Acquiring a new customer is great, but retaining one you already have is even better! What is the best way to retain your residents? Start with “Why”.
Begin with a Mission; the “Why”
Establishing a mission, or a “Why”, is about making clear what you stand for as a company. This should be focused around doing well for your residents and the surrounding community. Your customers will feel more of a connection and appreciation of your company when they can connect with your mission. Read More