Thank you for joining our 2023 Webinar Series!

Loading Webinars

« All Webinars

  • This event has passed.

The Top 5 Shop Questions Your Competitors Are Missing

June 10, 2021 @ 1:00 pm - 1:30 pm CDT



An insider look at the Top 5 most essential shop questions


Rachelle Ellington is back with the Mystery Shop information you need! She wants to share the Top 5 most missed questions by your competitors! Why? So, you and your team can be sure to deliver a prospect experience that will consistently result in making them a FUTURE RESIDENT.


This Top 5 Webinar will:

  • Discuss the missing piece from the initial phone conversation and other vital steps in the leasing presentation.
  • Demonstrate Rachelle’s tips on what to do before you even engage with a future resident.
  • Clarify why it’s important to link the benefits of what you have and what your prospect wants.
  • Consider the best practices to best extend the first invitation to live in your community.

Thousands registered with us for Rachelle’s K.I.S.S – How to Pass Your Shop AND Get the Lease webinar in 2020! We hope you can join us for the continuation of this series. If you didn’t attend last year’s webinar, that’s okay! You’ll still be able to join right in on the fun!
















Presented by:  Rachelle Ellington





Register now

Note: The time listed for the webinar is Central time.

Please adjust for your own time zone:
11:00 AM Pacific time
12:00 PM Mountain time
2:00 PM Eastern time


June 10, 2021
1:00 pm - 1:30 pm CDT