applying the theory of “Better\, faster\, more fun” to your meetings\, email\, and to-do lists. \nThese are gifts for you in a time that has not been very giving!  No matter how you’re doing now\, what you’re feeling\, this session will help you walk away energized and motivated!! \nLearning Objectives \n\nLearn and apply ten productivity secrets by using real-world scenarios from top non-industry executives and multi-taskers.\nLink productivity secrets to specific tasks and roles you hold.\nLearn tips for better meetings\, better emails\, and better to-do lists.\nNot just tips – You will get examples you can use today!\n\n  \nPresented by:  Susan Weston \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/10-secrets-of-the-most-productive-executives-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/09/AdobeStock_294059124-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200924T130000
DTEND;TZID=America/Chicago:20200924T133000
DTSTAMP:20260404T081642
CREATED:20200910T175835Z
LAST-MODIFIED:20211113T001908Z
UID:17118-1600952400-1600954200@www.epmsonline.com
SUMMARY:Introduction to Emotional Intelligence
DESCRIPTION:Emotional Intelligence\, sometimes referred to as EQ (Emotional Quotient)\, has been cited as a greater contributor to personal and professional success than IQ (Intelligence Quotient). Statistics show that 85–87% of our success accounts from soft skills\, emotional intelligence\, and personal skills. The good news is that while IQ is innate\, EQ can be learned and developed. \nThe multifamily industry is not just about buildings of bricks and mortar. We’re in a business where building people matters even more. Emotional intelligence provides us with the skills to understand ourselves and others on a deeper level. This understanding can support us in making better choices in our actions and reactions. \nThis webinar will get you started on the path toward achieving greater EQ. You’ll be able to explain what emotional intelligence is and why it is important\, identify what elements contribute to EQ\, and apply daily techniques to increase your emotional quotient. \nPresented by:  Kathy Vance \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/introduction-to-emotional-intelligence/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/09/AdobeStock_264222381-300x210-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200924T130000
DTEND;TZID=America/Chicago:20200924T133000
DTSTAMP:20260404T081642
CREATED:20200910T175835Z
LAST-MODIFIED:20200910T175835Z
UID:22658-1600952400-1600954200@www.epmsonline.com
SUMMARY:Introduction to Emotional Intelligence
DESCRIPTION:Emotional Intelligence\, sometimes referred to as EQ (Emotional Quotient)\, has been cited as a greater contributor to personal and professional success than IQ (Intelligence Quotient). Statistics show that 85–87% of our success accounts from soft skills\, emotional intelligence\, and personal skills. The good news is that while IQ is innate\, EQ can be learned and developed. \nThe multifamily industry is not just about buildings of bricks and mortar. We’re in a business where building people matters even more. Emotional intelligence provides us with the skills to understand ourselves and others on a deeper level. This understanding can support us in making better choices in our actions and reactions. \nThis webinar will get you started on the path toward achieving greater EQ. You’ll be able to explain what emotional intelligence is and why it is important\, identify what elements contribute to EQ\, and apply daily techniques to increase your emotional quotient. \n  \nPresented by:  Kathy Vance \n  \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/introduction-to-emotional-intelligence-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/09/AdobeStock_264222381-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200910T130000
DTEND;TZID=America/Chicago:20200910T133000
DTSTAMP:20260404T081642
CREATED:20200820T175054Z
LAST-MODIFIED:20211113T002148Z
UID:17001-1599742800-1599744600@www.epmsonline.com
SUMMARY:When "CALM DOWN" Doesn't Cut It - How to De-escalate Conflict and Keep Your Cool
DESCRIPTION:Dealing with difficult people in the workplace is nothing new to multifamily professionals. However\, dealing with difficult people amid a global pandemic adds an extra layer of tension that could drive you (or your customer) over the edge. In this session Katie shares the do’s and don’ts of de-escalating conflict while guiding participants through techniques that can easily be used to turn confrontation into compromise. \nAttendees of this session will: \n\nLearn how to anticipate a potential conflict\nIdentify the necessary skills for de-escalating conflict\nObtain self-regulation techniques\nGain tips for handling hot button issues\, such as residents not wearing a mask\n\nPresented by:  Katie Rigsby\, CAPS \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/when-calm-down-doesnt-cut-it-how-to-de-escalate-conflict-and-keep-your-cool/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/09/AdobeStock_69793015-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200910T130000
