Thank you for joining our 2023 Webinar Series!
Virtual Leasing: Your Success Depends on It!
Face masks, hand sanitizing, social distancing, pivoting and now virtual tours are now commonplace terms. In today’s new normal and new trends have emerged, has our focus on leasing diminished? Have we adjusted our leasing and communication skills in the right areas or have we allowed these chaotic times to jeopardize the leasing experience. Join […]
Diversity and Bias – Awareness Can Lead to Change
Everyone has some form of bias, even it it is unconscious. However, there is no place for bias in business, particularly in multifamily housing. Learn how to identify and weed out your own biases to help you ensure you are providing the best service possible. In this webinar, we will work to: […]
Diversity and Bias – Awareness Can Lead to Change
Everyone has some form of bias, even it it is unconscious. However, there is no place for bias in business, particularly in multifamily housing. Learn how to identify and weed out your own biases to help you ensure you are providing the best service possible. In this webinar, we will work to: Identify what is […]
Leadership: Your Team Needs These 7 Skills from You NOW
The pandemic, the recession, racial justice protests have given us a challenging environment in which to lead our essential teams. Even August’s “On-Site Teams Day” can’t give us enough ways to show our appreciation. Are you running low on leadership ideas? In June 2020 (yes, less than 60 days ago), Leadership IQ asked over 21,000 […]
Leadership: Your Team Needs These 7 Skills from You NOW
The pandemic, the recession, racial justice protests have given us a challenging environment in which to lead our essential teams. Even August’s “On-Site Teams Day” can’t give us enough ways to show our appreciation. Are you running low on leadership ideas? In June 2020 (yes, less than 60 days ago), Leadership IQ asked over 21,000 […]
Dr. D’s Vitamin E (Encouragement)
In a time when everyone is challenged by uncertainty, fear, anxiety and riding an emotional roller coaster, we are also seeking solace from reliable and trustworthy sources. Dr. D offers a hearty dose of Vitamin E (Encouragement)! Debbie Phillips has been a trusted advisor, educator, coach and source of inspiration to industry professionals for over […]
Dr. D’s Vitamin E (Encouragement)
In a time when everyone is challenged by uncertainty, fear, anxiety and riding an emotional roller coaster, we are also seeking solace from reliable and trustworthy sources. Dr. D offers a hearty dose of Vitamin E (Encouragement)! Debbie Phillips has been a trusted advisor, educator, coach and source of inspiration to industry professionals for over […]
When “CALM DOWN” Doesn’t Cut It – How to De-escalate Conflict and Keep Your Cool
Dealing with difficult people in the workplace is nothing new to multifamily professionals. However, dealing with difficult people amid a global pandemic adds an extra layer of tension that could drive you (or your customer) over the edge. In this session Katie shares the do’s and don’ts of de-escalating conflict while guiding participants through […]
When “CALM DOWN” Doesn’t Cut It – How to De-escalate Conflict and Keep Your Cool
Dealing with difficult people in the workplace is nothing new to multifamily professionals. However, dealing with difficult people amid a global pandemic adds an extra layer of tension that could drive you (or your customer) over the edge. In this session Katie shares the do’s and don’ts of de-escalating conflict while guiding participants through techniques […]
Introduction to Emotional Intelligence
Emotional Intelligence, sometimes referred to as EQ (Emotional Quotient), has been cited as a greater contributor to personal and professional success than IQ (Intelligence Quotient). Statistics show that 85–87% of our success accounts from soft skills, emotional intelligence, and personal skills. The good news is that while IQ is innate, EQ can be learned and […]