View our full list of 2021 Webinar Events!
10 Tips for Exceptional Customer Service
May 27, 2021 @ 1:00 pm - 1:30 pm CDT
There are more opportunities in today’s workplace environment than ever before to exceed our customers’ expectations. Exceeding expectations regularly is the best way to retain loyalty! We already know it’s five times harder to win a new prospect than to keep an existing resident, so your team must build long-lasting relationships.
During our 10 Tips for Exceptional Customer Service session, Wesley Aleshire will discuss tips that make a notable difference in the way our customers and those we work around perceive our level of customer service. Welsey will also share best practices that all of us in Multifamily need to master:
- Standing out above the competition
- Relationship building
- Reading and using body language
- Providing support to others
- Empathizing with others
This 10 Tips for Exceptional Customer Service webinar is an experience for all positions, including maintenance and management.
Presented by: Wes Aleshire
Note: The time listed for the webinar is Central time.
Please adjust for your own time zone:
11:00 AM Pacific time
12:00 PM Mountain time
2:00 PM Eastern time