5 Professional Behaviors That Will Get You Noticed

Today’s employment marketplace is unlike it has been in decades. The “Great Resignation” has necessitated employers to step up their compensation game, but this doesn’t mean that you can promote yourself without effort. Let’s discuss five professional behaviors that will get you noticed and the value of self-promotion. 1. Get Yourself Unstuck It’s difficult to […]

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4 Key Components that Impact Communication and Tone at Work

Young businessman in effective communication concept

One of the most important ingredients in any relationship is communication. This even extends into our business relationships with our supervisors, teammates, and customers. So much time and effort is saved when you are able to communicate effectively, and this, combined with appropriate tone, can go a long way towards strengthening your relationships. We’ll delve […]

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Addressing the Baby Elephants in the Leasing Conversation


The idiom “the elephant in the room” often suggests there is an obvious and hefty issue or discussion point, yet no one involved in the conversation wants to confront it so they pretend it is not there. Unfortunately, there are large elephants lurking around in many leasing conversations that go unacknowledged. For example, our old […]

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5 Sales Steps to Give Customers the Whole Kit & Caboodle

Who is our customer? What is the key to our success?  How can we improve leasing performance? Training directors are asking themselves these questions and many more as they focus on improving leasing performance because they understand that overall success primarily depends on how many customers are closed and how many of those are retained. […]

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A Rising Tide Lifts All Boats


“Employee engagement is the emotional commitment the employee has to the organization and its goals. This emotional commitment means engaged employees actually care about their work and their company. They don’t work just for a paycheck, or just for the next promotion, but work on behalf of the organization’s goals.” – Kevin Kruse Employee engagement […]

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Upcoming Events

  1. Lease Like a Pro!

    May 19, 2022 @ 1:00 pm - 1:30 pm CDT
  2. Better Calls for Better Maintenance Efficiency – Service Matters!

    May 26, 2022 @ 1:00 pm - 1:30 pm CDT
  3. There’s No App for THAT! Providing Personal Customer Service and Utilizing Technology

    June 9, 2022 @ 1:00 pm - 1:30 pm CDT