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DTSTART;TZID=America/Chicago:20170713T130000
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UID:5015-1499950800-1499952600@www.epmsonline.com
SUMMARY:Make a Great First Impression and Build Lasting Rapport
DESCRIPTION:Register now \nWith every first impression\, you are evaluated by the person you meet. The first impression can be nearly impossible to reverse and it sets the tone for the rest of your engagements throughout your relationship. In this webinar\, we will discuss how to create the ultimate first impression and build rapport that lasts. \nPresented by: \n \n  \n  \n  \nMisty Sanford \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/make-a-great-first-impression-and-build-lasting-rapport/
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DTSTART;TZID=America/Chicago:20170713T130000
DTEND;TZID=America/Chicago:20170713T133000
DTSTAMP:20261024T230254
CREATED:20170613T200439Z
LAST-MODIFIED:20170613T200439Z
UID:22595-1499950800-1499952600@www.epmsonline.com
SUMMARY:Make a Great First Impression and Build Lasting Rapport
DESCRIPTION:Register now \nWith every first impression\, you are evaluated by the person you meet. The first impression can be nearly impossible to reverse and it sets the tone for the rest of your engagements throughout your relationship. In this webinar\, we will discuss how to create the ultimate first impression and build rapport that lasts. \nPresented by: \n \n  \n  \n  \nMisty Sanford \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/make-a-great-first-impression-and-build-lasting-rapport-2/
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20170727T130000
DTEND;TZID=America/Chicago:20170727T133000
DTSTAMP:20261024T230254
CREATED:20170625T210856Z
LAST-MODIFIED:20211113T150314Z
UID:5028-1501160400-1501162200@www.epmsonline.com
SUMMARY:Giving Feedback to People Who Cry\, Yell\, or Get Defensive
DESCRIPTION:  \nRegister now \nGiving clear\, thoughtful feedback is a hallmark of a professional. Whether you are a supervisor giving feedback to an associate or just a coworker trying to ask a peer to do something differently\, how you handle the conversation is critical. To make things tougher\, what if the recipient cries\, yells\, or gets overly defensive at your comments? From this webinar\, you will take home tools to: \n\nEffectively give ANY feedback to ANYONE using the SBI model\nStay focused as you conduct the conversation with 4 tips to remember\nManage the crying reaction\nAdjust YOUR comments to a yelling recipient\nGet through to a defensive associate\n\nPresented by: \n \n  \nSusan E. Weston \, CAM CAPS\, NAAEI Senior Faculty \n  \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/giving-feedback-people-cry-yell-get-defensive/
ATTACH;FMTTYPE=image/jpeg:https://www.epmsonline.com/wp-content/uploads/2017/06/iStock-503170570-300x200-1.jpeg
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DTSTART;TZID=America/Chicago:20170727T130000
DTEND;TZID=America/Chicago:20170727T133000
DTSTAMP:20261024T230254
CREATED:20170625T210856Z
LAST-MODIFIED:20170625T210856Z
UID:22596-1501160400-1501162200@www.epmsonline.com
SUMMARY:Giving Feedback to People Who Cry\, Yell\, or Get Defensive
DESCRIPTION:Register now \nGiving clear\, thoughtful feedback is a hallmark of a professional. Whether you are a supervisor giving feedback to an associate or just a coworker trying to ask a peer to do something differently\, how you handle the conversation is critical. To make things tougher\, what if the recipient cries\, yells\, or gets overly defensive at your comments? From this webinar\, you will take home tools to: \n  \n\nEffectively give ANY feedback to ANYONE using the SBI model\nStay focused as you conduct the conversation with 4 tips to remember\nManage the crying reaction\nAdjust YOUR comments to a yelling recipient\nGet through to a defensive associate\n\nPresented by: \n \n  \n  \n  \n  \nSusan E. Weston \, CAM CAPS\, NAAEI Senior Faculty \n  \nNote: The time listed for the webinar is Central time. \nPlease adjust for your own time zone:\n11:00 AM Pacific time\n12:00 PM Mountain time\n2:00 PM Eastern time
URL:https://www.epmsonline.com/event/giving-feedback-people-cry-yell-get-defensive-2/
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