How Can We Help?


Support: Ellis Partners in Management Solutions is here to help. 

Contact Us by Phone

Contact Us by Email

[email protected]

In the meantime, we have provided a list of Frequently Asked Questions (FAQ) that may provide the information you need.  

Frequently Asked Questions (FAQ)

How do I log onto Ellis Partners as a mystery shopping or survey client?

To log onto the Ellis customer dashboard, you will need to visit the login page on our website

I forgot my username and password – or – my username and password are not working.

Your login page will have a “forgot password” link that will help you reset your password.

If you are unsuccessful in resetting your password or forget your username, email [email protected] with your first and last name, as well as the name of your property management company. Ellis Partners offers the highest quality support and customer service. To this, we are committed at all touchpoints. Our clients gain 24/7 access to a wealth of multifamily industry knowledge and expertise, as well as the peace of mind that comes from being partnered with the best.