DTEND;TZID=America/Chicago:20200910T133000
DTSTAMP:20260404T081642
CREATED:20200820T175054Z
LAST-MODIFIED:20200820T175054Z
UID:22657-1599742800-1599744600@www.epmsonline.com
SUMMARY:When "CALM DOWN" Doesn't Cut It - How to De-escalate Conflict and Keep Your Cool
DESCRIPTION:  \nDealing with difficult people in the workplace is nothing new to multifamily professionals. However\, dealing with difficult people amid a global pandemic adds an extra layer of tension that could drive you (or your customer) over the edge. In this session Katie shares the do’s and don’ts of de-escalating conflict while guiding participants through techniques that can easily be used to turn confrontation into compromise. \n  \n  \nAttendees of this session will: \n\nLearn how to anticipate a potential conflict\nIdentify the necessary skills for de-escalating conflict\nObtain self-regulation techniques\nGain tips for handling hot button issues\, such as residents not wearing a mask\n\n  \nPresented by:  Katie Rigsby\, CAPS \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/when-calm-down-doesnt-cut-it-how-to-de-escalate-conflict-and-keep-your-cool-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/08/AdobeStock_69793015.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200826T130000
DTEND;TZID=America/Chicago:20200826T133000
DTSTAMP:20260404T081642
CREATED:20200718T165821Z
LAST-MODIFIED:20211113T002304Z
UID:16823-1598446800-1598448600@www.epmsonline.com
SUMMARY:Dr. D's Vitamin E (Encouragement)
DESCRIPTION:In a time when everyone is challenged by uncertainty\, fear\, anxiety and riding an emotional roller coaster\, we are also seeking solace from reliable and trustworthy sources. Dr. D offers a hearty dose of Vitamin E (Encouragement)! Debbie Phillips has been a trusted advisor\, educator\, coach and source of inspiration to industry professionals for over 30 years. She has helped thousands of people find their source of inspiration in times of victory and defeat. Debbie combines practical tips for navigating change with proven solutions for approaching ambiguity\, angst and anger. Her approach comes from understanding how emotions drive performance and her depth of experience dealing with others who are weak\, disillusioned and skeptical. In a short 30 minutes\, Debbie covers the following topics: \n• Shifting gears…. From “fear to focus”\n• Creating routines that anchor clarity\n• Techniques for strengthening your “mental muscle” \nPresented by:  Dr. Debbie Phillips \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/dr-ds-vitamin-e-encouragement/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/07/AdobeStock_332199710-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200826T130000
DTEND;TZID=America/Chicago:20200826T133000
DTSTAMP:20260404T081642
CREATED:20200718T165821Z
LAST-MODIFIED:20200718T165821Z
UID:22655-1598446800-1598448600@www.epmsonline.com
SUMMARY:Dr. D's Vitamin E (Encouragement)
DESCRIPTION:In a time when everyone is challenged by uncertainty\, fear\, anxiety and riding an emotional roller coaster\, we are also seeking solace from reliable and trustworthy sources. Dr. D offers a hearty dose of Vitamin E (Encouragement)! Debbie Phillips has been a trusted advisor\, educator\, coach and source of inspiration to industry professionals for over 30 years. She has helped thousands of people find their source of inspiration in times of victory and defeat. Debbie combines practical tips for navigating change with proven solutions for approaching ambiguity\, angst and anger. Her approach comes from understanding how emotions drive performance and her depth of experience dealing with others who are weak\, disillusioned and skeptical. In a short 30 minutes\, Debbie covers the following topics: \n  \n• Shifting gears…. From “fear to focus”\n• Creating routines that anchor clarity\n• Techniques for strengthening your “mental muscle” \n  \nPresented by:  Dr. Debbie Phillips \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/dr-ds-vitamin-e-encouragement-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/07/AdobeStock_332199710-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200813T130000
DTEND;TZID=America/Chicago:20200813T133000
DTSTAMP:20260404T081642
CREATED:20200730T172722Z
LAST-MODIFIED:20211113T002421Z
UID:16873-1597323600-1597325400@www.epmsonline.com
SUMMARY:Leadership: Your Team Needs These 7 Skills from You NOW
