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SUMMARY:Lease Like a Pro!
DESCRIPTION:A Leasing webinar by the one and only Donna Hickey\, Professional Speaker/Author/Consultant!\nOh\, man\, 2020 and 2021 were crazy years\, and here we are in 2022\, you want to become someone new?! \nA leasing “Rock Star”!!! \nIn this fast-paced 30-minute leasing training showdown\, we will shake out new and improved leasing techniques. Whether you are affordable housing\, market rate\, new construction\, or legacy\, there is something for you. \nDo you work in a high-rise\, garden-style community or boutique property? Do you manage a senior building\, a renovation\, or Tax Credit? Donna can give you hints and tips to gain a higher than 33% closing ratio! \nStill in the trenches’ even after 42 years in the industry\, Donna Hickey has seen property management from many perspectives. Having started in leasing\, she has touched most positions. Today she is running a property in Chicago with 1115 apartments\, five towers\, 3000 residents\, and 40 staff members. After three years\, she maintained a 96 % occupancy\, less than 1.8 % delinquency\, and only had five residents who did not pay related to covid. Lastly\, the NRI increased by 8%. \nHow did Donna make this happen? \nSince 2000\, Donna has owned and managed her own consultant company strictly for the multifamily industry. She has worked all over the country\, providing workshops\, lease-up\, and a series of management roles. If you are willing to put in the effort\, you will reap the fruit of the proverbial leasing tree! She knows this to be true. \nIf you’re not diving on the phone when it rings\, who is – Telephone Techniques that work on the first call. Follow up and scripts no one else is using. Touring Tips\, dialog that moves past talking about the weather and the price of gas. \nCan’t join us live? That’s ok! Register for our webinar\, and we’ll send a recording with the PowerPoint presentation so you (and your team) can follow along when it’s convenient for you! \n\n \n  \n\nPresented by: \n\n \nDonna Hickey \n  \n  \n  \nReturn to Webinars
URL:https://www.epmsonline.com/event/lease-like-a-pro/
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SUMMARY:Better Calls for Better Maintenance Efficiency - Service Matters!
DESCRIPTION:Better Calls for Better Maintenance Efficiency with Craig Bartholomew and Krista Washbourne and moderated by Elizabeth Hansen with Interplay Learning! \nHear from Multifamily experts Craig Bartholomew and Krista Washbourne on the secrets to more effective maintenance calls. Our presenters will discuss all of the following topics in just 30 minutes! \n\nHow to utilize the Diagnostic Tree to its total capacity\nThe power of early and correct diagnosis\nHow better training helps mitigate diagnostic errors\nTips and tricks for accurately closed service requests\n\nCan’t join us live? That’s ok! Register for our webinar\, and we’ll send a recording with the PowerPoint presentation so you (and your team) can follow along when it’s convenient for you! \n\n \n\nPresented by: \n\n \nBartholomew Craig \n  \n \nKrista Washbourne \n  \n  \n \nElizabeth Hansen – Moderator \n  \n  \nReturn to Webinars
URL:https://www.epmsonline.com/event/better-calls-for-better-maintenance-efficiency-service-matters/
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