Category: Employee Engagement & Retention: Connecting with and Keeping Star Talent

Every apartment community has a personality. In fact, if you were to divide up all of the apartment communities in your company portfolio, it is likely that each one would […]

When we mistake a high-performing employee for a high-potential one we are making a costly error in management and are risking the loss of real talent. Yet, we are all […]

Companies invest every day in customer retention. They hope their customers will return and recommend their product/service to a friend or family member. What about employee retention? What would happen […]

A friend of mine recently sent me a link to a Harvard Business Review (HBR) blog post, “Solving Gen Y’s Passion Problem“. I would encourage you to take the time […]

While many executives agree that keeping the customer happy is the key to increased profitability, few pinpoint their employees as their most important customer. The customer base most focused on […]