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The Fine ART of Taking a Service Request
Register now Perhaps the single most important factor in resident retention is the on-site professional's response to a resident's request for "service”. Most often, that request is one for maintenance . . . maintenance in the resident's apartment home. The attitude of the staff in handling a service request, the response time, and the manner […]

The Fine ART of Taking a Service Request
Register now Perhaps the single most important factor in resident retention is the on-site professional's response to a resident's request for "service”. Most often, that request is one for maintenance . . . maintenance in the resident's apartment home. The attitude of the staff in handling a service request, the response time, and the […]
5 Steps to Overcoming Objections
Register now "I liked the apartment, but I'm just getting started on my apartment search!" "The kitchen is a little too old." "I loved the apartment, but it's a little more than I wanted to pay per month." Do these objections sound familiar? If so, you're not alone. Experience has shown that most rental prospects […]

5 Steps to Overcoming Objections
Register now "I liked the apartment, but I'm just getting started on my apartment search!" "The kitchen is a little too old." "I loved the apartment, but it's a little more than I wanted to pay per month." Do these objections sound familiar? If so, you're not alone. Experience has shown that most rental […]

POWERFUL Telephone Techniques
Register now Join nationally acclaimed speaker and trainer, Rick Ellis CAM, CPM, for four weeks of leasing training with LEASEMAKERS! Week 1 - The Telephone Call – POWERFUL Telephone Techniques (45 in-your-face minutes!) Turn your telephone into your most powerful leasing tool. The telephone leasing presentation outline – simplify your approach! The telephone dilemma…and […]
POWERFUL Telephone Techniques
Register now Join nationally acclaimed speaker and trainer, Rick Ellis CAM, CPM, for four weeks of leasing training with LEASEMAKERS! Week 1 - The Telephone Call – POWERFUL Telephone Techniques (45 in-your-face minutes!) Turn your telephone into your most powerful leasing tool. The telephone leasing presentation outline – simplify your approach! The telephone dilemma…and how […]
LEASEMAKERS Part I – Telephone Presentation
Register now Join nationally acclaimed speaker and trainer, Rick Ellis CAM, CPM, for four weeks of leasing training with LEASEMAKERS! **Encore Presentation** Week 1 - The Telephone Call – POWERFUL Telephone Techniques (45 in-your-face minutes!) Turn your telephone into your most powerful leasing tool. The telephone leasing presentation outline – simplify your approach! The telephone […]

LEASEMAKERS Part I – Telephone Presentation
Register now Join nationally acclaimed speaker and trainer, Rick Ellis CAM, CPM, for four weeks of leasing training with LEASEMAKERS! **Encore Presentation** Week 1 - The Telephone Call – POWERFUL Telephone Techniques (45 in-your-face minutes!) Turn your telephone into your most powerful leasing tool. The telephone leasing presentation outline – simplify your approach! The […]
LEASEMAKERS Part II – Onsite Greeting and Qualifying: Creating Trust and a Positive Relationship
Register now Join nationally acclaimed speaker and trainer, Rick Ellis CAM, CPM, for four weeks of leasing training with LEASEMAKERS! Week 2 – The Onsite Greeting and Qualifying – Creating trust and a positive relationship. • Making a GREAT first impression using your home field advantage • Getting in sync with your […]

LEASEMAKERS Part II – Onsite Greeting and Qualifying: Creating Trust and a Positive Relationship
Register now Join nationally acclaimed speaker and trainer, Rick Ellis CAM, CPM, for four weeks of leasing training with LEASEMAKERS! Week 2 – The Onsite Greeting and Qualifying – Creating trust and a positive relationship. • Making a GREAT first impression using your home field advantage • Getting in sync with your prospect • […]