Customized Surveys

  • Distribute surveys and evaluate additional variables affecting stakeholders (owners/property management firms/employees) and apartment communities
  • Provide data analysis of customer feedback and actionable insight based on your resident’s experience at the community.

Distribute surveys and evaluate additional variables affecting stakeholders (owners/property management firms/employees) and apartment communities through:

  • Annual resident surveys
  • Employee surveys
  • Client surveys
  • Development surveys
  • Amenity surveys

Provide data analysis of customer feedback focused on your specific objectives.

Ellis resident surveys can help you specifically focus on key business processes derived from the data collection of relevant variables in your daily site operations. After our detailed analysis of this data, we outline easy-to-understand, actionable items via our easy-tonavigate customer interface. Unlike traditional apartment resident survey companies, Ellis’ five-touch-point resident surveys program not only leaves you with the tactical data to which you are accustomed but, more importantly, it spells out the bigger picture of strategic focus points. This enables you to immediately begin refining processes to boost net operating income by improving resident retention and conversion through increasing customer loyalty over time.

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