Ellis, Partners in Management Solutions specializes in helping the multifamily industry achieve their business goals by optimizing the customer experience at key touch points from initial visit to move-out. through our Apartment Mystery Shops, Resident Surveys, and Training solutions. We’ll let you know how you’re doing, and show you how you can do better.

Mystery Shops

How are your on-site leasing teams performing? We can help find out with trained secret shoppers.

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ATTAIN

Our Mystery Shops help you attract new quality customers and convert quality leads.

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Resident Surveys

Would your residents recommend you? We can help find out with ratings and reviews.

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RETAIN

Our Resident Surveys help you identify opportunities to increase customer loyalty.

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Training

Are you getting the best possible results for your properties? Our professional training will help.

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GAIN

Our Training solutions improve employee performance for greater company success.

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