Past Webinars

As an essential industry, we all gave a lot of ourselves during the pandemic. The high level of stress and struggle is real. The rising customer demands, vast unknowns, and ever-changing landscape has had a negative effect on mental health and overall well-being. Attend this virtual session to learn from Amy Dilisio how to recharge your batteries to ultimately be well while at work as well as off the clock. Attendees will takeaway the following: Understand the importance of mental…

Join us on March 10th at 1:00 PM CST for our exclusive interview with the 2021 IREM 30 Under 30 Recipient, Blythe Bland, Training Manager with RangeWater Real Estate in Atlanta, Georgia! What does it take to be recognized nationally for your contribution to property management? We’ll find out by having a casual discussion with Blythe as she answers this and other questions. Find inspiration to reach beyond your daily responsibilities and make a difference for all of us in…

In Business Matters, Manners Matter… What is Proper Onsite Behavior? Another fun motivational webinar with Rick Ellis!Don't worry! It's not the F-Word you may be thinking of when you see that title! Rick will be discussing the proper behavior for those who work in our multifamily leasing, management, and corporate offices. As Rick says, "In Business Matters, Manners Matter." In this power-packed webinar, Rick will review proper language in the office. He'll also review options for working in "toxic" offices…

Engaged employees work for a purpose (especially millennials!). Do they know your company’s WHY? Creating genuinely engaging training keeps employees involved in accomplishing your company's goals.  Let’s focus on enticing our employees with an education that improves retention versus irritating employees with a one-size-fits-all training program. Employees who feel vested and included in their professional development build loyalty to their company.  Irritated employees who feel overwhelmed with training tasks they don’t believe align with their goals may seek other opportunities. This…

Rachelle Ellington will take us on a learning journey to demonstrate the best practices of Blending Live Training with Online Training! It's more than learning; it's a learning culture! Changing or building a culture around training, especially if there is already negativity, starts with one person whispering, "Hey, I think we can do better, and here is an idea," or "Hey, we can do better, and I need your help." Rachelle will discuss why the Training & Development team should…

A Leasing webinar by the one and only Donna Hickey, Professional Speaker/Author/Consultant! Oh, man, 2020 and 2021 were crazy years, and here we are in 2022, you want to become someone new?! A leasing “Rock Star”!!! In this fast-paced 30-minute leasing training showdown, we will shake out new and improved leasing techniques. Whether you are affordable housing, market rate, new construction, or legacy, there is something for you. Do you work in a high-rise, garden-style community or boutique property? Do…

Better Calls for Better Maintenance Efficiency with Craig Bartholomew and Krista Washbourne and moderated by Elizabeth Hansen with Interplay Learning! Hear from Multifamily experts Craig Bartholomew and Krista Washbourne on the secrets to more effective maintenance calls. Our presenters will discuss all of the following topics in just 30 minutes! How to utilize the Diagnostic Tree to its total capacity The power of early and correct diagnosis How better training helps mitigate diagnostic errors Tips and tricks for accurately closed…

Jerry Norman, Director of Multifamily Marketing with Pedcor Management | Pedcor Homes will discuss how we incorporate technology into Property Management without losing the personal touch. There is no App that will provide personal customer service. Let’s look at what we do for a living in Multifamily. We provide a basic need of providing housing with sales and ongoing customer service. We can’t effectively do that solely using technology. At one time, the typical renter was a future home buyer,…