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Let’s Get Personal
February 9, 2017 @ 1:00 pm - 1:30 pm CST
In this Webinar we will give you a simple, yet effective, step-by-step plan designed to help you de-escalate a resident’s anger, re-build trust and connection and move forward in a positive way so that everyone experiences a “win-win”…especially you!
NOTE: The time listed for the webinar is Central time.
Please adjust for your own time zone:
11:00 AM Pacific time
12:00 PM Mountain time
2:00 PM Eastern time