Thank you for joining our 2023 Webinar Series!
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When “CALM DOWN” Doesn’t Cut It – How to De-escalate Conflict and Keep Your Cool
Dealing with difficult people in the workplace is nothing new to multifamily professionals. However, dealing with difficult people amid a global pandemic adds an extra layer of tension that could drive you (or your customer) over the edge. In this session Katie shares the do’s and don’ts of de-escalating conflict while guiding participants through […]
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When “CALM DOWN” Doesn’t Cut It – How to De-escalate Conflict and Keep Your Cool
Dealing with difficult people in the workplace is nothing new to multifamily professionals. However, dealing with difficult people amid a global pandemic adds an extra layer of tension that could drive you (or your customer) over the edge. In this session Katie shares the do’s and don’ts of de-escalating conflict while guiding participants through techniques […]
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Introduction to Emotional Intelligence
Emotional Intelligence, sometimes referred to as EQ (Emotional Quotient), has been cited as a greater contributor to personal and professional success than IQ (Intelligence Quotient). Statistics show that 85–87% of our success accounts from soft skills, emotional intelligence, and personal skills. The good news is that while IQ is innate, EQ can be learned and […]
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Introduction to Emotional Intelligence
Emotional Intelligence, sometimes referred to as EQ (Emotional Quotient), has been cited as a greater contributor to personal and professional success than IQ (Intelligence Quotient). Statistics show that 85–87% of our success accounts from soft skills, emotional intelligence, and personal skills. The good news is that while IQ is innate, EQ can be learned and […]
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10 Secrets of the Most Productive Executives
Twenty-four hours are all we get – and most of those are not spent on-the-job. During the past few months, we’ve faced overwhelming physical, emotional, and financial challenges. Now we need to take care of our own wellness. Productivity is more essential now than ever before. Let’s move from the panic zone to the recovery […]
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10 Secrets of the Most Productive Executives
Twenty-four hours are all we get – and most of those are not spent on-the-job. During the past few months, we’ve faced overwhelming physical, emotional, and financial challenges. Now we need to take care of our own wellness. Productivity is more essential now than ever before. Let’s move from the panic zone to the recovery […]
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Fair Housing – Keeping Compliant During COVID-19
Wesley Aleshire has been presenting Fair Housing as an outstanding Multifamily Innovator, and now he's bringing us the tips we need to be sure to apply during these COVID-19 times! Did the changes you made to your rental policies during the Pandemic comply with Fair Housing regulations? Join us for this free presentation and have […]
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Fair Housing – Keeping Compliant During COVID-19
Wesley Aleshire has been presenting Fair Housing as an outstanding Multifamily Innovator, and now he's bringing us the tips we need to be sure to apply during these COVID-19 times! Did the changes you made to your rental policies during the Pandemic comply with Fair Housing regulations? Join us for this free presentation […]
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K.I.S.S. – How to Pass Your Shop AND Get the Lease
Passing a mystery shop is important, but why? How? When? There is more to a shop form than getting checks in the right boxes. The main purpose of a shop is to gain feedback and insight from a prospect’s point of view and then use that as a performance tool. It seems easy to fill […]
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K.I.S.S. – How to Pass Your Shop AND Get the Lease
Passing a mystery shop is important, but why? How? When? There is more to a shop form than getting checks in the right boxes. The main purpose of a shop is to gain feedback and insight from a prospect’s point of view and then use that as a performance tool. It seems easy to fill […]