DESCRIPTION:The pandemic\, the recession\, racial justice protests have given us a challenging environment in which to lead our essential teams. Even August’s “On-Site Teams Day” can’t give us enough ways to show our appreciation. Are you running low on leadership ideas? In June 2020 (yes\, less than 60 days ago)\, Leadership IQ asked over 21\,000 employees how well their leaders were doing and what they should be doing to lead them now – after four months of ongoing tension and pressure. \nSurvey Finding 1: \nLess than 30% of employees felt like their leader was open to using ideas and practices from outside the company and industry to improve performance. Are you listening? Are you encouraging new thoughts? This skill is so important right now because it triggers inspiration and effort. The more open you are to new ideas\, the more an employee will be inspired to give his or her best. \nAttend this webinar and learn the other six findings your team needs to feel inspired and motivated. You can make an even more substantial difference in how each employee feels about their work and themselves. \nPresented by:  Susan Weston \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/leadership-your-team-needs-these-7-skills-from-you-now/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/07/teamleadercropped-300x152-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200813T130000
DTEND;TZID=America/Chicago:20200813T133000
DTSTAMP:20260404T081642
CREATED:20200730T172722Z
LAST-MODIFIED:20200730T172722Z
UID:22656-1597323600-1597325400@www.epmsonline.com
SUMMARY:Leadership: Your Team Needs These 7 Skills from You NOW
DESCRIPTION:The pandemic\, the recession\, racial justice protests have given us a challenging environment in which to lead our essential teams. Even August’s “On-Site Teams Day” can’t give us enough ways to show our appreciation. Are you running low on leadership ideas? In June 2020 (yes\, less than 60 days ago)\, Leadership IQ asked over 21\,000 employees how well their leaders were doing and what they should be doing to lead them now – after four months of ongoing tension and pressure. \n  \nSurvey Finding 1: \nLess than 30% of employees felt like their leader was open to using ideas and practices from outside the company and industry to improve performance. Are you listening? Are you encouraging new thoughts? This skill is so important right now because it triggers inspiration and effort. The more open you are to new ideas\, the more an employee will be inspired to give his or her best. \nAttend this webinar and learn the other six findings your team needs to feel inspired and motivated. You can make an even more substantial difference in how each employee feels about their work and themselves. \n  \nPresented by:  Susan Weston \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/leadership-your-team-needs-these-7-skills-from-you-now-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/07/teamleadercropped.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200730T130000
DTEND;TZID=America/Chicago:20200730T133000
DTSTAMP:20260404T081642
CREATED:20200706T170156Z
LAST-MODIFIED:20211113T002542Z
UID:16760-1596114000-1596115800@www.epmsonline.com
SUMMARY:Diversity and Bias - Awareness Can Lead to Change
DESCRIPTION:Everyone has some form of bias\, even it it is unconscious. However\, there is no place for bias in business\, particularly in multifamily housing. Learn how to identify and weed out your own biases to help you ensure you are providing the best service possible. In this webinar\, we will work to: \n\nIdentify what is meant by diversity and biases\nRecognize personal biases and create different responses\nDesign actions to build awareness and change responses within personal and professional circles\n\nPresented by:  Kathy Vance \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/diversity-and-bias-awareness-can-lead-to-change/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/07/AdobeStock_97461199-300x260-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200730T130000
DTEND;TZID=America/Chicago:20200730T133000
DTSTAMP:20260404T081642
CREATED:20200706T170156Z
LAST-MODIFIED:20200706T170156Z
UID:22653-1596114000-1596115800@www.epmsonline.com
SUMMARY:Diversity and Bias - Awareness Can Lead to Change
DESCRIPTION:  \nEveryone has some form of bias\, even it it is unconscious. However\, there is no place for bias in business\, particularly in multifamily housing. Learn how to identify and weed out your own biases to help you ensure you are providing the best service possible. In this webinar\, we will work to: \n  \n  \n  \n  \n\nIdentify what is meant by diversity and biases\nRecognize personal biases and create different responses\nDesign actions to build awareness and change responses within personal and professional circles\n\n  \nPresented by:  Kathy Vance \n  \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/diversity-and-bias-awareness-can-lead-to-change-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/07/AdobeStock_97461199-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200723T130000
DTEND;TZID=America/Chicago:20200723T133000
DTSTAMP:20260404T081642
CREATED:20200714T171845Z
LAST-MODIFIED:20211113T002656Z
UID:16787-1595509200-1595511000@www.epmsonline.com
SUMMARY:Virtual Leasing: Your Success Depends on It!
