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Past Webinars

Jun

17

Self-Guided Tours – Now What?

June 17, 2020 @ 1:00 pm - 1:30 pm CDT

Self-guided tours truly are the new frontier in multifamily housing. Conventional wisdom in the industry has been that customers need associates to show them around and lead them through the…

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Presented by: Rommel Anacan

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Jun

25

Adaptability – Be a Game Changer

June 25, 2020 @ 1:00 pm - 1:30 pm CDT

To adapt you must be open to change, the tools you need to conquer uncertainty—emotional tolerance, mental fortitude, communication, spiritual guidance—will allow you to triumph over change and press on.…

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Presented by: Lise Rozier

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Jul

09

Confessions of a Leasing Agent

July 9, 2020 @ 1:00 pm - 1:30 pm CDT

In this webinar, you will hear the "confessions of a leasing agent" and learn the tips and tools to seek out potential residents and take your community to the next…

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Presented by: Donna Hickey

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Jul

16

Diversity – Shifting from Tolerance to Inclusion

July 16, 2020 @ 1:00 pm - 1:30 pm CDT

The world is filled with many different kinds of people from various nations, cultures, creeds and backgrounds. For those working in the multifamily industry, it is uniquely important to create…

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Presented by: Kathy Vance

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Jul

23

Virtual Leasing: Your Success Depends on It!

July 23, 2020 @ 1:00 pm - 1:30 pm CDT

  Face masks, hand sanitizing, social distancing, pivoting and now virtual tours are now commonplace terms. In today’s new normal and new trends have emerged, has our focus on leasing…

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Presented by: Rachelle Ellington

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Jul

30

Diversity and Bias – Awareness Can Lead to Change

July 30, 2020 @ 1:00 pm - 1:30 pm CDT

  Everyone has some form of bias, even it it is unconscious. However, there is no place for bias in business, particularly in multifamily housing. Learn how to identify and…

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Presented by: Kathy Vance

Bio

Aug

13

Leadership: Your Team Needs These 7 Skills from You NOW

August 13, 2020 @ 1:00 pm - 1:30 pm CDT

The pandemic, the recession, racial justice protests have given us a challenging environment in which to lead our essential teams. Even August’s “On-Site Teams Day” can’t give us enough ways…

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Presented by: Susan Weston

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Aug

26

Dr. D’s Vitamin E (Encouragement)

August 26, 2020 @ 1:00 pm - 1:30 pm CDT

In a time when everyone is challenged by uncertainty, fear, anxiety and riding an emotional roller coaster, we are also seeking solace from reliable and trustworthy sources. Dr. D offers…

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Presented by: Dr. Debbie Phillips

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Sep

10

When “CALM DOWN” Doesn’t Cut It – How to De-escalate Conflict and Keep Your Cool

September 10, 2020 @ 1:00 pm - 1:30 pm CDT

  Dealing with difficult people in the workplace is nothing new to multifamily professionals. However, dealing with difficult people amid a global pandemic adds an extra layer of tension that…

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Presented by: Katie Rigsby

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Sep

24

Introduction to Emotional Intelligence

September 24, 2020 @ 1:00 pm - 1:30 pm CDT

Emotional Intelligence, sometimes referred to as EQ (Emotional Quotient), has been cited as a greater contributor to personal and professional success than IQ (Intelligence Quotient). Statistics show that 85–87% of…

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Presented by: Kathy Vance

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Frequent Speakers

Rommel Anacan

Rick Ellis

Maria Lawson

Susan Weston

Pam Roberts Pederson

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