Thank you for joining our 2023 Webinar Series!
Improving Communication and Tone at Work
Join married couple and wellness and leadership consultants Alisha and Michael Leytem in understanding how to be more effective with your communication and tone at work. Being intentional and aware of how you communicate and speak to colleagues profoundly impacts your leadership and relationships. In this 45-minute webinar, Alisha and Michael will share powerful […]
The State of Fraud in Property Management – Do You Have a Plan?
Fraud has exploded in property management. Join national speaker and Vice President of TransUnion, Maitri Johnson, to explore the following questions: Do you know what this fraud looks like? Do you have tools in place to help you reduce the risk of fraud? Do you know the different types of fraud that could be […]
The State of Fraud in Property Management – Do You Have a Plan?
Fraud has exploded in property management. Join national speaker and Vice President of TransUnion, Maitri Johnson, to explore the following questions: Do you know what this fraud looks like? Do you have tools in place to help you reduce the risk of fraud? Do you know the different types of fraud that could be happening […]
12 Ways to Improve Written Warnings
Recent surveys are predicting that over 50% of the workforce expects to leave their job in 2021. That is a frightening prospect! We already face critical industry turnover and constant job vacancies. Almost makes you NOT want to discipline and risk losing one of your staffers…. almost! We know unaddressed insubordination, bad attitudes, and […]
12 Ways to Improve Written Warnings
Recent surveys are predicting that over 50% of the workforce expects to leave their job in 2021. That is a frightening prospect! We already face critical industry turnover and constant job vacancies. Almost makes you NOT want to discipline and risk losing one of your staffers…. almost! We know unaddressed insubordination, bad attitudes, and poor […]
Cybersecurity Awareness
Learn the Do’s and Don’t's and Become a Human “Firewall” 2020 was a wake-up call for most of us. It also forced us to depend on technology to keep doing our jobs. For many multifamily properties and property management companies, the transition to virtual was challenging because it was foreign, and, quite frankly, most companies […]
Cybersecurity Awareness
Learn the Do’s and Don’t's and Become a Human “Firewall” 2020 was a wake-up call for most of us. It also forced us to depend on technology to keep doing our jobs. For many multifamily properties and property management companies, the transition to virtual was challenging because it was foreign, and, […]
10 Tips for Exceptional Customer Service
There are more opportunities in today's workplace environment than ever before to exceed our customers’ expectations. Exceeding expectations regularly is the best way to retain loyalty! We already know it's five times harder to win a new prospect than to keep an existing resident, so your team must build long-lasting relationships. During our 10 Tips […]
10 Tips for Exceptional Customer Service
There are more opportunities in today's workplace environment than ever before to exceed our customers’ expectations. Exceeding expectations regularly is the best way to retain loyalty! We already know it's five times harder to win a new prospect than to keep an existing resident, so your team must build long-lasting relationships. During […]
The Top 5 Shop Questions Your Competitors Are Missing
An insider look at the Top 5 most essential shop questions Rachelle Ellington is back with the Mystery Shop information you need! She wants to share the Top 5 most missed questions by your competitors! Why? So, you and your team can be sure to deliver a prospect experience that will consistently result in making […]