DESCRIPTION:Face masks\, hand sanitizing\, social distancing\, pivoting and now virtual tours are now commonplace terms. In today’s new normal and new trends have emerged\, has our focus on leasing diminished? Have we adjusted our leasing and communication skills in the right areas or have we allowed these chaotic times to jeopardize the leasing experience. \nJoin us as we explore the data surrounding mystery shop results on 3\,000 virtual tours conducted by Ellis Partners in Management Solutions (EPMS). Learn the effective tour types\, and other areas of focus needed to ‘wow’ your prospects to create a phenomenal leasing experience. \nPresented by:  Rachelle Ellington \n \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/virtual-leasing-your-success-depends-on-it/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/07/AdobeStock_350109863-271x300-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200723T130000
DTEND;TZID=America/Chicago:20200723T133000
DTSTAMP:20260404T081642
CREATED:20200714T171845Z
LAST-MODIFIED:20200714T171845Z
UID:22654-1595509200-1595511000@www.epmsonline.com
SUMMARY:Virtual Leasing: Your Success Depends on It!
DESCRIPTION:  \nFace masks\, hand sanitizing\, social distancing\, pivoting and now virtual tours are now commonplace terms. In today’s new normal and new trends have emerged\, has our focus on leasing diminished? Have we adjusted our leasing and communication skills in the right areas or have we allowed these chaotic times to jeopardize the leasing experience. \n  \nJoin us as we explore the data surrounding mystery shop results on 3\,000 virtual tours conducted by Ellis Partners in Management Solutions (EPMS). Learn the effective tour types\, and other areas of focus needed to ‘wow’ your prospects to create a phenomenal leasing experience. \n  \nPresented by:  Rachelle Ellington \n \n  \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/virtual-leasing-your-success-depends-on-it-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/07/AdobeStock_350109863.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200716T130000
DTEND;TZID=America/Chicago:20200716T133000
DTSTAMP:20260404T081642
CREATED:20200706T163701Z
LAST-MODIFIED:20211113T002843Z
UID:16758-1594904400-1594906200@www.epmsonline.com
SUMMARY:Diversity - Shifting from Tolerance to Inclusion
DESCRIPTION:The world is filled with many different kinds of people from various nations\, cultures\, creeds and backgrounds. For those working in the multifamily industry\, it is uniquely important to create an equitable and inclusive environment for everyone from prospects to residents to coworkers and everyone in between. In this webinar\, we’ll discuss how to: \n\nIdentify what is meant by diversity and inclusion\nSummarize needs to improve opportunity\nRecall activities that can positively impact inclusion within the organization\n\nPresented by:  Kathy Vance \n  \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/diversity-shifting-from-tolerance-to-inclusion/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/07/AdobeStock_321620653-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200716T130000
DTEND;TZID=America/Chicago:20200716T133000
DTSTAMP:20260404T081642
CREATED:20200706T163701Z
LAST-MODIFIED:20200706T163701Z
UID:22652-1594904400-1594906200@www.epmsonline.com
SUMMARY:Diversity - Shifting from Tolerance to Inclusion
DESCRIPTION:The world is filled with many different kinds of people from various nations\, cultures\, creeds and backgrounds. For those working in the multifamily industry\, it is uniquely important to create an equitable and inclusive environment for everyone from prospects to residents to coworkers and everyone in between. In this webinar\, we’ll discuss how to: \n  \n\nIdentify what is meant by diversity and inclusion\nSummarize needs to improve opportunity\nRecall activities that can positively impact inclusion within the organization\n\n  \nPresented by:  Kathy Vance \n  \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/diversity-shifting-from-tolerance-to-inclusion-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/07/AdobeStock_321620653.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200709T130000
DTEND;TZID=America/Chicago:20200709T133000
DTSTAMP:20260404T081642
CREATED:20200625T135914Z
LAST-MODIFIED:20211113T002954Z
UID:16667-1594299600-1594301400@www.epmsonline.com
SUMMARY:Confessions of a Leasing Agent
DESCRIPTION:In this webinar\, you will hear the “confessions of a leasing agent” and learn the tips and tools to seek out potential residents and take your community to the next level! Explore methods to cultivate leads\, both online through social media as well as through the classic telephone channel. Understand how generational differences impact the service needs of the individual prospect and learn to develop top notch service skills\, effective resident retention and the art of closing the sale. In this session\, we’ll discuss how to: \n\nAvoid awkward techniques that lead to the loss of a qualified prospect\nFoster lasting relationships to solidify resident retention\nUtilize focused outreach initiatives to increase rentals and referrals\nDevelop skills to effectively and clearly communicate with\nLearn how to identify the best qualified prospects to help avoid wasted time\nEasily overcome leasing objections and sail through to close\n\nPresented by:  Donna Hickey \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/confessions-of-a-leasing-agent/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/06/AdobeStock_197974009-300x199-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200709T130000
DTEND;TZID=America/Chicago:20200709T133000
DTSTAMP:20260404T081642
CREATED:20200625T135914Z
LAST-MODIFIED:20200625T135914Z
UID:22651-1594299600-1594301400@www.epmsonline.com
SUMMARY:Confessions of a Leasing Agent
DESCRIPTION:In this webinar\, you will hear the “confessions of a leasing agent” and learn the tips and tools to seek out potential residents and take your community to the next level! Explore methods to cultivate leads\, both online through social media as well as through the classic telephone channel. Understand how generational differences impact the service needs of the individual prospect and learn to develop top notch service skills\, effective resident retention and the art of closing the sale. In this session\, we’ll discuss how to: \n  \n  \n  \n\nAvoid awkward techniques that lead to the loss of a qualified prospect\nFoster lasting relationships to solidify resident retention\nUtilize focused outreach initiatives to increase rentals and referrals\nDevelop skills to effectively and clearly communicate with\nLearn how to identify the best qualified prospects to help avoid wasted time\nEasily overcome leasing objections and sail through to close\n\nPresented by:  Donna Hickey \n  \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/confessions-of-a-leasing-agent-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/06/AdobeStock_197974009-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200625T130000
DTEND;TZID=America/Chicago:20200625T133000
DTSTAMP:20260404T081642
CREATED:20200615T155018Z
LAST-MODIFIED:20211113T003059Z
UID:16612-1593090000-1593091800@www.epmsonline.com
SUMMARY:Adaptability - Be a Game Changer
DESCRIPTION:To adapt you must be open to change\, the tools you need to conquer uncertainty—emotional tolerance\, mental fortitude\, communication\, spiritual guidance—will allow you to triumph over change and press on. Learn the tools for success in adapting to a whole new virtual world. \nPresented by:  Lise Rozier \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/adaptability-be-a-game-changer/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/06/AdobeStock_95099282-300x200-1.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200625T130000
DTEND;TZID=America/Chicago:20200625T133000
DTSTAMP:20260404T081642
CREATED:20200615T155018Z
LAST-MODIFIED:20200615T155018Z
UID:22650-1593090000-1593091800@www.epmsonline.com
SUMMARY:Adaptability - Be a Game Changer
DESCRIPTION:To adapt you must be open to change\, the tools you need to conquer uncertainty—emotional tolerance\, mental fortitude\, communication\, spiritual guidance—will allow you to triumph over change and press on. Learn the tools for success in adapting to a whole new virtual world. \n  \n  \n  \n  \nPresented by:  Lise Rozier \n \n  \n  \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/adaptability-be-a-game-changer-2/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/06/AdobeStock_95099282-scaled.jpeg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20200617T130000
DTEND;TZID=America/Chicago:20200617T133000
DTSTAMP:20260404T081642
CREATED:20200610T151636Z
LAST-MODIFIED:20211113T003417Z
UID:16581-1592398800-1592400600@www.epmsonline.com
SUMMARY:Self-Guided Tours - Now What?
DESCRIPTION:Self-guided tours truly are the new frontier in multifamily housing. Conventional wisdom in the industry has been that customers need associates to show them around and lead them through the process. Yet surveys tell us that more and more rental customers want increased levels of independence and autonomy during the sales and leasing process. So what do you do? In this webinar you’ll discover how to find the right balance between engagement and autonomy; independence and connection\, so that you’re giving your customers what they truly want and need to make the right decision. \n  \nPresented by:  Rommel Anacan \n \n  \nRegister now \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/self-guided-tours-now-what/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2020/06/AdobeStock_269710951-scaled.jpeg
END:VEVENT
END:VCALENDAR